CMAA Certification Exam
197.Assignment of benefits - correct answer ✔✔A patient should sign what form to authorize payment
directly to a provider from a third party payer?
220.Verify insurance eligibility prior to scheduling the patient - correct answer ✔✔A new patient leaves
the office because the practice does not accept his insurance, the MAA should do what to prevent this
scenario from happening?
203. Neurologist - correct answer ✔✔If a patient has Parkinson's disease what type of specialist should
they see?
199.Signed release of information from the patient. - correct answer ✔✔The MAA should obtain what
before providing a patient's PHI information?
147.MSDS - correct answer ✔✔The MAA should obtain information about hazardous substances by
referring to?
124.BUN - correct answer ✔✔What laboratory test would be performed on a patient that has an
appointment for decreased renal function?
89. - correct answer ✔✔A patient is afebrile and has rhinorrhea? Runny nose but has no fever
50. Manually add the procedure code to the form. - correct answer ✔✔Action needed if a prescribed
CPT code is not listed on an encounter form?
32. Obtain the provider's order - correct answer ✔✔When scheduling an inpatient admission what
should you obtain?
1.Dismiss a patient - correct answer ✔✔Certified mail is used for what?
,2. Obtaining prior authorization - correct answer ✔✔Verify CPT codes for?
3. Have patient ask their provider to explain other options - correct answer ✔✔Invasive procedure being
done and patient wants to know what other options there are?
4.CVA - correct answer ✔✔Abbreviation for stroke?
5.Postage ( less than $50.00 - correct answer ✔✔What can be purchased with petty cash?
6. Provider's prescription pad - correct answer ✔✔At the close of the day what must be secured with a
lock and key?
7. EEG - correct answer ✔✔Abbreviation for electroencephalogram?
8. Fraud - correct answer ✔✔Altering patient's records is considered?
9. Deductible - correct answer ✔✔What is it called when out-of-pocket expenses have not been met?
10. Patients arrive at their own convenience - correct answer ✔✔Open hours scheduling is what?
11. At time of visit - correct answer ✔✔What is the most efficient method to collect payments for
services?
12.Lymphadenectomy - correct answer ✔✔Refers to removal of all or part of a tissue?
13 Inform patient copayment is due at time of service. - correct answer ✔✔If a patient refuses to make a
copayment what should you do?
14.Progress notes - correct answer ✔✔If a third party payer is requesting documentation for billed
services what should be sent?
, 15.Review the appointment schedule - correct answer ✔✔What is a priority when pulling daily charts?
16.The provider - correct answer ✔✔Who must be present for an informed consent signature?
17.Patient's name - correct answer ✔✔What must all pages of a patient's medical record include?
18.Numerical - correct answer ✔✔What medical record filing system protects patient's privacy and
allows for expansion?
19. Appointment reminder - correct answer ✔✔What should you give to the patient when scheduling a
routine return visit?
20.Explain that Medicare does not cover dependents. - correct answer ✔✔If a patient presents a
Medicare card that belongs to the parents and says that she is a dependent and is eligible what should
you do?
21.12 months after date of service - correct answer ✔✔Affordable Care Act claims can be submitted how
long after services are rendered?
22.Written order from provider - correct answer ✔✔Patient requires a diagnostic procedure what is
required?
23.Explain that another physical cannot be scheduled for another 2 months - correct answer
✔✔Medicare patient had a physical within the last 10 months and wants to schedule another physical
within a week what do you tell them?
24.Inform them of the cancellation policy - correct answer ✔✔What do you tell a new patient when
scheduling them for a physical exam?
25.Abandonment - correct answer ✔✔A provider leaves two without leaving a contact number or
coverage, what is this considered?
197.Assignment of benefits - correct answer ✔✔A patient should sign what form to authorize payment
directly to a provider from a third party payer?
220.Verify insurance eligibility prior to scheduling the patient - correct answer ✔✔A new patient leaves
the office because the practice does not accept his insurance, the MAA should do what to prevent this
scenario from happening?
203. Neurologist - correct answer ✔✔If a patient has Parkinson's disease what type of specialist should
they see?
199.Signed release of information from the patient. - correct answer ✔✔The MAA should obtain what
before providing a patient's PHI information?
147.MSDS - correct answer ✔✔The MAA should obtain information about hazardous substances by
referring to?
124.BUN - correct answer ✔✔What laboratory test would be performed on a patient that has an
appointment for decreased renal function?
89. - correct answer ✔✔A patient is afebrile and has rhinorrhea? Runny nose but has no fever
50. Manually add the procedure code to the form. - correct answer ✔✔Action needed if a prescribed
CPT code is not listed on an encounter form?
32. Obtain the provider's order - correct answer ✔✔When scheduling an inpatient admission what
should you obtain?
1.Dismiss a patient - correct answer ✔✔Certified mail is used for what?
,2. Obtaining prior authorization - correct answer ✔✔Verify CPT codes for?
3. Have patient ask their provider to explain other options - correct answer ✔✔Invasive procedure being
done and patient wants to know what other options there are?
4.CVA - correct answer ✔✔Abbreviation for stroke?
5.Postage ( less than $50.00 - correct answer ✔✔What can be purchased with petty cash?
6. Provider's prescription pad - correct answer ✔✔At the close of the day what must be secured with a
lock and key?
7. EEG - correct answer ✔✔Abbreviation for electroencephalogram?
8. Fraud - correct answer ✔✔Altering patient's records is considered?
9. Deductible - correct answer ✔✔What is it called when out-of-pocket expenses have not been met?
10. Patients arrive at their own convenience - correct answer ✔✔Open hours scheduling is what?
11. At time of visit - correct answer ✔✔What is the most efficient method to collect payments for
services?
12.Lymphadenectomy - correct answer ✔✔Refers to removal of all or part of a tissue?
13 Inform patient copayment is due at time of service. - correct answer ✔✔If a patient refuses to make a
copayment what should you do?
14.Progress notes - correct answer ✔✔If a third party payer is requesting documentation for billed
services what should be sent?
, 15.Review the appointment schedule - correct answer ✔✔What is a priority when pulling daily charts?
16.The provider - correct answer ✔✔Who must be present for an informed consent signature?
17.Patient's name - correct answer ✔✔What must all pages of a patient's medical record include?
18.Numerical - correct answer ✔✔What medical record filing system protects patient's privacy and
allows for expansion?
19. Appointment reminder - correct answer ✔✔What should you give to the patient when scheduling a
routine return visit?
20.Explain that Medicare does not cover dependents. - correct answer ✔✔If a patient presents a
Medicare card that belongs to the parents and says that she is a dependent and is eligible what should
you do?
21.12 months after date of service - correct answer ✔✔Affordable Care Act claims can be submitted how
long after services are rendered?
22.Written order from provider - correct answer ✔✔Patient requires a diagnostic procedure what is
required?
23.Explain that another physical cannot be scheduled for another 2 months - correct answer
✔✔Medicare patient had a physical within the last 10 months and wants to schedule another physical
within a week what do you tell them?
24.Inform them of the cancellation policy - correct answer ✔✔What do you tell a new patient when
scheduling them for a physical exam?
25.Abandonment - correct answer ✔✔A provider leaves two without leaving a contact number or
coverage, what is this considered?
