COPE Training EXAM PREP ALREADY
PASSED
*Who is the CEO of COPE?*
Allen Brown
Allen Miller
Miller Aiken - =Allen Miller
*What hospital did the program's mission begin in?*
Glendale Adventist Medical Center
Santa Monica Hospital
Good Samaritan Hospital - =Santa Monica Hospital
*Six hours before your scheduled shift, an emergency arises and you will not be able to perform
your weekly participant duties. You must do which of the following?*
Email your Department Coordinator
Call the Charge Nurse of your department
Call the Charge Nurse of your department and Email your Department Coordinator
,Page the COPE Health Scholars Program Manager - =Call the Charge Nurse of your department
and Email your Department Coordinator
*If a Scholar receives a suspension email requesting dates/times they are available for a
counseling session, how soon does the Scholar need to reply and how soon do they need to
attend a counseling session?*
24 hours; 1 week
48 hours; 2 weeks
24 hours; 48 hours
48 hours; 1 week - =48 hours; 2 weeks
*A Scholar developed a close bond with a patient and would like to stay in touch with them post
discharge. Which of the following actions can the Scholar take?*
Wish the patient well and thank them for choosing the site for their place of care
Request the patient's phone number
Request the patient's social media contact information
Provide patient contact information only if they ask for it - =Wish the patient well and thank
them for choosing the site for their place of care
*If an active Scholar plans to accept employment at a CHS Programs site, what should the
Scholar do?*
,Accept employment and request a Leave of Absence from the program
Inform their site PM for program success story and inquire about any conflict of interest policies
that would prevent continued participation in CHS Programs
Deny employment because they are a Scholar
Accept employment and use correct badge for respective shift - =Inform their site PM for
program success story and inquire about any conflict of interest policies that would prevent
continued participation in CHS Programs
*If a Scholar observes another Scholar taking a selfie with a patient, what should they do?*
Offer to take a picture for them
Inform the Scholar that CHS and site policies state a Scholar cannot be in a picture with a patient
Remind the Scholar of CHS and site policies, ensure the picture is deleted from all folders in the
phone, and then report the situation to the Charge Nurse and Program Manager
Find another patient to take their own selfie with - =Remind the Scholar of CHS and site
policies, ensure the picture is deleted from all folders in the phone, and then report the situation
to the Charge Nurse and Program Manager
*If a Scholar comes to their shift with every component of their uniform except their uniform
polo shirt, what should they do according to the CHS Policies and Procedures?*
Continue with their shift if they at least have their site ID badge
Go home because you cannot perform your shift without your full uniform
, Go to the COPE Health Scholars Office for a loaner - =Go home because you cannot perform
your shift without your full uniform
*Which of the following statements are true about CHS Programs' wireless device policy?*
Electronic watches are allowed and should be connected to their mobile phone via Bluetooth
Personal wireless devices are allowed but need to be in Scholar's pocket for emergencies
Scholars are only allowed to take photos and record videos with patient's from their department
Wireless devices need to be turned off and stored during shift hours (department designated
storage location or Scholar's car) - =Wireless devices need to be turned off and stored during
shift hours (department designated storage location or Scholar's car)
*If a Scholar's family member is admitted to their program site, which of the following can they
do when at the site but not on shift?*
Utilize site badge to access staff doors and elevators
Utilize knowledge of site codes to obtain necessary comfort supplies
Comfort their parent and advocate for them - =Comfort their parent and advocate for them
*If a Scholar wants to publish an article, school paper, research poster, etc. with site or program
data, what actions must they take?*
Request approval for data/logo use from the site
PASSED
*Who is the CEO of COPE?*
Allen Brown
Allen Miller
Miller Aiken - =Allen Miller
*What hospital did the program's mission begin in?*
Glendale Adventist Medical Center
Santa Monica Hospital
Good Samaritan Hospital - =Santa Monica Hospital
*Six hours before your scheduled shift, an emergency arises and you will not be able to perform
your weekly participant duties. You must do which of the following?*
Email your Department Coordinator
Call the Charge Nurse of your department
Call the Charge Nurse of your department and Email your Department Coordinator
,Page the COPE Health Scholars Program Manager - =Call the Charge Nurse of your department
and Email your Department Coordinator
*If a Scholar receives a suspension email requesting dates/times they are available for a
counseling session, how soon does the Scholar need to reply and how soon do they need to
attend a counseling session?*
24 hours; 1 week
48 hours; 2 weeks
24 hours; 48 hours
48 hours; 1 week - =48 hours; 2 weeks
*A Scholar developed a close bond with a patient and would like to stay in touch with them post
discharge. Which of the following actions can the Scholar take?*
Wish the patient well and thank them for choosing the site for their place of care
Request the patient's phone number
Request the patient's social media contact information
Provide patient contact information only if they ask for it - =Wish the patient well and thank
them for choosing the site for their place of care
*If an active Scholar plans to accept employment at a CHS Programs site, what should the
Scholar do?*
,Accept employment and request a Leave of Absence from the program
Inform their site PM for program success story and inquire about any conflict of interest policies
that would prevent continued participation in CHS Programs
Deny employment because they are a Scholar
Accept employment and use correct badge for respective shift - =Inform their site PM for
program success story and inquire about any conflict of interest policies that would prevent
continued participation in CHS Programs
*If a Scholar observes another Scholar taking a selfie with a patient, what should they do?*
Offer to take a picture for them
Inform the Scholar that CHS and site policies state a Scholar cannot be in a picture with a patient
Remind the Scholar of CHS and site policies, ensure the picture is deleted from all folders in the
phone, and then report the situation to the Charge Nurse and Program Manager
Find another patient to take their own selfie with - =Remind the Scholar of CHS and site
policies, ensure the picture is deleted from all folders in the phone, and then report the situation
to the Charge Nurse and Program Manager
*If a Scholar comes to their shift with every component of their uniform except their uniform
polo shirt, what should they do according to the CHS Policies and Procedures?*
Continue with their shift if they at least have their site ID badge
Go home because you cannot perform your shift without your full uniform
, Go to the COPE Health Scholars Office for a loaner - =Go home because you cannot perform
your shift without your full uniform
*Which of the following statements are true about CHS Programs' wireless device policy?*
Electronic watches are allowed and should be connected to their mobile phone via Bluetooth
Personal wireless devices are allowed but need to be in Scholar's pocket for emergencies
Scholars are only allowed to take photos and record videos with patient's from their department
Wireless devices need to be turned off and stored during shift hours (department designated
storage location or Scholar's car) - =Wireless devices need to be turned off and stored during
shift hours (department designated storage location or Scholar's car)
*If a Scholar's family member is admitted to their program site, which of the following can they
do when at the site but not on shift?*
Utilize site badge to access staff doors and elevators
Utilize knowledge of site codes to obtain necessary comfort supplies
Comfort their parent and advocate for them - =Comfort their parent and advocate for them
*If a Scholar wants to publish an article, school paper, research poster, etc. with site or program
data, what actions must they take?*
Request approval for data/logo use from the site
