NURS 272 Group Communication Review Questions and Correct Answers
Group A gathering of 2 or more individuals for the purpose of pursuing common goals and/or interests Group dynamics The communication processes and behaviors occurring during the life of the group 1. Governance 2. Empowerment 3. Support 4. Task completion 5. Camaraderie (fun, relaxation) 6. Information/education 7. Establishing social norms What are the reasons why we have groups? 1. Orientation phase 2. Working phase 3. Termination phase What are the 2 stages of group development? Forming Initial phase. High anxiety. Introductions occur. Members need acceptance, commitment, and trust. Leader facilitates at this stage by giving purpose, identifying member expectations, assist group in making contact. Storming Members cope with power and control. Boundaries are tested. Toughest for the leader. Uncomfortable stage. Group norm is established. The leader accepts differences and balances by focusing on behavior. Conflicts are the highest. Leader supports conflict resolution-identifies it as a time for growth. Norming Group members share responsibility with the leader. Group members are held accountable to contract and share in keeping the norm. The leader oversees and takes direct role if and when needed. Resolve differences, appreciate each other, respect for leader. Performing Most work is accomplished. Cohesiveness becomes deeper. Members expirence each other's strengths. Members are affirmed
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