Exam Review)NCCT Exam Review: Questions & Answers: Updated

Which of the following requires the medical office to develop an exposure control plan? (Ans- OSHA A patient who is insured by an HMO calls the office stating he received a bill of $185. His deductible has already been met and he made the copayment of $10 at the time of service. The HMO paid 80% of the charges. Which of the following parties is responsible for the remaining balance? (Ans- the patient Failure to act as the law obligates you to act, within the expected standard of care, is known as (Ans- breach of duty A patient presents to the clinic reception area with a fever and a harsh cough. Which of the following actions should the medical assistant take? (Select the two (2) correct answers.) (Ans- ask the patient to wear a mask, assist the patient to an exam room for screening While performing an ECG on a patient, electrodes keep falling off. Which of the following should the medical assistant do? (Select the two (2) correct answers). (Ans- Place tape over the wires of the electrodes., Clean the skin with 70% isopropyl alcohol. The procedural steps in the correct order for filing patients' medical records. (Ans- index, code, sort, file The patient is performing a cardiac stress test. Which of the following is the proper placement for lead V2? (Ans- fourth intercostal area to the left of the sternum Which of the following statements support the purpose of taking extra care in using appropriate grammar in written medical office communication? (Select the three (3) correct answers.) (Ans- It is a reflection on the physician and medical practice. , It makes a positive impression on others. , It demonstrates professionalism and competence.