ORBIS Study Guide (Classic Air Medical) WITH
COMPLETE SOLUTIONS
ORBIS .STUDY .GUIDE .- .(correct .answer) .-Classic's .Orientation .Review .Board .for .INDEPENDANT .Status
Mission .Statement: .- .
(correct .answer) .-"Classic .Air .Medical .considers .our .customers, .communities .and .employees .family. .
We .provide .safe, .efficient, .reliable .and .expert .quality .aviation .services, .critical .care .transport, .and .c
ommunity .health .education .to .the .communities .and .customers .we .serve."
Mission .Statement, .again: .- .
(correct .answer) .-"Classic .Air .Medical .considers .our .customers, .communities .and .employees .family. .
We .provide .safe, .efficient, .reliable .and .expert .quality .aviation .services, .critical .care .transport, .and .c
ommunity .health .education .to .the .communities .and .customers .we .serve."
Mission .Statement, .image .- .(correct .answer) .-
Values .... .Family: .- .(correct .answer) .-
The .organization .was .founded .and .managed .by .family .for .28 .years. .Many .family .members .continue .
to .hold .key .positions .within .the .company. .Treat .every .patient, .passenger .and .employee .as .family.
Values .... .Community: .- .(correct .answer) .-
Classic .Air .Medical .assimilates .into .every .community .that .a .base .of .operation .exists. .Health .fairs, .saf
ety .conferences .and .low .cost .search .and .rescue .are .some .examples .of .the .community .focus.
Values .... .Safety: .- .(correct .answer) .-
Safety .awareness .and .vigilance .are .infused .into .every .aspect .of .the .operations .at .Classic. .Voluntary .
reporting .of .safety .incidents .and .concerns .is .encouraged .and .tracked. .Training, .practice .and .policies .
are .constantly .evaluated .to .improve .the .safety .environment.
Values .... .Expert .Level .Aviation .Services: .- .(correct .answer) .-
Industry .leading .training .and .stringent .hiring .requirements .for .pilot .and .maintenance .staff.
Values .... .Expert .Critical .Care .Transport: .- .(correct .answer) .-
Classic .constantly .evaluates .processes .to .improve .and .maintain .modern .expert .level .critical .care. .Tra
ining, .education, .research .and .Continuous .Quality .Improvement .are .the .focus.
,VISION .- .(correct .answer) .-
Classic .Air .Medical .will .develop .a .comprehensive .training .and .accountability .culture .that .will .ensure .
customers .and .competitors .that .quality .and .safety .define .our .organization. .Manageable, .thoughtful .
and .healthy .growth .is .vital .to .our .success.
Values .... .Creative .Flexibility: .- .(correct .answer) .-Classic .Air .Medical .will .constantly .evaluate .new .and
.customizable .solutions .for .our .customers .and .communities.
Values .... .Efficiency: .- .(correct .answer) .-
Every .operation .and .process .is .constantly .evaluated .for .improvement .in .efficiencies. .Reduction .of .w
aste .in .time, .resources, .and .effort .are .the .focus.
VISION .part .2 .- .(correct .answer) .-
New .base .of .operations .locations .and .additional .stable .revenue .sources .will .be .a .constant .focus .at .
Classic. .Communities, .Customers .and .Employees .will .be .treated .like .family. .Opportunities .to .help .im
prove .the .lives .of .these .groups .will .be .the .focus.
Values .... .Reliability: .- .(correct .answer) .-
Classic .Air .Medical .maintains .all .equipment .and .assets .to .maximize .in-
service .time. .Classic .employs .a .clinical .and .aviation .staffing .model .to .provide .24-7-
365 .coverage .at .all .bases .of .operation.
Vision, .image: .- .(correct .answer) .-
What .is .Helicopter .ambulance .operations .(HAA) .or .Helicopter .Emergency .Medical .Services .(HEMS)? .-
.(correct .answer) .-
HEMS .ia .a .flight .or .sequence .of .flights .with .a .patient .or .medical .personnel .on .board, .for .the .purpos
e .of .medical .transportation.
Values .... .image .- .(correct .answer) .-
A .helicopter .air .ambulance .includes, .but .in .not .limited .to .... .1. .- .(correct .answer) .-
Flights .conducted .to .position .the .helicopter .at .the .site .at .which .the .patient .or .donor .organ .will .be .
picked .up.
A .helicopter .air .ambulance .includes, .but .in .not .limited .to .... .2. .- .(correct .answer) .-
Flights .conducted .to .reposition .the .helicopter .after .completing .the .patient, .or
donor .organ .transport.
A .helicopter .air .ambulance .includes, .but .in .not .limited .to .... .3. .- .(correct .answer) .-
Flights .initiated .for .the .transport .of .a .patient .or .donor .organ .that .are .terminated .due .to .weather .or
.other .reasons.
Classic .considers .any .flight .with .medical .personnel .onboard .as: .- .(correct .answer) .-an .HAA .operation
.and .we .complete .such .flights .under .the .proper .regulations.
,Definition .of .medical .personnel .is .a .person .or .persons .with .medical .training, .including .but .not .limite
d .to: .- .(correct .answer) .-
flight .physicians, .flight .nurses, .or .flight .paramedics, .who .are .carried .aboard .a .helicopter .during .helic
opter .air .ambulance .operations .in .order .to .provide .medical .care.
What .is .the .part .135 .briefing? .- .(correct .answer) .-
This .is .the .brief .you .give .patients. .Has .info .on .Smoking, .Doors .& .Emergency .Exits, .Seatbelt .Operatio
ns, .Fire .Extinguishers, .Survival .Equipment, .Ditching .and .Egress, .Air .Sickness .Bags, .Oxygen, .etc.
Classic .Bell .407 .passenger .briefing .card .part .135 .briefing, .image .#1 .... .not .super .awesome .quality, .b
ut .you .get .the .general .idea. .- .(correct .answer) .-
Classic .Bell .407 .passenger .briefing .card .part .135 .briefing, .image .#2 .- .(correct .answer) .-
We .are .required .to .brief .our .patients .& .riders: .- .(correct .answer) .-for .every .flight.
Know .where .the .brief .cards .are .located .in .your .aircraft. .- .(correct .answer) .-
Note .- .on .the .upper .spine .right .above .your .head.
Prior .to .each .Op, .everyone .must: .- .(correct .answer) .-1- .be .briefed .on .CFR .135.621.
2- .4 .hours .of .ground .training .with .C.T.S.
3- .have .4 .hours .in .& .around .HEMS. .
4- .All .completed .within .24 .months.
Regarding .Night .Vision .Goggle .Training .& .Currency, .all .New .hires .must .have .____ .hours .of .N.V.G. .gr
ound .training. .- .(correct .answer) .-5
Classic .completes .ground .training .on .C.T.S. .annually .&: .- .(correct .answer) .-
distributes .the .in .& .around .aircraft .out .through .bi-annual .rotor .safety .briefings.
In .addition .to .1- .the .5 .hours .of .N.V.G. .ground .training, .all .New .hires .must .2- .complete .the .exam .wi
th .a .passing .grade .& .3: .- .(correct .answer) .-
receive .1 .hour .of .demonstration .with .the .NVG's .on .the .ground .... .*OR* .in .the .aircraft .... .prior .to .be
ing .able .to .use .NVG's .on .a .flight.
What .is .Helicopter .Night .Vision .Goggle .Operation .... .known .as ."H.N.V.G.O."? .- .(correct .answer) .-
An .operation .consisting .of .takeoff .and .landing, .which .includes; .a .climb .out, .cruise, .decent .and .appr
oach .phase .of .flight.
Where .do .medical .personnel .log .their .HNVGO's? .- .(correct .answer) .-
The .pilot .in .command .logs .medical .personnel .HNVGO's. .However, .the .medical .personnel .should .alw
ays .verify .that .the .task .has .been .completed .on .their .behalf.
, With .regard .to .N.V.G. .currency .& .in .order .to .occupy .the .front .crew .seat, .medical .crew .members .m
ust .log: .- .(correct .answer) .-3 .H.N.V.G.O.'s .within .180 .days .to .maintain .N.V.G. .currency ....
3 .Helo .NVG .Ops, .within .180 .Days.
3 .NVG .Ops .within .180 .Days.
3 .NVG .Ops .in .roughly .half .a .year.
With .regard .to .storage .& .security .for .NVG's; .- .(correct .answer) .-
NVG's .need .to .be .kept .in .a .secured .& .locked .cabinet .when .not .on .us.
Regarding .Safety .Management .System .(SMS), .Classic .is .dedicated .to .our .safety. .- .(correct .answer) .-
We .all .know .how .to .get .to .Baldwin .site .and .log .in.
Our .Director .of .safety .is .Clint .Jensen
Safety .image .- .(correct .answer) .-
Safety .image .- .(correct .answer) .-
Fatigue .Risk .Management .System, .or .F.R.M.S.: .- .(correct .answer) .-
Managing .fatigue .related .risk .under .the .S.M.S. .framework .involves .incorporating .complicated .defens
es .against .the .hazard .of .fatigue .based .on .careful .assessment .of .risk.
Objective .of .the .Safety .Management .System .or .S.M.S.; .- .(correct .answer) .-
While .the .Safety .Management .System .is .overseen .& .administered .by .the .Safety .Manager, .it .is .appli
cable .to .all .personnel .in .the .organization.
The .SMS .provides .an .effective .means .of .safety .communication .between .managers .& .line .personnel .
& .outlines .the .company's .interactions .with .respect .to .management .principles, .aspirations, .and .oper
ational .safety. .- .(correct .answer) .-
The .ultimate .objective .is .to .establish .a .path .of .continuous .improvement .in .all .aspects .of .aircraft .util
ization .& .maintenance.
Common .airports .in .my .region: .- .(correct .answer) .-
Base .@ .Riverton .Airport, .Base .@ .Rawlins .Airport, .Casper, .Leramie, .Cheyanne .and .if .South .- .CAM .H
Q .in .Salt .Lake.
Crew .members .and .maintenance .personnel .are .prohibited .from .performing .any .of .their .assigned .du
ties: .- .(correct .answer) .-when .we .are .fatigued.
The .FRMS .is .part .of .a .repetitive .performance .improvement .process .that: .- .(correct .answer) .-
(1) .leads .to .continuous .safety .enhancements
(2) .by .identifying .& .addressing .fatigue .factors .across .time .&:
COMPLETE SOLUTIONS
ORBIS .STUDY .GUIDE .- .(correct .answer) .-Classic's .Orientation .Review .Board .for .INDEPENDANT .Status
Mission .Statement: .- .
(correct .answer) .-"Classic .Air .Medical .considers .our .customers, .communities .and .employees .family. .
We .provide .safe, .efficient, .reliable .and .expert .quality .aviation .services, .critical .care .transport, .and .c
ommunity .health .education .to .the .communities .and .customers .we .serve."
Mission .Statement, .again: .- .
(correct .answer) .-"Classic .Air .Medical .considers .our .customers, .communities .and .employees .family. .
We .provide .safe, .efficient, .reliable .and .expert .quality .aviation .services, .critical .care .transport, .and .c
ommunity .health .education .to .the .communities .and .customers .we .serve."
Mission .Statement, .image .- .(correct .answer) .-
Values .... .Family: .- .(correct .answer) .-
The .organization .was .founded .and .managed .by .family .for .28 .years. .Many .family .members .continue .
to .hold .key .positions .within .the .company. .Treat .every .patient, .passenger .and .employee .as .family.
Values .... .Community: .- .(correct .answer) .-
Classic .Air .Medical .assimilates .into .every .community .that .a .base .of .operation .exists. .Health .fairs, .saf
ety .conferences .and .low .cost .search .and .rescue .are .some .examples .of .the .community .focus.
Values .... .Safety: .- .(correct .answer) .-
Safety .awareness .and .vigilance .are .infused .into .every .aspect .of .the .operations .at .Classic. .Voluntary .
reporting .of .safety .incidents .and .concerns .is .encouraged .and .tracked. .Training, .practice .and .policies .
are .constantly .evaluated .to .improve .the .safety .environment.
Values .... .Expert .Level .Aviation .Services: .- .(correct .answer) .-
Industry .leading .training .and .stringent .hiring .requirements .for .pilot .and .maintenance .staff.
Values .... .Expert .Critical .Care .Transport: .- .(correct .answer) .-
Classic .constantly .evaluates .processes .to .improve .and .maintain .modern .expert .level .critical .care. .Tra
ining, .education, .research .and .Continuous .Quality .Improvement .are .the .focus.
,VISION .- .(correct .answer) .-
Classic .Air .Medical .will .develop .a .comprehensive .training .and .accountability .culture .that .will .ensure .
customers .and .competitors .that .quality .and .safety .define .our .organization. .Manageable, .thoughtful .
and .healthy .growth .is .vital .to .our .success.
Values .... .Creative .Flexibility: .- .(correct .answer) .-Classic .Air .Medical .will .constantly .evaluate .new .and
.customizable .solutions .for .our .customers .and .communities.
Values .... .Efficiency: .- .(correct .answer) .-
Every .operation .and .process .is .constantly .evaluated .for .improvement .in .efficiencies. .Reduction .of .w
aste .in .time, .resources, .and .effort .are .the .focus.
VISION .part .2 .- .(correct .answer) .-
New .base .of .operations .locations .and .additional .stable .revenue .sources .will .be .a .constant .focus .at .
Classic. .Communities, .Customers .and .Employees .will .be .treated .like .family. .Opportunities .to .help .im
prove .the .lives .of .these .groups .will .be .the .focus.
Values .... .Reliability: .- .(correct .answer) .-
Classic .Air .Medical .maintains .all .equipment .and .assets .to .maximize .in-
service .time. .Classic .employs .a .clinical .and .aviation .staffing .model .to .provide .24-7-
365 .coverage .at .all .bases .of .operation.
Vision, .image: .- .(correct .answer) .-
What .is .Helicopter .ambulance .operations .(HAA) .or .Helicopter .Emergency .Medical .Services .(HEMS)? .-
.(correct .answer) .-
HEMS .ia .a .flight .or .sequence .of .flights .with .a .patient .or .medical .personnel .on .board, .for .the .purpos
e .of .medical .transportation.
Values .... .image .- .(correct .answer) .-
A .helicopter .air .ambulance .includes, .but .in .not .limited .to .... .1. .- .(correct .answer) .-
Flights .conducted .to .position .the .helicopter .at .the .site .at .which .the .patient .or .donor .organ .will .be .
picked .up.
A .helicopter .air .ambulance .includes, .but .in .not .limited .to .... .2. .- .(correct .answer) .-
Flights .conducted .to .reposition .the .helicopter .after .completing .the .patient, .or
donor .organ .transport.
A .helicopter .air .ambulance .includes, .but .in .not .limited .to .... .3. .- .(correct .answer) .-
Flights .initiated .for .the .transport .of .a .patient .or .donor .organ .that .are .terminated .due .to .weather .or
.other .reasons.
Classic .considers .any .flight .with .medical .personnel .onboard .as: .- .(correct .answer) .-an .HAA .operation
.and .we .complete .such .flights .under .the .proper .regulations.
,Definition .of .medical .personnel .is .a .person .or .persons .with .medical .training, .including .but .not .limite
d .to: .- .(correct .answer) .-
flight .physicians, .flight .nurses, .or .flight .paramedics, .who .are .carried .aboard .a .helicopter .during .helic
opter .air .ambulance .operations .in .order .to .provide .medical .care.
What .is .the .part .135 .briefing? .- .(correct .answer) .-
This .is .the .brief .you .give .patients. .Has .info .on .Smoking, .Doors .& .Emergency .Exits, .Seatbelt .Operatio
ns, .Fire .Extinguishers, .Survival .Equipment, .Ditching .and .Egress, .Air .Sickness .Bags, .Oxygen, .etc.
Classic .Bell .407 .passenger .briefing .card .part .135 .briefing, .image .#1 .... .not .super .awesome .quality, .b
ut .you .get .the .general .idea. .- .(correct .answer) .-
Classic .Bell .407 .passenger .briefing .card .part .135 .briefing, .image .#2 .- .(correct .answer) .-
We .are .required .to .brief .our .patients .& .riders: .- .(correct .answer) .-for .every .flight.
Know .where .the .brief .cards .are .located .in .your .aircraft. .- .(correct .answer) .-
Note .- .on .the .upper .spine .right .above .your .head.
Prior .to .each .Op, .everyone .must: .- .(correct .answer) .-1- .be .briefed .on .CFR .135.621.
2- .4 .hours .of .ground .training .with .C.T.S.
3- .have .4 .hours .in .& .around .HEMS. .
4- .All .completed .within .24 .months.
Regarding .Night .Vision .Goggle .Training .& .Currency, .all .New .hires .must .have .____ .hours .of .N.V.G. .gr
ound .training. .- .(correct .answer) .-5
Classic .completes .ground .training .on .C.T.S. .annually .&: .- .(correct .answer) .-
distributes .the .in .& .around .aircraft .out .through .bi-annual .rotor .safety .briefings.
In .addition .to .1- .the .5 .hours .of .N.V.G. .ground .training, .all .New .hires .must .2- .complete .the .exam .wi
th .a .passing .grade .& .3: .- .(correct .answer) .-
receive .1 .hour .of .demonstration .with .the .NVG's .on .the .ground .... .*OR* .in .the .aircraft .... .prior .to .be
ing .able .to .use .NVG's .on .a .flight.
What .is .Helicopter .Night .Vision .Goggle .Operation .... .known .as ."H.N.V.G.O."? .- .(correct .answer) .-
An .operation .consisting .of .takeoff .and .landing, .which .includes; .a .climb .out, .cruise, .decent .and .appr
oach .phase .of .flight.
Where .do .medical .personnel .log .their .HNVGO's? .- .(correct .answer) .-
The .pilot .in .command .logs .medical .personnel .HNVGO's. .However, .the .medical .personnel .should .alw
ays .verify .that .the .task .has .been .completed .on .their .behalf.
, With .regard .to .N.V.G. .currency .& .in .order .to .occupy .the .front .crew .seat, .medical .crew .members .m
ust .log: .- .(correct .answer) .-3 .H.N.V.G.O.'s .within .180 .days .to .maintain .N.V.G. .currency ....
3 .Helo .NVG .Ops, .within .180 .Days.
3 .NVG .Ops .within .180 .Days.
3 .NVG .Ops .in .roughly .half .a .year.
With .regard .to .storage .& .security .for .NVG's; .- .(correct .answer) .-
NVG's .need .to .be .kept .in .a .secured .& .locked .cabinet .when .not .on .us.
Regarding .Safety .Management .System .(SMS), .Classic .is .dedicated .to .our .safety. .- .(correct .answer) .-
We .all .know .how .to .get .to .Baldwin .site .and .log .in.
Our .Director .of .safety .is .Clint .Jensen
Safety .image .- .(correct .answer) .-
Safety .image .- .(correct .answer) .-
Fatigue .Risk .Management .System, .or .F.R.M.S.: .- .(correct .answer) .-
Managing .fatigue .related .risk .under .the .S.M.S. .framework .involves .incorporating .complicated .defens
es .against .the .hazard .of .fatigue .based .on .careful .assessment .of .risk.
Objective .of .the .Safety .Management .System .or .S.M.S.; .- .(correct .answer) .-
While .the .Safety .Management .System .is .overseen .& .administered .by .the .Safety .Manager, .it .is .appli
cable .to .all .personnel .in .the .organization.
The .SMS .provides .an .effective .means .of .safety .communication .between .managers .& .line .personnel .
& .outlines .the .company's .interactions .with .respect .to .management .principles, .aspirations, .and .oper
ational .safety. .- .(correct .answer) .-
The .ultimate .objective .is .to .establish .a .path .of .continuous .improvement .in .all .aspects .of .aircraft .util
ization .& .maintenance.
Common .airports .in .my .region: .- .(correct .answer) .-
Base .@ .Riverton .Airport, .Base .@ .Rawlins .Airport, .Casper, .Leramie, .Cheyanne .and .if .South .- .CAM .H
Q .in .Salt .Lake.
Crew .members .and .maintenance .personnel .are .prohibited .from .performing .any .of .their .assigned .du
ties: .- .(correct .answer) .-when .we .are .fatigued.
The .FRMS .is .part .of .a .repetitive .performance .improvement .process .that: .- .(correct .answer) .-
(1) .leads .to .continuous .safety .enhancements
(2) .by .identifying .& .addressing .fatigue .factors .across .time .&:
