BTE 450 Exam 2
Capital budgets are the funds associated with using and maintaining the asset. - False
Answer: pg. 514 (Operating budgets are the funds associated with using and maintaining the asset)
Working with a system developer can be a good option when the health care
organization's needs are highly predictable or commonplace. - ✔️✔️False
Answer: pg. 228 (Working with a system developer can be a good option when the
health care organization's needs are highly uncertain or unique)
8. The final summary report developed by the project steering committee should include
everything but?
a. Systems goals and criteria
b. Cost-benefit analysis
c. Final recommendation and ranking of vendors
d. Project repository - ✔️✔️Project repository
One of the first steps in the system acquisition process is to:
a. Defining project objectives and scope of analysis
b. Determine system goals
c. Screen the marketplace and review vendor profiles
d. Establish a project steering committee and appoint project manager - ✔️✔️Establish
a project steering committee and appoint project manager
What is NOT an advantage to contracting with an Application Service Provider (ASP) to
host an EMR?
a. Rapid deployment
b. Fixed costs
c. Customization
d. 24/7 technical support - ✔️✔️Customization
The ideal project steering committee consists of how many members?
a. 3-4
b. 5-6
c. 10-12
d. 20-25 - ✔️✔️5-6
The phase of the system development life cycle where all alternatives are considered, a
cost-benefit analysis is done, a system is selected, and vendor negotiations are
finalized is known as:
a. Planning and analysis
,b. Design
c. Implementation
d. Evaluation and support - ✔️✔️Design
The four phases of the system development life cycle in sequential order are:
a. Planning and analysis, implementation, design, support and evaluation
b. Support and evaluation, implementation, planning and analysis, design
c. Design, implementation, planning and analysis, support and evaluation
d. Planning and analysis, design, implementation, support and evaluation -
✔️✔️Planning and analysis, design, implementation, support and evaluation
Once the project steering committee has been established, one of the first things it
should is to:
a. Define project goals
b. Determine system requirements
c. Develop an RFP
d. Hold vendor demonstrations - ✔️✔️Define project goals
What is the final step of the system acquisition process where expectations are outlined
and performance requirements are determined with the vendor?
a. Vendor demonstrations
b. Vendor analysis
c. Contract negotiations
d. Site visits - ✔️✔️Contract negotiations
What is an example of a research organization that produces market analysis reports
listing and describing vendors that provide EHR systems?
a. HIMSS
b. AMIA
c. ONC
d. KLAS - ✔️✔️KLAS
10. The system acquisition process consists of what two phases of the systems
development life cycle:
a. Planning and Analysis, Design
b. Implementation, Support and Evaluation
c. Support and Evaluation, Planning and Analysis
d. Design, Implementation - ✔️✔️Planning and analysis, design
The primary focus of the planning and analysis phase is on the business problem or the
organization's strategy, independent of any technology that can or will be used. -
✔️✔️True
It is generally advisable to have two or three vendors in the final ranking and
recommendations made by the project steering committee: - ✔️✔️True
,An RFP might be used when the health care organization is considering only a small
group of vendors or products or when it is still in the exploratory phase. - ✔️✔️False
Answer: pg. 225 (An RFI might be used when the health care organization is
considering only a small group of vendors or products or when it is still in the
exploratory phase)
After reviewing vendor RFPs and evaluating their product demonstrations, the steering
committee should prepare a summary report that includes their final recommendation. -
✔️✔️False
Answer: pg. 231 (After reviewing the vendor's RFPs and evaluating their product
demonstration, it is advisable to make site visits and check references)
Concurrently with the establishment of project goals, the project steering committee
should conduct its first cursory review of the EHR marketplace. - ✔️✔️True
The use of scripts can ensure that all vendors are evaluated on the same basic or
functionality during demonstrations and should be adhered to. - ✔️✔️True
System acquisition refers to the process that occurs from the time the decision is made
to select a new system until the time the system has been fully implemented -
✔️✔️False
Answer: pg. 210 (System acquisition refers to the process the occurs from the time the
decision is made to select a new system until the time the contract has been negotiated
and signed)
Answer: pg. 232 (The total cost of ownership should factor in support costs and the
costs of resources needed to implement and support the system)
All vendor requests and communication should be channeled through the project
steering committee to manage vendor access to organizational leadership. - ✔️✔️True
One of the first activities necessary in implementing any new system is:
a. Workflow and process analysis
b. Install system components
c. Conversion of data
d. Staff training - ✔️✔️Workflow and process analysis
IT staff plays the most crucial role in what phase of system implementation?
a. Workflow and process analysis
b. Install system components
c. Conversion of data
d. Staff training - ✔️✔️Install system components
, What are the fundamental activities that should occur during any system
implementation?
a. Organize implementation team and identify project champion
b. Determine project scope and expectations
c. Establish and institute project plan
d. All of the above - ✔️✔️All the above
It is reasonable to expect that the hardware, software, and network will likely need to be
replaced in how many years as advances are made in technology?
a. 1-2 years
b. 5-7 years
c. 3-10 years
d. 15 years - ✔️✔️3 -10 years
Ensuring sufficient staff are on hand and setting up mechanisms for reporting and
correcting problems are all activities associated with which phase of the implementation
plan?
a. Staff training
b. Conversion of data
c. Workflow and process analysis
d. Preparation for go-live date - ✔️✔️Preparation for go-live date
Who would be the best person to serve as system champion for the implementation of a
CPOE system?
a. A nurse
b. A physician
c. CIO
d. CEO - ✔️✔️A physician
What was NOT identified as one of the unintended consequences that implementation
teams should plan for and consider when implementing CPOE?
a. More work or new work
b. New kinds of errors
c. Dependence on the system
d. Patient dissatisfaction - ✔️✔️Patient dissatisfaction
The main concern with using the train the trainer approach is that:
a. The trainer may leave the institution
b. The trainer may not be effective
c. The training process relies on a vendor
d. Training takes time away from the trainers primary role - ✔️✔️The trainer may leave
the institution
The most ideal way to deliver technical support to users during the implementation
phase is by:
a. Providing local support in-house
Capital budgets are the funds associated with using and maintaining the asset. - False
Answer: pg. 514 (Operating budgets are the funds associated with using and maintaining the asset)
Working with a system developer can be a good option when the health care
organization's needs are highly predictable or commonplace. - ✔️✔️False
Answer: pg. 228 (Working with a system developer can be a good option when the
health care organization's needs are highly uncertain or unique)
8. The final summary report developed by the project steering committee should include
everything but?
a. Systems goals and criteria
b. Cost-benefit analysis
c. Final recommendation and ranking of vendors
d. Project repository - ✔️✔️Project repository
One of the first steps in the system acquisition process is to:
a. Defining project objectives and scope of analysis
b. Determine system goals
c. Screen the marketplace and review vendor profiles
d. Establish a project steering committee and appoint project manager - ✔️✔️Establish
a project steering committee and appoint project manager
What is NOT an advantage to contracting with an Application Service Provider (ASP) to
host an EMR?
a. Rapid deployment
b. Fixed costs
c. Customization
d. 24/7 technical support - ✔️✔️Customization
The ideal project steering committee consists of how many members?
a. 3-4
b. 5-6
c. 10-12
d. 20-25 - ✔️✔️5-6
The phase of the system development life cycle where all alternatives are considered, a
cost-benefit analysis is done, a system is selected, and vendor negotiations are
finalized is known as:
a. Planning and analysis
,b. Design
c. Implementation
d. Evaluation and support - ✔️✔️Design
The four phases of the system development life cycle in sequential order are:
a. Planning and analysis, implementation, design, support and evaluation
b. Support and evaluation, implementation, planning and analysis, design
c. Design, implementation, planning and analysis, support and evaluation
d. Planning and analysis, design, implementation, support and evaluation -
✔️✔️Planning and analysis, design, implementation, support and evaluation
Once the project steering committee has been established, one of the first things it
should is to:
a. Define project goals
b. Determine system requirements
c. Develop an RFP
d. Hold vendor demonstrations - ✔️✔️Define project goals
What is the final step of the system acquisition process where expectations are outlined
and performance requirements are determined with the vendor?
a. Vendor demonstrations
b. Vendor analysis
c. Contract negotiations
d. Site visits - ✔️✔️Contract negotiations
What is an example of a research organization that produces market analysis reports
listing and describing vendors that provide EHR systems?
a. HIMSS
b. AMIA
c. ONC
d. KLAS - ✔️✔️KLAS
10. The system acquisition process consists of what two phases of the systems
development life cycle:
a. Planning and Analysis, Design
b. Implementation, Support and Evaluation
c. Support and Evaluation, Planning and Analysis
d. Design, Implementation - ✔️✔️Planning and analysis, design
The primary focus of the planning and analysis phase is on the business problem or the
organization's strategy, independent of any technology that can or will be used. -
✔️✔️True
It is generally advisable to have two or three vendors in the final ranking and
recommendations made by the project steering committee: - ✔️✔️True
,An RFP might be used when the health care organization is considering only a small
group of vendors or products or when it is still in the exploratory phase. - ✔️✔️False
Answer: pg. 225 (An RFI might be used when the health care organization is
considering only a small group of vendors or products or when it is still in the
exploratory phase)
After reviewing vendor RFPs and evaluating their product demonstrations, the steering
committee should prepare a summary report that includes their final recommendation. -
✔️✔️False
Answer: pg. 231 (After reviewing the vendor's RFPs and evaluating their product
demonstration, it is advisable to make site visits and check references)
Concurrently with the establishment of project goals, the project steering committee
should conduct its first cursory review of the EHR marketplace. - ✔️✔️True
The use of scripts can ensure that all vendors are evaluated on the same basic or
functionality during demonstrations and should be adhered to. - ✔️✔️True
System acquisition refers to the process that occurs from the time the decision is made
to select a new system until the time the system has been fully implemented -
✔️✔️False
Answer: pg. 210 (System acquisition refers to the process the occurs from the time the
decision is made to select a new system until the time the contract has been negotiated
and signed)
Answer: pg. 232 (The total cost of ownership should factor in support costs and the
costs of resources needed to implement and support the system)
All vendor requests and communication should be channeled through the project
steering committee to manage vendor access to organizational leadership. - ✔️✔️True
One of the first activities necessary in implementing any new system is:
a. Workflow and process analysis
b. Install system components
c. Conversion of data
d. Staff training - ✔️✔️Workflow and process analysis
IT staff plays the most crucial role in what phase of system implementation?
a. Workflow and process analysis
b. Install system components
c. Conversion of data
d. Staff training - ✔️✔️Install system components
, What are the fundamental activities that should occur during any system
implementation?
a. Organize implementation team and identify project champion
b. Determine project scope and expectations
c. Establish and institute project plan
d. All of the above - ✔️✔️All the above
It is reasonable to expect that the hardware, software, and network will likely need to be
replaced in how many years as advances are made in technology?
a. 1-2 years
b. 5-7 years
c. 3-10 years
d. 15 years - ✔️✔️3 -10 years
Ensuring sufficient staff are on hand and setting up mechanisms for reporting and
correcting problems are all activities associated with which phase of the implementation
plan?
a. Staff training
b. Conversion of data
c. Workflow and process analysis
d. Preparation for go-live date - ✔️✔️Preparation for go-live date
Who would be the best person to serve as system champion for the implementation of a
CPOE system?
a. A nurse
b. A physician
c. CIO
d. CEO - ✔️✔️A physician
What was NOT identified as one of the unintended consequences that implementation
teams should plan for and consider when implementing CPOE?
a. More work or new work
b. New kinds of errors
c. Dependence on the system
d. Patient dissatisfaction - ✔️✔️Patient dissatisfaction
The main concern with using the train the trainer approach is that:
a. The trainer may leave the institution
b. The trainer may not be effective
c. The training process relies on a vendor
d. Training takes time away from the trainers primary role - ✔️✔️The trainer may leave
the institution
The most ideal way to deliver technical support to users during the implementation
phase is by:
a. Providing local support in-house
