CMAA Practice Version B
When performing closing procedures for the day, which of the following must be secured with a lock and
key? - correct answer ✔✔Provider's prescription pads
According to OSHA guidelines, which of the following is the appropriate way to file a complaint with
OSHA? - correct answer ✔✔submit an online form
Which of the following actions should the CMAA take when scheduling a new patient for a physical
examination? - correct answer ✔✔inform the patient of the cancellation policy
Which of the following greetings by a CMAA is appropriate when answering the telephone? - correct
answer ✔✔"Good afternoon, cardiology clinic, Mary speaking. How can I direct your call?"
After scheduling an appointment, a new patient who has insurance coverage asks the CMAA what the
cost of the office visit will be. Which of the following actions by the CMAA is appropriate? - correct
answer ✔✔provide an estimate based on allowable amounts
A CMAA is scheduling an appointment for an established patient who had a kidney transplant and
reports an intermittent fever. Which of the following actions should the CMAA take? - correct answer
✔✔forward the call to a triage nurse
Which of the following parts of Medicare pays for hospitalization? - correct answer ✔✔Part A
Which of the following is an appropriate strategy for scheduling a patient who was late for his two
previous appointments? - correct answer ✔✔schedule the patient for the last appointment of the day
Which of the following should a CMAA complete if a provider believes Medicare might not cover a
procedure - correct answer ✔✔Advance Beneficiary Notice (ABN)
, When a CMAA transmits a medical record, which of the following documents is required? - correct
answer ✔✔release of the information authorization form
How often should a CMAA update the demographics of an established patient? - correct answer ✔✔at
every visit
A Patient requests a follow up visit for an unavailable time slot. Which of the following actions should
the CMAA take? - correct answer ✔✔schedule an appointment closest to the requested time slot
A CMAA should check a patient's demographic form for accuracy against which of the following? -
correct answer ✔✔drivers license
Which of the following is an appropriate action to take when updating patient demographic information?
- correct answer ✔✔check that the patient signed and dated the patient information form
Which of the following information is included in an explanation of benefits (EOB)? - correct answer
✔✔claim adjustments
In addition to a witness and the adult patient, which of the following individuals must be present for an
informed consent signature? - correct answer ✔✔the provider
The CMAA should verify a patient's CPT code for which of the following processes? - correct answer
✔✔obtaining prior authorization
A CMAA is reviewing the release form of a patient who is a dependant minor. The CMAA should ensure
that who of the following signed the release form? - correct answer ✔✔legal guardian
Which of the following abbreviations should a CMAA use to document a patient history of stroke? -
correct answer ✔✔CVA
A patient, who previously smoked on a regular basis, no longer smokes. Which of the following
abbreviations represents the section of the medical record in which this information should be
documented? - correct answer ✔✔PH
When performing closing procedures for the day, which of the following must be secured with a lock and
key? - correct answer ✔✔Provider's prescription pads
According to OSHA guidelines, which of the following is the appropriate way to file a complaint with
OSHA? - correct answer ✔✔submit an online form
Which of the following actions should the CMAA take when scheduling a new patient for a physical
examination? - correct answer ✔✔inform the patient of the cancellation policy
Which of the following greetings by a CMAA is appropriate when answering the telephone? - correct
answer ✔✔"Good afternoon, cardiology clinic, Mary speaking. How can I direct your call?"
After scheduling an appointment, a new patient who has insurance coverage asks the CMAA what the
cost of the office visit will be. Which of the following actions by the CMAA is appropriate? - correct
answer ✔✔provide an estimate based on allowable amounts
A CMAA is scheduling an appointment for an established patient who had a kidney transplant and
reports an intermittent fever. Which of the following actions should the CMAA take? - correct answer
✔✔forward the call to a triage nurse
Which of the following parts of Medicare pays for hospitalization? - correct answer ✔✔Part A
Which of the following is an appropriate strategy for scheduling a patient who was late for his two
previous appointments? - correct answer ✔✔schedule the patient for the last appointment of the day
Which of the following should a CMAA complete if a provider believes Medicare might not cover a
procedure - correct answer ✔✔Advance Beneficiary Notice (ABN)
, When a CMAA transmits a medical record, which of the following documents is required? - correct
answer ✔✔release of the information authorization form
How often should a CMAA update the demographics of an established patient? - correct answer ✔✔at
every visit
A Patient requests a follow up visit for an unavailable time slot. Which of the following actions should
the CMAA take? - correct answer ✔✔schedule an appointment closest to the requested time slot
A CMAA should check a patient's demographic form for accuracy against which of the following? -
correct answer ✔✔drivers license
Which of the following is an appropriate action to take when updating patient demographic information?
- correct answer ✔✔check that the patient signed and dated the patient information form
Which of the following information is included in an explanation of benefits (EOB)? - correct answer
✔✔claim adjustments
In addition to a witness and the adult patient, which of the following individuals must be present for an
informed consent signature? - correct answer ✔✔the provider
The CMAA should verify a patient's CPT code for which of the following processes? - correct answer
✔✔obtaining prior authorization
A CMAA is reviewing the release form of a patient who is a dependant minor. The CMAA should ensure
that who of the following signed the release form? - correct answer ✔✔legal guardian
Which of the following abbreviations should a CMAA use to document a patient history of stroke? -
correct answer ✔✔CVA
A patient, who previously smoked on a regular basis, no longer smokes. Which of the following
abbreviations represents the section of the medical record in which this information should be
documented? - correct answer ✔✔PH
