FF1 chapter 4 Exam Questions and Answers

FF1 chapter 4 Exam Questions and
Answers
Emergency and nonemergency calls are directed to - Answer -Public safety
communications center

Another name for dispatcher - Answer -Telecommunicators

Dispatchers most important skills - Answer -Ability to communicate effectively

Communications center requirements - Answer --well protected
-operate at max capacity
-backup systems
-backup center at different location

Computer aided dispatch CAD - Answer -Combination of hardware/software that
provides a lot of data

Most advanced type of CAD system utilizes - Answer -GPS

Major advantage of CAD - Answer -Automatically captures and stores every event as it
occurs

Mobile Data Terminals MDT - Answer -Computers at the station or on an apparatus,
CAD can send info straight to them

Voice recorders and activity logs are maintained for several reasons - Answer --legal
-reviewing and analyzing

Dispatchers first responsibility - Answer -Obtain required info to dispatch

Accepted time from call answered to units dispatched - Answer -90 seconds

Processing an emergency incident steps - Answer --call receipt
-location validation
-classification and prioritization
-unit selection
-dispatch