ki ki ki ki ki
naging in Nursing 8th Edition
ki ki ki ki ki
By Patricia S. Yoder-
ki ki ki
Wise; Susan Sportsman(
ki ki ik
2024 - 2025 ) /
ki ki ki ki ki
Chapter
ki
1- 25 / Complete Questionsa
ki ki ki ik
nd Verified Answers A+
ki ki ki
, Chapterki01:kiLeading,kiManaging,kiandkiFollowing
Yoder-Wise:kiLeadingkiandkiManagingkiinkiNursing,ki8thkiEdition
MULTIPLEkiCHOICE
1. Akinursekimanagerkiofkiaki20-
bedkimedicalkiunitkifindskithatki80%kiofkithekipatientskiarekiolderkiadults.kiShekiiskiaskedkitokiassesskiand
kiadaptkithekiunitkitokibetterkimeetkithekiuniquekineedskiofkithekiolderkiadultkipatient.Usingkicomplexityk
iprinciples,kiwhatkiwouldkibekithekibestkiapproachkitokitakekiforkiimplementationkiofkithiskichange?
a. Leveragekithekihierarchicalkimanagementkipositionkitokigetkiunitkistaffkiinvol
vedkiinkiassessmentkiandki planning.
b. Engagekiinvolvedkistaffkiatkiallkilevelskiinkithekidecision-makingki process.
c. Focuskithekiassessmentkionkithekiunitkiandkiomitkithekihospitalkiandkicom
munitykienvironment.
d. Hirekiakigeriatrickispecialistkitokioverseekiandkicontrolkithekiproject.
ANS:k i B
Complexitykitheorykisuggestskithatkisystemskiinteractkiandkiadaptkiandkithatkidecisionkimaking
kioccurskti hroughoutkithekisystems,kiaskiopposedkitokibeingkiheldkiinkiakihierarchy.kiInkicomplex
itykitheory,kieverykivoicekicounts,kiandkitherefore,kiallkilevelskiofkistaffkiwouldkibekiinvolvedkiin
kidecisionkimaking.
TOP:kiAONEkicompetency:kiCommunicationkiandkiRelationship-Building
2. Akiunitkimanagerkiofkiaki25-
bedkimedical/surgicalkiareakireceiveskiakiphonekicallkifromkiakinursekiwhokihaskicalledkiinkisickkifivekiti
meskiinkithekipastkimonth.kiHekitellskithekimanagerkithatkihekiverykimuchkiwantskitokicomekitokiworkkiw
henkischeduledkibutkimustkioftenkicarekiforkihiskiwife,kiwhokiiskiundergoingkitreatmentforkibreastkican
cer.kiAccordingkitokiMaslow‘skineedkihierarchykitheory,kiwhatkiwouldkibekithekibestkiapproachkitokisat
isfyingkithekineedskiofki thiskinurse,kiotherkistaff,kiandki patients?
a. Linekiupkiagencykinurseskiwhokicankibekicalledkiinkitokiworkkionkishortki notice.
b. Placekithekinursekionkiunpaidkileavekiforkithekiremainderkiofkihiskiwife‘skitreatment.
c. Sympathizekiwithkithekinurse‘skidilemmakiandkiletkithekichargekinursekiknowkithatkit
hiskinursekm
i aykibekicallingkiinkifrequentlykiinkithek i future.
d. Workkiwithkithekinurse,kistaffingkioffice,kiandkiotherkinurseskitokiarrangekihiskisc
heduledkidayskioffkiaroundkihiskiwife‘skitreatments.
ANS:k i D
Placingkithekinursekionkiunpaidkileavekimaykithreatenkithekinurse‘skicapacitykitokimeetkiphysiolog
ickineedskai ndkidemotivatekithekinurse.kiUnsatisfactorykicoveragekiofkishiftskionkishortkinoticekic
ouldkiaffectkipatientkicarekiandkithreatenkithekineedskiofkistaffkitokifeelkicompetent.kiArrangingkit
hekischedulekiaroundkithekiwife‘skineedskimeetskithekineedskiofkithekistaffkiandkiofkipatientskiwhi
lekisatisfyingkithekinurse‘skineedkiforkiaffiliation.
TOP:kiAONEkicompetency:kiCommunicationkiandkiRelationship-Building
3. Akigrievancekibroughtkibykiakistaffkinursekiagainstkithekiunitkimanagerkirequireskimediation.kiA
tkithekifirstkimediationkisession,kithekistaffkinursekirepeatedlykicallskithekiunitkimanager‘skiactionskiunfai
r,kiandkithekiunitkimanagerkicontinueskitokireiteratekithekireasonskiforkithekiactions.kiWhatkiwouldkibekit
hekibestkicourseofkiactionkiatkti hiskitime?
a. Sendkithekitwokidisputantskiawaykitokireachkitheirkiownkiresolution.
b. Involvekianotherkistaffkinursekiinkithekidiscussionkiforkiclaritykiissues.
, c. Askkieachkipartykitokiexaminekitheirkiownkimotiveskiandkiissueskiinkithekiconflict.
d. Continuekitokilistenkiaskithekipartieskirepeatkitheirkithoughtskiandkifeelingskia
boutkithekiconflict.
ANS:kiC
Forkiresolutionkiofkiconflict,kionekishouldkiaddresskithekiinterestskiandkiinvolvementkiofkipartici
pantskiinkti hekiconflictkibykiexaminingkithekirealkiissueskiofkiallkiparties.
TOP:kiAONEkicompetency:kiCommunicationkiandkiRelationship-Building
4. Atkiakisecondkinegotiationkisession,kithekiunitkimanagerkiandkistaffkinursekiarekiunablekit
okireachkiakiresolution.kiWhatkiiskithekiappropriatekinextk i step?
a. Arrangekianotherkimeetingkiinkiakiweek‘skitimekisokiaskitokiallowkiakicooling-offkiperiod.
b. Elevatekithekinextkinegationkisessionkitokithekinextkimanager,kionekilevelkiabove.
c. Insistkithatkiparticipantskicontinuekitoki talkkiuntilkiakiresolutionkihaskibeenkireached.
d. Backkithekiunitkimanager‘skiactionskiandkiendkitheki dispute.
ANS:kiB
Partkiofkileadershipkiiskiunderstandingkiconflictkiresolutionkiandkiabilitykitokinegotiatekiandkiman
agekiforkri esolutionkiofkiissueskiandkiconcerns.kiThiskisituationkihaskifailedkiakisecondkinegotiatio
nkisession,kielevationkitokiakimanagerkiwithkiadditionalkitrainingkitokifacilitatekiconflictkiresoluti
onkiiskiimportantkiatkithiskipoint.
TOP:kiAONEkicompetency:kiCommunicationkiandkiRelationship-Building
5. Thekimanagerkiofkiakisurgicalkiareakihaskiakivisionkiforkithekifuturekithatkirequireskithekiaddition
kiofkiRNkiassistantskiorkiunlicensedkipersonskitokifeed,kibathe,kiandkiambulatekipatients.kiThekiRNskion
kithekistaffkihavekialwayskipracticedkiinkiakiprimarykinursing-
deliverykisystemkiandkiarekiverykiresistantkitokithiskiidea.Whatkiwouldkibekithekibestkiinitialkistrategykifor
kiimplementationkiofkithiskichange?
a. ExploringkithekivalueskiandkifeelingskiofkithekiRNkigroupki inkirelationshipkitokithiskichange
b. LeavingkithekiRNskialonekiforkiakitimekisokitheykicankithinkkiaboutkithekichangekib
eforekiitkiiskiimplemented
c. Droppingkithekiideakiandkitryingkiforkithekichangekiinkiakiyearkiorkisokiwhenkiso
mekiofkithekipresentkiRNskihaveki retired
d. HiringkithekiassistantskiandkiallowingkithekiRNskitokiseekiwhatkigoodkiadditionskitheykiare
ANS:kiA
Influencingkiotherskirequireskiemotionalkiintelligencekiinkidomainskisuchkiaskiempathy,kihandli
ngkirelationships,kideepeningkiself-
awarenesskiinkiselfkiandkiothers,kimotivatingkiothers,kiandkimanagingkiemotions.kiMotivatingkio
therskirecognizeskithatkivalueskiarekipowerfulkiforceskithatkiinfluencekiacceptancekiofkichange.ki
LeavingkithekiRNskialonekiforkiakiperiodkiofkitimekibeforekiimplementationkidoeskinotkiprovidekio
pportunitykitokiexplorekidifferentkiperspectiveskiandkivalues.kiAvoidingkidiscussionkiuntilkithekit
eamkichangeskimaykinotkipromotekiadoptionkiofkithekichangekiuntilkitherekiiskiopportunitykitokie
xplorekiperspectiveskiandkivalueskirelatedkitokithekichange.kiHiringkiofkithekiassistantskidemonst
rateskilackkiofkiempathykiforkithekiperspectiveskiofkithekiRNkistaff.
TOP:kiAONEkicompetency:kiKnowledgekiofkithekiHealthkiCarekiEnvironment
, 6. AskithekiRNkichargekinursekionkithekinightkishiftkiinkiakismallkilong-
termkicarekifacility,kiyou‘vekifoundkithatkitherekiiskilittlekiturnoverkiamongkiyourkiLPNkiandkinursingkias
sistantki(NA)kistaffkimembers,kibutkitheykiarekinotkiverykimotivatedkitokigokibeyondkitheirkijobkidescrip
tionskiinkitheirkiwork.kiWhichkiofkithekifollowingkistrategieskimightkimotivatekithekistaffkiandkileadkitoki
greaterkijobki satisfaction?
a. Askkithekidirectorkiofkinursingkitokiofferkihigherkiwageskiandkibonuseskiforkiextraki
workkiforkithekinightkiLPNskiandki NAs.
b. AllowkithekiLPNskiandkiNAskigreaterkidecision-
makingkipowerkiwithinkithekiscopekiofkitheirkipositionskiinkitheki institution.
c. Hirekiadditionalkistaffkisokithatkitherekiarekimorekistaffkiavailablekiforkienhancedki
care,kiandkiindividualkiworkloadskiarekilessened.
d. Askkithekidirectorkiofkinursingkitokiincreasekijobkisecuritykiforkinightkistaffkibykihavi
ngkithemkisignkicontractskithatkiguaranteekiwork.
ANS:kiB
Hygienekifactorskisuchkiaskisalary,kiworkingkiconditions,kiandkisecuritykiarekiconsistentkiwithkiH
erzberg‘skitwo-
factorkitheorykiofkimotivation;kimeetingkithesekineedskiavoidskijobkidissatisfaction.kiMotivatorkif
actorskisuchkiaskirecognitionkiandkisatisfactionkiwithkiworkkipromotekiakisatisfyingkiandkienriche
dkiworkkienvironment.kiTransformationalkileaderskiusekimotivatorkifactorskiliberallykitokiinspireki
workkiperformancekiandkiincreasekijobkisatisfaction.
TOP:kiAONEkicompetency:kiCommunicationkiandkiRelationship-Building
7. Thekinursekimanagerkiwantskitokiincreasekimotivationkibykiprovidingkimotivatingkifactorskiforki
thenursekionkithekiunit.kiWhatkiactionkiwouldkibekiappropriatekitokimotivatekithekistaff?
a. Collaboratekiwithkithekihumankiresource/personnelkidepartmentkitokidevelopkio
n-sitekidaycarekiservices.
b. Providekiakihierarchicalkiorganizationalkistructure.
c. Implementkiakimodelkiofkisharedkigovernance.
d. Promotekithekidevelopmentkiofkiakiflexiblekibenefitskipackage.
ANS:kiC
Complexitykitheorykisuggestskithatkisystemskiinteractkiandkiadaptkiandkithatkidecisionkimakingki
occurskithroughoutkisystems,kiaskiopposedkitokibeingkiheldkiinkiakihierarchy.kiInkicomplexitykith
eory,kieverykivoicekicounts,kiandkithereforekiallkilevelskiofkistaffkiwouldkibekiinvolvedkiinkideci
sionkimaking.kiThiskiprinciplekiiskithekifoundationkiofkisharedkigovernance.
TOP:kiAONEkicompetency:kiCommunicationkiandkiRelationship-Building
8. Thekinursekimanagerkihaskibeenkiaskedkitokiimplementkiankievidence-
basedkiapproachkitokiteachkiostomykipatientskiself-
managementkiskillskipostoperatively.kiThekiprogramkiiskitokibekiimplementedkiacrosskitheentirekifacilit
y.kiWhatkiillustrateskieffectivekileadershipkiinkithisk i situation?
a. Thekitrainingkimoduleskiarekileftkiinkithekistaffkiroomkiforkitimeskiwhenkistaffkiarekiavailable.
b. Thekicurrentkiapproachkiiskicontinuedkibecausekiitkiiskialsokievidence-
basedkiandkiiskimorekfi amiliarkitoki staff.
c. Youkidecidekitokiimplementkithekiapproachkiatkiakilaterkidatekibecausekiofkifeedbackki
fromkithekiRNskithatkithekinewkiapproachkitakeskitookimuchkitime.
d. AnkiRNkiwhokiiskialreadykifamiliarkiwithkithekinewkiapproachkiofkivolunteerskitok
itakekithekileadkiinkimentoringkiandkiteachingkiotherskihowkitokiimplementk i it.
ANS:kiD