IAHSS Chapter questions Latest Version 2024

"Perception is reality"--Which of the following is important for the security professional to remember regarding this statement? a. all interactions are subject to personal interpretation b. positive nonverbal and paraverbals will influence the "perception" of customers c. a customer's prior history of interaction may impact their initial impression of security in either an adverse or positive way d. All of the above - ANSWER-All of the above A good report writer has a balanced blend of which of these? a. awareness, skills, know-how b. opinions, skills, knowledge c. outlook, skills knowledge d. attitude, skills, and knowledge - ANSWER-Attitude, Skills, and Knowledge A security officer can play a key role in risk management by doing what? a. telling nurses and other employees about stories in the news of shootings and other risks to health care facilities to increase their awareness b. arresting or detaining any suspicious persons who may be planning a robbery or assault c. checking patient's medical records to ensure that nurses have correctly documented when restraints are used d. identifying possible threats, vulnerabilities, and opportunities to recommend countermeasures which may lower the overall risk to your organization - ANSWER-identifying possible threats, vulnerabilities, and opportunities to recommend countermeasures which may lower the overall risk to your organization A security officer should carry a notebook for all of the following reasons except which one? a. to write down all the facts for an incident report b. to keep a list of emergency telephone numbers c. to note safety hazards d. to keep track of food orders - ANSWER-To keep track of food orders A warrant is issued by whom? a. a law enforcement officer b. a judicial officer c. a prosecutor d. a defense attorney - ANSWER-A Judicaial Officer Access to patient information is limited to those who "need to know" by which of the following? a. Federal Bureau of Investigation (FBI) b. Occupational Safety and Health Administration (OSHA) c. Health Insurance Portability and Accountability Act (HIPAA) d. Centers for Medicare and medicaid (CMS) - ANSWER-Health Insurance Portability and Accountability Act (HIPAA) All investigations seek answers to how many fundamental questions? a. eight b. three c. six d. four - ANSWER-Six Define ADA a. Americans with discounts act b. Americans with disabilities act c. Americans without discounts d. Americans with Disabilities action - ANSWER-Americans With Disabiliteis Act During a contact, what is the general recommended distance between you and the individual? a. 2 to 4 feet b. 4 to 6 feet c. 6 to 10 feet d. 10 feet or more - ANSWER-4 to 6 feet