INTEGRATED OPERATIONS MANAGEMENT FINAL
EXAM
Terms in this set (75)
According to Philip B. C. Zero defects
Crosby's Absolutes of
Quality Management, the
only performance standard
is _____, which represents the
philosophy of preventing
faults in goods and services
rather than finding them
after the fact and fixing
them.
a. Six Sigma
b. the GAP model
c. Zero Defects
d. a kaizen event
is the development of a long-term output and resource
plan in aggregate units of measure. Aggregate plans
Aggregate Planning
define output levels over a planning horizon of one to
two years, usually in monthly or quarterly time buckets.
_____ are costs expended on B. Appraisal Costs
ascertaining quality levels
through measurement and
analysis of data to detect
and correct problems.
a. Prevention costs
b. Appraisal costs
c. Internal failure costs
d. External failure costs
,_____ are crucial for good D. Demand management strategies
aggregate planning and
capacity utilization.
a. Chase resource strategies
b. Chase demand strategies
c. Level production
strategies
d. Demand management
strategies
Capacity required = Setup time + (Processing time *
Capacity Requirements
Order size)
is the process of translating aggregate plans into short-
Disaggregation term operational plans that provide the basis for weekly
and daily schedules and detailed resource requirements.
Efficient manufacturing C. Create a clean and well-organized work environment
plants use the 5S principles
to:
a) minimize the use of the
single-piece flow strategy
b) share information with
suppliers and customers
c) create a clean and well-
organized work
environment
d) reduce worker ownership
of production equipment
Ending Inventory = Beginning Inventory + Production -
Ending Inventory Formula
Demand
, External failure costs can B. incurred after poor-quality goods or services reach
be defined as costs: the customer.
a. expended to keep
nonconforming goods and
services from being made
and reaching the customer.
b. incurred after poor-
quality goods or services
reach the customer.
c. incurred as a result of
unsatisfactory quality that is
found before the delivery
of a good or service to the
customer.
d. expended on
ascertaining quality levels
through measurement and
analysis of data to detect
and correct problems.
EXAM
Terms in this set (75)
According to Philip B. C. Zero defects
Crosby's Absolutes of
Quality Management, the
only performance standard
is _____, which represents the
philosophy of preventing
faults in goods and services
rather than finding them
after the fact and fixing
them.
a. Six Sigma
b. the GAP model
c. Zero Defects
d. a kaizen event
is the development of a long-term output and resource
plan in aggregate units of measure. Aggregate plans
Aggregate Planning
define output levels over a planning horizon of one to
two years, usually in monthly or quarterly time buckets.
_____ are costs expended on B. Appraisal Costs
ascertaining quality levels
through measurement and
analysis of data to detect
and correct problems.
a. Prevention costs
b. Appraisal costs
c. Internal failure costs
d. External failure costs
,_____ are crucial for good D. Demand management strategies
aggregate planning and
capacity utilization.
a. Chase resource strategies
b. Chase demand strategies
c. Level production
strategies
d. Demand management
strategies
Capacity required = Setup time + (Processing time *
Capacity Requirements
Order size)
is the process of translating aggregate plans into short-
Disaggregation term operational plans that provide the basis for weekly
and daily schedules and detailed resource requirements.
Efficient manufacturing C. Create a clean and well-organized work environment
plants use the 5S principles
to:
a) minimize the use of the
single-piece flow strategy
b) share information with
suppliers and customers
c) create a clean and well-
organized work
environment
d) reduce worker ownership
of production equipment
Ending Inventory = Beginning Inventory + Production -
Ending Inventory Formula
Demand
, External failure costs can B. incurred after poor-quality goods or services reach
be defined as costs: the customer.
a. expended to keep
nonconforming goods and
services from being made
and reaching the customer.
b. incurred after poor-
quality goods or services
reach the customer.
c. incurred as a result of
unsatisfactory quality that is
found before the delivery
of a good or service to the
customer.
d. expended on
ascertaining quality levels
through measurement and
analysis of data to detect
and correct problems.
