Technology exam questions and
answers
When compared to early vehicles, modern vehicles
do not have:
as many maintenance requirements
Interchangeability
Meant that parts did not have to be custom built to
match a particular car.
Advances in vehicle manufacturing technology
have decreased the need for:
Large Amounts of Labor
Advantage of "Just In Time" manufacturing:
The manufacturer doesn't have to store large
quantities of parts
Lube Technician
A technician who carries out scheduled
maintenance activities on a range of mechanical
and related vehicle components
Light Line Technician
A technician who carries out scheduled
maintenance activities on a range of mechanical
and related vehicle components.
Heavy Line Technician
,A technician who undertakes major engine,
transmission, and differential overhaul and repair.
Chassis Technician
a technician who specializes in working on vehicle
suspension and steering systems.
Brake Technician
a technician who specializes in working on vehicle
brake systems
Drivability Technician
A technician who diagnoses and identifies
mechanical and electrical faults that affect vehicle
performance and emissions.
Who programs or reprograms (reflashes)
powertrain control modules (PCMs) using
computerized equipment?
Drivability Technicians
Electrical Technician
A technician who diagnoses, replaces, maintains,
identifies fault with, and repairs electrical wiring
and computer-based equipment iterm-85n
vehicles.
Transmission Specialist
A technician who diagnoses, overhauls, and repairs
transmissions.
Shop Foreman
,The supervisor in a shop who oversees the work of
technicians and staff and communicates with
customers and external suppliers.
Service Consultant (Advisor)
A service worker who works with both customers
and technicians; the first point of contact for
customers seeking vehicle repairs.
Normally, whose job is it to greet the customer and
complete the repair or work order?
Service Advisor
Service consultants work with:
(Advisors)Both customers and technicians.
Service Manager
The shop supervisor who is responsible for the
management of the service department.
Parts Specialist
The person who serves customers at the parts
counters.
Ongoing technical training and support is available
from:
Auto Manufacturers.
Which repair facility would provide an opportunity
to experience the cutting edge of technology?
Dealerships
Which of the following businesses perform work on
only one or two automotive systems?
, Fleet service departments
Repair work performed on vehicles still under the
manufacturer's warranty is usually performed by
Independent Service Shop or Dealerships
Jiffy Lube outlets are examples of:
Franchises
Automotive Service Excellence (ASE)
an independent, nonprofit organization dedicated
to the improvement of vehicle repair through the
testing and certification of automotive
professionals
National Automotive Technicians Education
Foundation (NATEF)
An accrediting body for secondary and post-
secondary automotive training programs; an
independent, nonprofit organization under the
umbrella of the ASE.
Automotive Youth Educational Systems (AYES)
An independent, nonprofit organization that is a
partnership between automotive manufacturers,
their dealerships, and affiliated secondary
automotive programs.
Explain the implied difference between someone
who is called a mechanic and one what called
automotive technician.
Individuals skilled in automotive service are called
technicians not mechanics because mechanics