QUESTIONS AND ANSWERS WITH
SOLUTIONS 2024
For purposes of collections control, how often should the medical assistant verify the patient's
demographic data?
A. When the patient changes insurance carriers
B. When the patient's account is delinquent
C. Once a year
D. When the patient's account statement is
returned as undeliverable
E. On each visit - ANSWER e
Which of the following describes a surgical procedure that connects the common bile duct with the
middle portion of the small intestines?
A. Choledochoenterostomy
B. Choledochostomy
C. Choledocholithotomy
D. Choledochoduodenostomy
E. Choledochojejunostomy - ANSWER e
,Which of the following is the most important reason a written consent is required prior to using e-mail to
communicate with a patient?
A. If the patient is not expecting e -mail from the office, the message may be directed to a SPAM folder.
B. The office must be sure to have a current e -mail address.
C. E-mail is not considered a secure form of communication.
D. The patient may not have a computer.
E. So the office can receive confirmation of receipt of the e-mail. - ANSWER c
Which of the following is an antihistamine used in the treatment of allergic reactions?
A. Trimethoprim with sulfamethoxazole (Bactrim)
B. Phenylephrine HCL -(Neosynephrine)
C. lndomethacin (lndocin)
D. Diphenhydramine (Benadryl)
E. Propranolol (lnderal) - ANSWER d
Which of the following would describe the correct term when an insurance claim is submitted with an
invalid procedure code?
A. Paid
,B. Appealed
C. Rejected
D. Denied
E. Suspended - ANSWER c
Which of the following would be appropriate to include in a patient information brochure?
A. Payment and billing information
B. Diseases and diagnostic codes common to the practice
C. Statistics on the success of the practice
D. Employees• names and telephone numbers
E. Physician's fees for various procedures - ANSWER a
When filing an insurance claim for an appendectomy, which of the following is the most appropriate
reference source for locating the surgical code?
A. International Classification of Diseases, Clinical Modification (ICD-CM)
B. Current Procedural Terminology (CPT)
C. Health Care Financing Administration Common Procedural Coding System (HCPCS)
D. Relative Value Scale (RVS)
E. Resource-Based Relative Value Scale (RBRVS) - ANSWER b
, Which of the following best describes a condition resulting in a sudden discharge of electrical activity in
the brain that results in seizures?
A. Herpes zoster
B. Alzheimer's disease
C. Parkinson's disease
D. Epilepsy
E. Bell's palsy - ANSWER d
Which of the following is a suture material that is absorbable?
A. Dacron
B. Catgut
C. Nylon
D. Silk - ANSWER b
Which of the following describes a state statute that sets the requirements for licensure of physicians?
A. Medical Practice Act
B. Health Insurance Portability and Accountability Act {HIPAA)
C. Statute of Frauds
D. National Health Planning & Resource Development Act
E. Patients' Bill of Rights - ANSWER a