NUR3066C Exam 1 Questions and Answers

What is communication? ~ behavior, conscious and unconscious, verbal and nonverbal What is nonverbal communication? ~ A way of communicating that may be reflective of true feelings; less under conscious control What are the 5 types of nonverbal communication? ~ vocal cues, action cues, object cutes, personal space and touch Examples of vocal cues ~ pitch, tone, quality of voice--moaning, crying and groaning Examples of action cues ~ posture, facial expression, and gestures Examples of object cues ~ clothing, jewlery, and hairstyles What internal factors influence communication? ~ liking others, empathy, ability to listen, self-awareness (setting aside your biases) External factors influencing communication: ~ dress, privacy, attentiveness, physical environment (if room is comfortable, has equal status seating, low noise/distraction) What does SOLER stand for? ~ S=sit squarely facing