SFDC Sales Cloud Certification – NaBil (The Best Updated Correct Questions and Answers A+ Graded 100% Excel)
SFDC Sales Cloud Certification – NaBil (The Best Updated Correct Questions and Answers A+ Graded 100% Excel) 1. Universal Containers is experiencing a drop in profitability due to excessive sales discounting. What can UC do to monitor and control discounting? (Choose 2 answers) a. Publish an approval matrix doc. to a centralized repository b. Limit the # of products that can be added to an opp. c. Ensure that sales management has approval authority on requested discounts d. Evaluate the difference between listed price and discounted price on opps. - CORRECT ANSWER-c. Ensure that sales management has approval authority on requested discounts d. Evaluate the difference between listed price and discounted price on opps. 2. Due to recent organizational changes, Universal Containers is considering territory management in its existing SF Implementation. Which area of the application should be evaluated before enabling territory management? (Choose 2 answers) a. Whether multi-currency is enabled b. The sharing model for quotes and orders c. Whether customizable forecasting is enabled d. The sharing model for accounts and opps - CORRECT ANSWER-c. Whether customizable forecasting is enabled d. The sharing model for accounts and opps 3. UC is in the planning stages of deploying SF within its sales org. The project manager has asked for a breakdown of the expected deliverables that will need sign-off at each stage of the project. Match the deliverable on the left with the appropriate project phase on the right. Deliverable: Requirements Matrix Functional Spec Project Plan UAT Scripts Configuration Phase: Verify Build Design Analyze Plan - CORRECT ANSWER-Requirements Matrix - Design Functional Specification - Analyze Project Plan - Plan User Acceptance Testing Scripts - Verify Application Configuration - Build 4. UC will be using multiple environments to manage the development, testing, and deployment of new functionality to sales users. Which deployment tool can be used to migrate metadata across SF environments? (Choose 2 answers) a. Change Sets b. F Excel Connector c. Apex Data Loader d. F IDE - CORRECT ANSWER-a. Change Sets d. F IDE 5. UC is implementing the Sales Cloud to improve the Sales Team's ability to close deals. The org, is global, sells products in different currencies, and has different complex business processes within each business region. Which training approach should be recommended to optimize deployment success and promote user adoption? a. Standardized course content delivered globally via Train the Trainer b. Instruction-led classroom training customized for each region c. Online, self-paced training for application end users d. Standardized virtual training classes delivered by UC. - CORRECT ANSWER-b. Instruction-led classroom training customized for each region 6. UC is deploying the Sales Cloud to 500 sales users. The implementation team is planning an end user support plan for the first week of the implementation. Which item should be included in the plan? (Choose 2 answers) a. Communication to customers about potential issues b. 24-7 support from the IT team c. Meeting schedule to review open issues and escalations d. Process for users to report issues - CORRECT ANSWER-c. Meeting schedule to review open issues and escalations d. Process for users to report issues 7. A consultant is working on a Sales Cloud Implementation and the client indicates that the implementation will only be successful if every sales user logs into SF 3 times a day. How should the consultant proceed? a. Finalize the requirements for a login report b. Import an adoption dashboard from the AppExchange c. Create a report to document the number of logins per sales user d. Engage in a conversation about the underlying objective - CORRECT ANSWER-d. Engage in a conversation about the underlying objective 8. UC is launching a new product and has planned a number of marketing activities to support the launch, including press releases, emails, webinars, trade shows, and customer conferences. Which solution should a consultant recommend to meet these requirements? a. Create a campaign for each activity and mark each campaign as inactive as the events are completed. b. Create multiple campaigns, add members, update the member status, and associate with a parent campaign c. Create an event for each activity against the lead records and update the status to Complete d. Create a single campaign and add an event on the campaign for each activity - CORRECT ANSWER-b. Create multiple campaigns, add members, update the member status, and associate with a parent campaign 9. UC requires an opportunity record type be created upon lead conversion. How can this requirement be met? a. Create validation rules on the opp. record b. Override the convert button to use custom lead logic c. Create validation rules on the account record d. Make opp. stage a required field" " - CORRECT ANSWER-b. Override the convert button to use custom lead logic" 10. UC has identified two distinct selling methodologies that its different sales teams must follow to close business after qualifying a prospect. Which solution will meet this requirement? (Choose 2) a. Define sales stages for each methodology b. Create lead record types for each methodology c. Create opp. record types for each methodology d. Define a campaign code for each methodology - CORRECT ANSWER-a. Define sales stages for each methodology c. Create opp. record types for each methodology 11. UC is integrating SF with its accounting system. The accounting system has a one-to-many relationship of addresses to accounts. The IT Dept. needs to integrate all of the accounting system addresses with SF. Current analysis indicates that, on average, each account has five addresses. Which solution should a consultant recommend? a. Build a custom object related to accounts to hold the addresses b. Use the two standard address fields on the account object c. Create five sets of address fields on the account object d. Create a text field to populate with the account address data - CORRECT ANSWER-a. Build a custom object related to accounts to hold the addresses 12. UC has two different groups who use accounts. The sales group needs to populate 15 fields and use the fields on the account record. The support group does NOT need to save the 15 fields
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