IAHSS ADVANCED TRAINING FOR
HEALTHCARE SECURITY PERSONNEL WITH
CORRECT 180+(ACTUAL EXAM) QUESTIONS
AND CORRECTLY WELL DEFINED ANSWERS
LATEST 2024 ALREADY GRADED A+
Which of these is a system that provides continuous power to
an alternating current line within a prescribed tolerance and
protects against over-voltage conditions, loss of primary power,
and intermittent brownouts? - ANSWERS-Uninterrupted Power
Supply (UPS)
Which document contains requirements that must be complied
with when electronic access control devices are used? -
ANSWERS-NFPA 101
,What must be done about life safety deficiencies found in the
hazard surveillance tour? - ANSWERS-Correct them
immediately.
What is the purpose of crime analysis? - ANSWERS-Identify
problems and develop strategies to reduce the problems.
Which of the following is easier and more cost efficient for an
institution? - ANSWERS-Building in security systems during the
building design.
Healthcare facilities that provide _______________ customer
service motivates customers to tell others about these
organizations. - ANSWERS-Excellent
What is the primary role of a security officer in crime
prevention? - ANSWERS-Reduce the opportunity for a person to
commit a crime.
,Crime prevention is the anticipation, recognition, and appraisal
of a crime risk. It also involves what? - ANSWERS-Initiating
some action to remove or reduce the risk.
Process improvement in customer service can be measured
how? - ANSWERS-Surveys, Monitoring Performance,
Benchmarking, and Service Standards.
___________ can be an excellent way to measure customer
service and improve performance. - ANSWERS-Feedback
What are elements in improving customer service? - ANSWERS-
Identify Customers, Attitude, Communication and Training.
Communication is ______________. - ANSWERS-93% body
language and 7% words.
Which legal test takes into account neighborhood crime rates,
industry standards, and the owner's experience at other
locations? - ANSWERS-Totality of circumstances.
, The major source of premise liability in healthcare is from
_________ . - ANSWERS-Slips and falls.
Property owners have a _________________ duty to maintain
the property in a __________________ condition. - ANSWERS-
legal... reasonably safe
What elements are necessary to establish negligence in a
premise liability case? - ANSWERS-Duty to the plaintiff, failure
to meet the duty and breech of a duty caused an injury.
Which risk factors should security officers identify? - ANSWERS-
Burned out lights, breached fence lines and slip and fall
hazards.
Failure to conduct routine patrol can ultimately result in what?
- ANSWERS-An increase in security spending and a liability
exposure.
K-9 patrol teams can be particularly effective in dealing with
which situation? - ANSWERS-Emergency department violence.
HEALTHCARE SECURITY PERSONNEL WITH
CORRECT 180+(ACTUAL EXAM) QUESTIONS
AND CORRECTLY WELL DEFINED ANSWERS
LATEST 2024 ALREADY GRADED A+
Which of these is a system that provides continuous power to
an alternating current line within a prescribed tolerance and
protects against over-voltage conditions, loss of primary power,
and intermittent brownouts? - ANSWERS-Uninterrupted Power
Supply (UPS)
Which document contains requirements that must be complied
with when electronic access control devices are used? -
ANSWERS-NFPA 101
,What must be done about life safety deficiencies found in the
hazard surveillance tour? - ANSWERS-Correct them
immediately.
What is the purpose of crime analysis? - ANSWERS-Identify
problems and develop strategies to reduce the problems.
Which of the following is easier and more cost efficient for an
institution? - ANSWERS-Building in security systems during the
building design.
Healthcare facilities that provide _______________ customer
service motivates customers to tell others about these
organizations. - ANSWERS-Excellent
What is the primary role of a security officer in crime
prevention? - ANSWERS-Reduce the opportunity for a person to
commit a crime.
,Crime prevention is the anticipation, recognition, and appraisal
of a crime risk. It also involves what? - ANSWERS-Initiating
some action to remove or reduce the risk.
Process improvement in customer service can be measured
how? - ANSWERS-Surveys, Monitoring Performance,
Benchmarking, and Service Standards.
___________ can be an excellent way to measure customer
service and improve performance. - ANSWERS-Feedback
What are elements in improving customer service? - ANSWERS-
Identify Customers, Attitude, Communication and Training.
Communication is ______________. - ANSWERS-93% body
language and 7% words.
Which legal test takes into account neighborhood crime rates,
industry standards, and the owner's experience at other
locations? - ANSWERS-Totality of circumstances.
, The major source of premise liability in healthcare is from
_________ . - ANSWERS-Slips and falls.
Property owners have a _________________ duty to maintain
the property in a __________________ condition. - ANSWERS-
legal... reasonably safe
What elements are necessary to establish negligence in a
premise liability case? - ANSWERS-Duty to the plaintiff, failure
to meet the duty and breech of a duty caused an injury.
Which risk factors should security officers identify? - ANSWERS-
Burned out lights, breached fence lines and slip and fall
hazards.
Failure to conduct routine patrol can ultimately result in what?
- ANSWERS-An increase in security spending and a liability
exposure.
K-9 patrol teams can be particularly effective in dealing with
which situation? - ANSWERS-Emergency department violence.
