2024 /2025 | © copyright | This work may not be copied for profit gain | Excel!
WPC 470 Final Questions & 100% Correct
Answers- Latest Test | Graded A+ | Passed
Wallingford Company is trying to determine optimal ways to collect and distribute
knowledge throughout the firm. This is an activity for which support function in the value
chain?
a.Human resources
b.Finance
c.Management information systems
d.Distribution
✓ -:- Management Information Systems
Vendors across the country offer sunglasses that look virtually identical to those made by
Chanel, Prada, Gucci, and other luxury brands—including the trademark logos—but cost far
less. These products are the result of:
a.competition.
b.imitation.
c.counterfeiting.
d.evolving consumer preferences.
1|Page | Grade A+| 2024/2025
,2024 /2025 | © copyright | This work may not be copied for profit gain | Excel!
✓ -:- counterfeiting
JoAnn Tucker recently took over as Chief Executive Officer (CEO) of Burger-Rama, Inc.
Burger-Rama has seen declining profits over the past five years and has struggled to remain
competitive in the fast-food industry. In order to achieve strategic competitiveness, JoAnn
must:
a..conduct training programs and hire educated and experienced employees.
b.invest in sophisticated technology in relevant knowledge areas.
c.fire the current board of directors and start afresh.
d.shift the company's focus to marketing and develop an extensive advertising campaign.
✓ -:- conduct training programs and hire educated and experienced employees
Firms failing to perform the value-chain activities and support functions in an optimum
manner when implementing the _____ strategy become "stuck in the middle."
a.cost leadership
b.focus
c.differentiation
d.integrated cost leadership/differentiation
✓ -:- integrated cost leadership/differentiation
2|Page | Grade A+| 2024/2025
,2024 /2025 | © copyright | This work may not be copied for profit gain | Excel!
The chief executive officer (CEO) and other top-level managers often involve other people
to develop the mission statement because:
a.the mission deals more directly with product markets and customers.
b.it is viewed as a task that can easily be delegated.
c.the mission deals more directly with capital markets and shareholders.
d.forming the mission is typically not the final responsibility of the CEO or other top-level
managers.
✓ -:- The mission deals more directly with product markets and customers
A firm should outsource only activities where it:
a.has the probability of developing core competencies.
b.has developed the ability to innovate.
c.cannot match up a value chain activity with a support function.
d.cannot create value or where it is at a substantial disadvantage compared to competitors.
✓ -:- cannot create value or where it is at a substantial disadvantage compared to
competitiors
Which of the following strategies helps a firm concentrate on understanding its customers
and their needs with greater clarity as a foundation for innovation?
3|Page | Grade A+| 2024/2025
, 2024 /2025 | © copyright | This work may not be copied for profit gain | Excel!
a.Market segmentation strategy
b.Business model strategy
c.Digital strategy
d.Cost leadership strategy
✓ -:- Digital strategy
When a firm earns below-average returns, it:
a.is able to maximize the interests of all stakeholders.
b.should reward those stakeholders who have the least power.
c.should try to minimize the amount of support lost from stakeholders.
d.should treat all stakeholders the same.
✓ -:- should minimize the amount of support lost from stakeholders
Which of the following statements about a flexible manufacturing system (FMS) is NOT
true?
a..Used properly, an FMS allows the firm to increase its effectiveness in responding to
changes in its customers' needs, while retaining low-cost advantages and consistent
product quality.
4|Page | Grade A+| 2024/2025
WPC 470 Final Questions & 100% Correct
Answers- Latest Test | Graded A+ | Passed
Wallingford Company is trying to determine optimal ways to collect and distribute
knowledge throughout the firm. This is an activity for which support function in the value
chain?
a.Human resources
b.Finance
c.Management information systems
d.Distribution
✓ -:- Management Information Systems
Vendors across the country offer sunglasses that look virtually identical to those made by
Chanel, Prada, Gucci, and other luxury brands—including the trademark logos—but cost far
less. These products are the result of:
a.competition.
b.imitation.
c.counterfeiting.
d.evolving consumer preferences.
1|Page | Grade A+| 2024/2025
,2024 /2025 | © copyright | This work may not be copied for profit gain | Excel!
✓ -:- counterfeiting
JoAnn Tucker recently took over as Chief Executive Officer (CEO) of Burger-Rama, Inc.
Burger-Rama has seen declining profits over the past five years and has struggled to remain
competitive in the fast-food industry. In order to achieve strategic competitiveness, JoAnn
must:
a..conduct training programs and hire educated and experienced employees.
b.invest in sophisticated technology in relevant knowledge areas.
c.fire the current board of directors and start afresh.
d.shift the company's focus to marketing and develop an extensive advertising campaign.
✓ -:- conduct training programs and hire educated and experienced employees
Firms failing to perform the value-chain activities and support functions in an optimum
manner when implementing the _____ strategy become "stuck in the middle."
a.cost leadership
b.focus
c.differentiation
d.integrated cost leadership/differentiation
✓ -:- integrated cost leadership/differentiation
2|Page | Grade A+| 2024/2025
,2024 /2025 | © copyright | This work may not be copied for profit gain | Excel!
The chief executive officer (CEO) and other top-level managers often involve other people
to develop the mission statement because:
a.the mission deals more directly with product markets and customers.
b.it is viewed as a task that can easily be delegated.
c.the mission deals more directly with capital markets and shareholders.
d.forming the mission is typically not the final responsibility of the CEO or other top-level
managers.
✓ -:- The mission deals more directly with product markets and customers
A firm should outsource only activities where it:
a.has the probability of developing core competencies.
b.has developed the ability to innovate.
c.cannot match up a value chain activity with a support function.
d.cannot create value or where it is at a substantial disadvantage compared to competitors.
✓ -:- cannot create value or where it is at a substantial disadvantage compared to
competitiors
Which of the following strategies helps a firm concentrate on understanding its customers
and their needs with greater clarity as a foundation for innovation?
3|Page | Grade A+| 2024/2025
, 2024 /2025 | © copyright | This work may not be copied for profit gain | Excel!
a.Market segmentation strategy
b.Business model strategy
c.Digital strategy
d.Cost leadership strategy
✓ -:- Digital strategy
When a firm earns below-average returns, it:
a.is able to maximize the interests of all stakeholders.
b.should reward those stakeholders who have the least power.
c.should try to minimize the amount of support lost from stakeholders.
d.should treat all stakeholders the same.
✓ -:- should minimize the amount of support lost from stakeholders
Which of the following statements about a flexible manufacturing system (FMS) is NOT
true?
a..Used properly, an FMS allows the firm to increase its effectiveness in responding to
changes in its customers' needs, while retaining low-cost advantages and consistent
product quality.
4|Page | Grade A+| 2024/2025
