CHL Certification Questions And Answers Rated A+ New Update Assured Satisfaction

Auto Cratic - A type of leader who prefers to make decisions and resolve problems without input from affected staff members bench Mark - A standard used to compare and improve a departments own products or services by measuring them against specific standards Bottleneck - Problem that arises when a work piles up faster than it could be handled Bureaucratic - Leaders who practice this type of leadreship place emphasis on the enforcement of policies, procedures, and rules Capital Bidget - Plan for new and replacement equipment Capital Budget - This budget is used to plan for the purchase of expensive items, for example, sterilizer or automated wahser Capital Expenditure - The cost to acquire or make improvements to a long temr asset such as building, property, or equipment CCU - Nursing unit reserved for patients with intensive nursing needs that requires skilled nursing or constant care and supoervision Chief Nursing Officer (CNO) - Supervises registered nurses and LNA's CMS (Centers for Medicare and Medicaid Services) - Federal Agency within the U.S Department of health and human services responsible for medicare, medicaid, states children's health insurance program, and the health insurance portability and privacy actCost Containment - The process of controlling inefficiencies in consumption, allocation or production of services that contribute to higher than necessary costs is called Culture - The beliefs, values, and norms shared by the department personnel that are considered valid and are passed on to new employees in the department (pge 12) DashBoard - A collection of statistical data about a central service department's key performance indicators that indicates the extent to which goals are being attained Delegation - The process of assigning authority to subordinates to do work that a manager at a higher organizational level would otherwise do Emergency Medical Treatment & Labor Act (EMTALA) - A federal act that requires hospitals to provide emergency treatment to all individuals regardless of their insurance status or ability to pay