Dell Client 2024 Assessment || with 100% Errorless
Solutions.
What are the advantages of SSD when compared to traditional HDD correct answers Lower
Latency
Less prone to physical failures
Faster RW speeds
Silent operation
Which Dell Diag tool can be used as a troubleshooting tool when the system fails to boot into the
OS correct answers ePSA
Why sometimes the values in BIOS cannot be saved and shows as manufacturing mode correct
answers Jumper is at SERVICE_MODE
When would you run the RMA Shim tool on a Chromebook correct answers System board
replacement
To preserve BIOS settings before recovering it, user need to correct answers Reset NVRAM to
Disabled
What is correct about Intel Optane Memory correct answers System acceleration solution
Pairs memory and storage
Which key is used to access the one time boot menu while restarting the computer correct
answers F12
FastBoot is the Pre-Boot environment of Android that starts before Android correct answers True
Which of the following statements are true about the new PSU BIST correct answers To restart
the PSU BIST
Ensure to disconnect AC power
To start the PSU BIST
Select steps involved in unpackaging parts correct answers Select All
Which of the following is the correct way to trigger BIOS Recovery 2 correct answers
CTRL+Esc
What is Thermal Grease correct answers between processor & heatsink
Which is the notebook computer category that is designed to be suitable for small orgs with little
or no IT staff correct answers Vostro
, Dell desktop portfolios include Optiplex, Inspiron, Vostro, Precision, XPS, AIO correct answers
True
PC Doctor USB solution offers correct answers DOS Test
Individual Diag
Windows Test
After system board replacement, a field tech can input the service tag value only once correct
answers true
If the system is not booting into the OS, how can you check if the HD is detected correct answers
Bios
What is the status of the power LED when a system board failure has occurred correct answers
blinking (2,6)
You are fixing a computer running Windows 8.1 and its not booting. which of the bios settings
will you change correct answers Change boot mode to UEFI
Enable Legacy Option ROMS
Enable Secure Boot
To Prevent CPU pings from being bent or any damage to the system board which has to be
returned to dell, techs must ensure that correct answers ZIF Socket cover is placed back
ESD bag is used
The BIOS Recovery 2 does not support recovery from correct answers Encrypted HD
HD with password set
How should technicians handle the PCBs while dismantling or repackaging them correct answers
From the edges/sides
When do you select the BT Disabled setting in SMMM correct answers If BT disabled label is
present
when to use RTC Reset correct answers No POST/No Boot
What does Factory Data Reset do on a Dell Venue Tablet correct answers Will erase all personal
data and downloaded applications of the tablet
how to initiate RTC reset correct answers Connect system to AC Power
Keep system in power off state
Press & hold power for 25 sec
Release power
Dell notebook portfolios include inspiron, latitude, vostro, xps, precision correct answers True
Solutions.
What are the advantages of SSD when compared to traditional HDD correct answers Lower
Latency
Less prone to physical failures
Faster RW speeds
Silent operation
Which Dell Diag tool can be used as a troubleshooting tool when the system fails to boot into the
OS correct answers ePSA
Why sometimes the values in BIOS cannot be saved and shows as manufacturing mode correct
answers Jumper is at SERVICE_MODE
When would you run the RMA Shim tool on a Chromebook correct answers System board
replacement
To preserve BIOS settings before recovering it, user need to correct answers Reset NVRAM to
Disabled
What is correct about Intel Optane Memory correct answers System acceleration solution
Pairs memory and storage
Which key is used to access the one time boot menu while restarting the computer correct
answers F12
FastBoot is the Pre-Boot environment of Android that starts before Android correct answers True
Which of the following statements are true about the new PSU BIST correct answers To restart
the PSU BIST
Ensure to disconnect AC power
To start the PSU BIST
Select steps involved in unpackaging parts correct answers Select All
Which of the following is the correct way to trigger BIOS Recovery 2 correct answers
CTRL+Esc
What is Thermal Grease correct answers between processor & heatsink
Which is the notebook computer category that is designed to be suitable for small orgs with little
or no IT staff correct answers Vostro
, Dell desktop portfolios include Optiplex, Inspiron, Vostro, Precision, XPS, AIO correct answers
True
PC Doctor USB solution offers correct answers DOS Test
Individual Diag
Windows Test
After system board replacement, a field tech can input the service tag value only once correct
answers true
If the system is not booting into the OS, how can you check if the HD is detected correct answers
Bios
What is the status of the power LED when a system board failure has occurred correct answers
blinking (2,6)
You are fixing a computer running Windows 8.1 and its not booting. which of the bios settings
will you change correct answers Change boot mode to UEFI
Enable Legacy Option ROMS
Enable Secure Boot
To Prevent CPU pings from being bent or any damage to the system board which has to be
returned to dell, techs must ensure that correct answers ZIF Socket cover is placed back
ESD bag is used
The BIOS Recovery 2 does not support recovery from correct answers Encrypted HD
HD with password set
How should technicians handle the PCBs while dismantling or repackaging them correct answers
From the edges/sides
When do you select the BT Disabled setting in SMMM correct answers If BT disabled label is
present
when to use RTC Reset correct answers No POST/No Boot
What does Factory Data Reset do on a Dell Venue Tablet correct answers Will erase all personal
data and downloaded applications of the tablet
how to initiate RTC reset correct answers Connect system to AC Power
Keep system in power off state
Press & hold power for 25 sec
Release power
Dell notebook portfolios include inspiron, latitude, vostro, xps, precision correct answers True
