FICEP V2 TEST SOLVED #13
Financial Well-Being - correct answer Tied to behaviors and attitudes, influenced by environment and experiences
Poor Financial Habits - correct answer Spending too much, saving too little, carrying too
much debt, caring too little about financial future, reliance on others
Spending Cycles - correct answer 4 primary cycles, counselors aim for Earn/Save/Spend cycle
Behavioral Influences - correct answer Learned patterns, parents, society, creditors, lenders
Maslow's Hierarchy of Needs - correct answer Understanding the needs members are attempting to meet with their financial actions
Left Hemisphere - correct answer Conscious Mind, orderly and systematic processing
Right Hemisphere - correct answer Unconscious Mind, background processes like breathing
Communication Styles - correct answer Hard or Soft Approach
Generations - correct answer Different generations and their characteristics
Johari Window - correct answer Describes the relationship a member has with themselves and others
Blind Zone - correct answer Area of information known by the counselor but unknown to
the member
ROI - correct answer Measure of return on investment
Reduced charge-offs - correct answer Decreased amount of uncollectible debt
Delinquencies - correct answer Late or overdue payments
Goal of Counseling - correct answer Help members with spending, bill paying, saving, and debt reduction
Improving credit - correct answer Understanding how to use credit wisely in the future
Remedial Counseling - correct answer Used during financial emergencies
Preventive Counseling - correct answer Preparing members for large purchases
Financial Well-Being - correct answer Tied to behaviors and attitudes, influenced by environment and experiences
Poor Financial Habits - correct answer Spending too much, saving too little, carrying too
much debt, caring too little about financial future, reliance on others
Spending Cycles - correct answer 4 primary cycles, counselors aim for Earn/Save/Spend cycle
Behavioral Influences - correct answer Learned patterns, parents, society, creditors, lenders
Maslow's Hierarchy of Needs - correct answer Understanding the needs members are attempting to meet with their financial actions
Left Hemisphere - correct answer Conscious Mind, orderly and systematic processing
Right Hemisphere - correct answer Unconscious Mind, background processes like breathing
Communication Styles - correct answer Hard or Soft Approach
Generations - correct answer Different generations and their characteristics
Johari Window - correct answer Describes the relationship a member has with themselves and others
Blind Zone - correct answer Area of information known by the counselor but unknown to
the member
ROI - correct answer Measure of return on investment
Reduced charge-offs - correct answer Decreased amount of uncollectible debt
Delinquencies - correct answer Late or overdue payments
Goal of Counseling - correct answer Help members with spending, bill paying, saving, and debt reduction
Improving credit - correct answer Understanding how to use credit wisely in the future
Remedial Counseling - correct answer Used during financial emergencies
Preventive Counseling - correct answer Preparing members for large purchases
