PA Appraisal License 16-20 Auto
Physical Damage Questions & Answers
2024/2025
, PA Appraisal License 16-20 Auto
Physical Damage Questions & Answers
2024/2025
A car has adjustable door hinges. There is a significant gap at the top of the front top
and the bottom as well between the front fender and the windshield support column of
the door. Technician A says the gap can be adjusted by repositioning the hinges.
Technician B says the gap can be adjusted by shimming the hinges. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technicians are correct - Answer ✓✓Technician A only
A car has had the front sheet metal replaced. The fender-to-door gap is wider on the
passenger side than on the driver side and the hood appears out of alignment.
Technician A says that only the hood latch is misaligned. Technician B says the front
structure of the vehicle is not dimensionally correct. Who is right?
Select the Correct Answer
Technician B only
Technician A only
Both technicians are correct
Neither technician is correct - Answer ✓✓Technician B only
A collision damaged vehicle is discovered to be down (low) in height at opposite ends of
the center section. Technician A says the center section has a twist condition.
Technician B says the vehicle has a diamond condition. Who is right?
Answer Choices:
Select the Correct Answer
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - Answer ✓✓Technician A only is correct.
Explanation:
,Technician A is right. The height effect at opposite ends is a twist condition. Diamond
affects the length of the vehicle.
A front-wheel drive vehicle was damaged in a collision, the right front wheel taking most
of the impact. The estimate lists the replacement of the tire, wheel, steering knuckle and
sub-frame. Technician A says the outer CV-joint should not be replaced because the
boot is not ripped. Technician B says the condition of the boot is not an indication of
damage to the CV-joint. Who is right?
Answer Choices:
Select the Correct Answer
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - Answer ✓✓Technician B only is correct.
Explanation:
While a torn boot (known as a "bellows boot") would indicate possible damage due to
lack of lubrication of a CV-joint, it does not necessarily mean the joint is damaged by
way of impact. The rubber boot covers the joints to avoid the entrance of dust and dirt
that may damage the joints. The criteria for replacing a CV-joint would include obvious
physical damage, such as broken parts, and the introduction of foreign matter into the
joint itself or the splines.
A structural rail is being cut for sectioning. Technician A says to use a cutting torch to
make the final cut line. Technician B says to use a cut-off wheel or saw to make the final
cut. Who is right?
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - Answer ✓✓Technician B only
A technician has determined that he will have to order a door skin for an auto that he is
currently repairing. Which of the following items will be included with the door skin when
it arrives?
Answer Choices:
Select the Correct Answer
Adhesives
Door handles
Nothing else will be included
, Power window supports - Answer ✓✓Nothing else will be included is correct.
Explanation:
The order for the door skin will include only the door skin. Any other items needed, such
as adhesives or door handles, are additional items that must be ordered separately.
A windshield is being replaced in a vehicle using the partial cutout method. Technician
A says to remove all of the old urethane except the pinchweld primer. Technician B
says the original urethane should remain in place and be used as a base for the new
urethane installation. Who is correct?
Answer Choices:
Select the Correct Answer
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - Answer ✓✓Technician B only.
Explanation:
Technician B is correct. When the partial cutout method is used, the original urethane
remains in place as a base for the new urethane installation.
After a rear end collision, a narrow gap between the quarter panel and the door may
indicate:
Answer Choices:
Select the Correct Answer
The radiator is cracked.
The hood may be buckled.
The quarter panel and the floor may be damaged.
The trunk lid may be damaged. - Answer ✓✓The quarter panel and the floor may be
damaged. is correct.
Explanation:
This may indicate that the quarter panel and the floor are damaged.
After a repair to the front end of a unibody vehicle, in which structural work was
performed and a sway condition was corrected, the sheet metal is being fitted to the car.
After installing the fenders and hood, a problem arises in the shape and size of the gaps
Physical Damage Questions & Answers
2024/2025
, PA Appraisal License 16-20 Auto
Physical Damage Questions & Answers
2024/2025
A car has adjustable door hinges. There is a significant gap at the top of the front top
and the bottom as well between the front fender and the windshield support column of
the door. Technician A says the gap can be adjusted by repositioning the hinges.
Technician B says the gap can be adjusted by shimming the hinges. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technicians are correct - Answer ✓✓Technician A only
A car has had the front sheet metal replaced. The fender-to-door gap is wider on the
passenger side than on the driver side and the hood appears out of alignment.
Technician A says that only the hood latch is misaligned. Technician B says the front
structure of the vehicle is not dimensionally correct. Who is right?
Select the Correct Answer
Technician B only
Technician A only
Both technicians are correct
Neither technician is correct - Answer ✓✓Technician B only
A collision damaged vehicle is discovered to be down (low) in height at opposite ends of
the center section. Technician A says the center section has a twist condition.
Technician B says the vehicle has a diamond condition. Who is right?
Answer Choices:
Select the Correct Answer
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - Answer ✓✓Technician A only is correct.
Explanation:
,Technician A is right. The height effect at opposite ends is a twist condition. Diamond
affects the length of the vehicle.
A front-wheel drive vehicle was damaged in a collision, the right front wheel taking most
of the impact. The estimate lists the replacement of the tire, wheel, steering knuckle and
sub-frame. Technician A says the outer CV-joint should not be replaced because the
boot is not ripped. Technician B says the condition of the boot is not an indication of
damage to the CV-joint. Who is right?
Answer Choices:
Select the Correct Answer
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - Answer ✓✓Technician B only is correct.
Explanation:
While a torn boot (known as a "bellows boot") would indicate possible damage due to
lack of lubrication of a CV-joint, it does not necessarily mean the joint is damaged by
way of impact. The rubber boot covers the joints to avoid the entrance of dust and dirt
that may damage the joints. The criteria for replacing a CV-joint would include obvious
physical damage, such as broken parts, and the introduction of foreign matter into the
joint itself or the splines.
A structural rail is being cut for sectioning. Technician A says to use a cutting torch to
make the final cut line. Technician B says to use a cut-off wheel or saw to make the final
cut. Who is right?
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - Answer ✓✓Technician B only
A technician has determined that he will have to order a door skin for an auto that he is
currently repairing. Which of the following items will be included with the door skin when
it arrives?
Answer Choices:
Select the Correct Answer
Adhesives
Door handles
Nothing else will be included
, Power window supports - Answer ✓✓Nothing else will be included is correct.
Explanation:
The order for the door skin will include only the door skin. Any other items needed, such
as adhesives or door handles, are additional items that must be ordered separately.
A windshield is being replaced in a vehicle using the partial cutout method. Technician
A says to remove all of the old urethane except the pinchweld primer. Technician B
says the original urethane should remain in place and be used as a base for the new
urethane installation. Who is correct?
Answer Choices:
Select the Correct Answer
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - Answer ✓✓Technician B only.
Explanation:
Technician B is correct. When the partial cutout method is used, the original urethane
remains in place as a base for the new urethane installation.
After a rear end collision, a narrow gap between the quarter panel and the door may
indicate:
Answer Choices:
Select the Correct Answer
The radiator is cracked.
The hood may be buckled.
The quarter panel and the floor may be damaged.
The trunk lid may be damaged. - Answer ✓✓The quarter panel and the floor may be
damaged. is correct.
Explanation:
This may indicate that the quarter panel and the floor are damaged.
After a repair to the front end of a unibody vehicle, in which structural work was
performed and a sway condition was corrected, the sheet metal is being fitted to the car.
After installing the fenders and hood, a problem arises in the shape and size of the gaps
