INTRODUCTION TO OPERATIONS
MANAGEMENT ACCURATE QUESTIONS
AND ANSWERS WITH SOLUTIONS 2024
What are the three major functional areas or basic functions of a business? - ANSWER marketing,
finance, and operations
What is operations management? - ANSWER management of systems and processes that create goods
or services
What is a process? - ANSWER one or more actions that transform various inputs into desired outputs
What is a system? - ANSWER set of inter-related parts that must work together to be successful
What is a transformation process? - ANSWER process that converts inputs into outputs
What does the term value added mean? - ANSWER its the difference between inputs and outputs of a
process
What is a supply chain? - ANSWER the sequence of activities and enterprises involved in producing or
delivering a service
What are the two key areas of decision making for an operations manager? - ANSWER system design,
system operations
Of the two areas of decision making, which is strategic, and which is tactical? - ANSWER system design is
strategic, and systems operations are tactical
How did the nature of operations and their management change in the industrial revolution? - ANSWER
movement from craft production by artisans to machine production in factories
MANAGEMENT ACCURATE QUESTIONS
AND ANSWERS WITH SOLUTIONS 2024
What are the three major functional areas or basic functions of a business? - ANSWER marketing,
finance, and operations
What is operations management? - ANSWER management of systems and processes that create goods
or services
What is a process? - ANSWER one or more actions that transform various inputs into desired outputs
What is a system? - ANSWER set of inter-related parts that must work together to be successful
What is a transformation process? - ANSWER process that converts inputs into outputs
What does the term value added mean? - ANSWER its the difference between inputs and outputs of a
process
What is a supply chain? - ANSWER the sequence of activities and enterprises involved in producing or
delivering a service
What are the two key areas of decision making for an operations manager? - ANSWER system design,
system operations
Of the two areas of decision making, which is strategic, and which is tactical? - ANSWER system design is
strategic, and systems operations are tactical
How did the nature of operations and their management change in the industrial revolution? - ANSWER
movement from craft production by artisans to machine production in factories
