PMP TEST QUESTIONS with complete solutions 2024

You are a project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Project Work process. A working beta of the game is supposed to be available in the next two weeks to demo at an investor's conference. However, it is behind schedule due to problems that occurred when adding bonus content. Which option is the BEST course of action? - ANSWER-Issue a change request to minimize the scope for the release Which statement represents the PRIMARY focus of the change management plan? - ANSWER-How product baselines will be controlled You want to ensure you are using an accurate method of estimating the duration of the activities contained in your WBS. You also need to be able to identify the level of uncertainty involved With the estimates. Which method will BEST achieve this? - ANSWER-Three-point estimate You must provide management with a project schedule that displays the project as a summary of the work packages only. The schedule also needs to display the progress for each work package. Which is the BEST method to use to provide this information? - ANSWER-Bar chart You are managing a mission-critical project for your organization. A seller has been sourced to provide a high load winch system. You will be leasing a winch that is rated at 1,000 pounds. You are reviewing the invoices after the seller contacted you about a missing check. The seller was quite unhappy with the mistake Which item can be used to help identify the mistake? - ANSWER-Accounts payable system Which of the following is a characteristic of the WBS? - ANSWER-Defines and organizes the total scope of the project You are the project manager for a chemical manufacturing organization. You are in the process of initiating a project designed to create a new line of environmentally friendly fertilizers. You are currently working at identifying key project deliverables based on business needs. What is the BEST source of this information? - ANSWER-Project statement of work Calvin, the project manager, has scheduled a meeting for his team to discuss problems that have developed over the course of the project. Lou, a team member responsible for assisting with updating the project schedule, expresses his concern about the time constraints over the next month. He is concerned there will not be enough time to attend the upcoming training seminar on how to use a new software program that is designed to help him with his tasks for maintaining the project schedule. Lou maintains that it is of the utmost importance to be able to attend the training. Jane, who is part of the project management team, needs Lou to be available to work on some key tasks. Jane reminds Lou and Calvin that the training seminar is important, but it will be presented three months from today's date and Lou can attend it when there is more flexibility in the project schedule. Calvin responds by agreeing that the training - ANSWER-Calvin was accommodating You are the sole project manager for a small company, which means that you often manage several projects simultaneously. One of the projects that you are managing is nearing completion. After meeting with the customer and project sponsor to attain formal acceptance of the project deliverables, you can officially begin to close the project. You have completed several processes required for closing the project, including gathering lessons learned, updating and filing project documents, and releasing several staff members who will be assigned to tasks on other projects. Now that the company has received formal signoff and payment for the successful project, which of the following would be the most appropriate NEXT step to take as the project manager? - ANSWER-Ensure that project expense accounts are closed at the end of the project. You are currently managing a project relating to infrastructure renovations for a large IT organization. Several activities for the project are classified as critical, as they can directly impact internal operations and overall departmental productivity. Which of the following would result in a change request? - ANSWER-A short delay of a critical path activity You are the project manager for a project and you are currently managing your project team. You need to understand the role of the project as it relates to the organization and its industry, and takes internal and external environmental factors into account. What type of interpersonal skill is required to achieve this? - ANSWER-Conceptual You are managing a project that is developing a prototype of a new Statistical sampling form of lowering spring for use on street cars. A change request was created to resolve an issue that involved the bump stop on the car. After the issue was resolved, the springs were reinstalled on the test vehicle. Which activity is likely to take place NEXT - ANSWER-Inspection You are a project manager on a building project when one of your carpenters has become injured and will be hospitalized for a couple of weeks. Another carpenter in your company is working on a different housing project that is scheduled to be completed later than this building project's finish date. However, due to their current job duties, they will not be available until next week without it affecting the housing project's schedule. There is a carpenter available from another company you have outsourced work to in the past. They meet all the qualifications necessary to replace the injured worker, but they work at a significantly higher rate of pay. You need to replace the injured carpenter by tomorrow. Which step should you perform FIRST to address this issue? - ANSWER-Submit a change request Motivating the project team using recognition and reward systems is essential to the successful completion of a project. Which concept is part of Herzberg's Motivation-Hygiene theory? - ANSWER-Hygiene factors do not act as motivators by themselves You need to determine whether to make, buy, or lease a specialized lift that will be needed on a three-year project that you are managing. The organization does not have the skills required to make the lift. Review the Analysis Table to identify the costs associated with the alternatives. What is the BEST choice to make regarding buying or leasing the forklift? - ANSWER-Buy Lease Price of lift: $5,150 Principle and interest costs: $4,800 Yearly maintenance fees: 825 Yearly commission fee: $240 Yearly tax write-off: -830 (Buy the lift and save $205) While developing a new type of bearing that was meant to replace a recalled model, a minor quality issue was discovered. The bearings should have a diameter of 23 mm, with a +/-1 mm tolerance. A few bearings have been found to deviate from these limits. Which diagramming tool can be used to determine the work process's accuracy? - ANSWER-Control chart You are the project manager working on a project for your organization. You are currently working on the network diagram for the project. Refer to the exhibit. Which option presents the duration and the LS date for the activity presented in the diagram, assuming the first task starts on day 1? - ANSWER-Duration = 5, LS = 18 (Float = 3, ES = 15, Duration is 5) You have been named the project manager very early in the project lifecycle and have been asked to take over the creation of the project charter. Which activity would you perform? - ANSWER-Perform a ROM estimate You are creating a network diagram for the project schedule you are currently working on. You need to identify the amount of free float that is available for the activities. Refer to it. How much free float is associated with Activity B? - ANSWER-3 (A and B converge to C, Activity A takes 5 days, Activity B takes 2 days) Grace, a project manager for a multinational corporation, has chosen the people for the project team roles identified in the human resource plan for a project developing a new accounting program. The team members are geographically dispersed across multiple continents. The communications management plan identifies the technologies to be used by the team members when communicating amongst each other. Which is the GREATEST obstacle that must be overcome to build an effective team? - ANSWER-Cultural Differences You are the project manager for a large manufacturing organization. You are currently managing a project designed to create a new line of fishing boats. Several weeks into the project, you are informed that John, the head of marketing, is concerned that the new boats will not provide any sales advantage over the current offerings. What is the FIRST thing you should do? - ANSWER-Consult the stakeholder engagement plan to determine how to gain John's support for the project You have decided to sponsor an internal project for your organization whose goal is to provide greater flexibility when responding to service requests. The objective of the project is to create a new online application form that must be up and running by the end of the year. After the project charter has been created, which action should be performed next? - ANSWER-Determine roles and responsibilities of the team You have recently completed receiving formal acceptance of the deliverables from the customer. As the project manager for your company, you have another project scheduled to begin shortly, and you would like to have this project closed before the beginning of the next project. You have collected the lessons learned, and completed the final project report. Which final task still needs to be completed before you can officially close this project? - ANSWER-Archive project information Which method of communication typically incorporates web sites and elearning? - ANSWER-Pull communication You are a project manager working for the healthcare system and have been tasked with overseeing the implementation of a new computer infrastructure at the local hospital. You are engaged with the Control Scope process. Which tool or technique is being used during this process? - ANSWER-Variance analysis Which cost of quality category is related to the cost of developing a product fix for a product that the customer received? - ANSWER-External failure costs While developing a new type of bearing that was meant to replace a recalled model, a major quality problem was discovered. Only ten percent of the bearings manufactured have been within the control limits. The process activities need to be reviewed to see where the process went wrong. Which type of diagram can be created to gather this information? - ANSWER-Flow chart You are discussing the various types of project stakeholders with one of the junior project managers in your organization. You are in the process of identifying the responsibilities of the different levels of management associated with projects. Which distinguishing factors can you tell them are inherent to a portfolio manager? - ANSWER-Provides governance for a group of projects, leads the project selection process, identifies a project's return on investment It is the start of the week when a team member calls in sick. They tell you that they have been put off work for two weeks by their doctor. They were supposed to begin work on an activity on the critical path and there is no one to replace them. The delay in starting the activity will cause the project to miss its end date. What is your BEST course of action? - ANSWER-Fast track the schedule and identify any new risks You are currently involved in controlling procurements on a mission critical project for your organization. A seller has been sourced to provide a high load winch system. The winch that was to be supplied was rated at 1,000 pounds, but it is currently unavailable and was replaced with an 800-pound model. This has resulted in a conflict. Which item would you refer to, as the project manager, in order to determine the proper procedure to handle the dispute? - ANSWER-Procurement contract You are managing a project designed to create a new bearing type that will replace an older recalled type. You are currently involved in the process of reviewing the project deliverables to ensure they meet requirements. To perform this task, you are using statistical sampling. In which process are you currently involved? - ANSWER-Control Quality You are the project manager for one of the top golf equipment producers in the world, and you are currently overseeing the development of this year's club models. You are currently reviewing information to ensure that the project is on track and within schedule. Which project document would be updated as a result this? - ANSWER-Project schedule Feedback is sought out from stakeholders for evaluating their satisfaction with the project's final result. Before a final report can be created, which additional activity should be performed as part of closing the project? - ANSWER-Consult the risk report for open risks Calvin, a project manager, has scheduled a meeting for his team to discuss problems that have developed over the course of the project. Lou, a team member responsible for assisting with updating the project schedule, expresses his concern about the time constraints over the next month. He is concerned there will not be enough time to attend the upcoming training seminar on how to use a new software program. This program is designed to help him with his tasks for maintaining the project schedule. Lou maintains that it is of the utmost importance to be able to attend the training. Jane, who is part of the project management team, needs Lou to be available to work on some key tasks. Jane reminds Lou and Calvin that the training seminar will be presented three months from today's date and Lou can attend it when there is more flexibility in the project schedule. Which action should Calvin take? - ANSWER-Consider all aspects of the situation and check with key project stakeholders You are currently reviewing restrictions or limitations that are both internal and external to the project. These restrictions will affect the performance of the project or a process within the project. Which option does this BEST identify? - ANSWER-Project constraint Lewis is a project team member taking part in team building exercises with the project manager and other team members. Lewis is shy and typically keeps to himself unless prompted for his input. Lewis is struggling with the current communication activity. Lewis wishes that he could be more like Becky. Becky is very well liked and highly regarded by everyone else. While she is not part of the project management team, she is seen by others as a role model since she is able to get others to see her way on many issues. Which type of power does Becky possess? - ANSWER-Referent power You are developing the resource management plan to provide direction on how project resources are to be distributed, managed, and released. Which of the following represents a valid component of the resource management plan? - ANSWER-Recognition plan Planning has been completed on the project you are managing and all team members have been provided with their assignments. A month before working on a critical project task, one of the team members pulls you aside. They mention that while they will be working on the critical project task, their regular manager mentioned that they may be needed to work on another important task that occurs during the same period. You meet with the team member's manager and confirm the information is accurate. Which action should you take NEXT? - ANSWER-Refer to the risk register and implement the contingency plan Your project team is creating a new smartphone application. The project has a budget of $1,500 per week and has an estimated duration of seven weeks. The project is currently one week behind schedule, and $1,000 over budget. What is the planned value at the end of the sixth week? - ANSWER-$9,000 You have just gained formal approval to initiate a project designed to create a new prototype of an environmentally friendly public transportation system. You need to ensure the staKeholders have a common understanding about the key project deliverables and their roles and responsibilities. Which of the following is the BEST source of this information? - ANSWER-The project charter You are in the process of creating the scope baseline for a project you are managing. You need to include all of the following EXCEPT: - ANSWER-Scope management plan You are currently working at determining the budget that will be needed for a project you are managing. You need to identify an appropriate allowance for unplanned changes resulting from risks that may be required on the project. Which technique is MOST likely to assist you in achieving your goal? - ANSWER-Reserve analysis You have been assigned as the project manager during the initiation phase of a project that is being performed for your organization. You have been asked to define the business and compliance requirements that are to be included in the initiation documentation of the project. Which statement BEST represents the criteria that you should meet when defining requirements? - ANSWER-Requirements need to meet customer expectations The project manager for the current project has received the pressure and temperature data for a process used to create one of the deliverables. He provides them to you. He also provides you with an approach to use for checKing the quality requirements of the process and the status of the project. Before you can begin checking the quality of the process, what other piece of information do you require? - ANSWER-The data standards for the given process The project lifecycle will vary between different projects because of the deliverables and activities that occur within the different projects. However, there is a general life cycle structure that will apply to most projects. Which statement is TRUE regarding the planning of project costs? - ANSWER-Cost levels are at their highest as the work is carried out You are defining relationship types as part of creating a project schedule network diagram. Statistically, which is the MOSTcommonly used relationship type? - ANSWER-Finish to start You are in the process of integrating and consolidating the subsidiary plans and baselines created from the various planning processes. Which of the following represents an additional component of the project management plan that was not produced from a separate process? - ANSWER-Change management plan You are planning the procurement of some widgets that will be needed for a project that you are managing. You need to ensure that any contract-related risk falls on the seller. Which contract type will meet your needs? - ANSWER-A firm fixed-price contract Several stakeholders are in disagreement over the features that must be included within the new product, and what features may not be completely necessary. As the project manager for the project, you have convened a meeting to discuss some possible methods of resolving the problems. You would like the stakeholders to come up with a solution that will allow each party to come to a permanent agreement. The stakeholders come up with a solution that will involve each party giving something up. Which conflict resolution method does this BEST describe? - ANSWER-Compromising You have been assigned as the project manager for a new project. A lot of the high-level planning and requirements have been completed and this information is provided to you by the project sponsor. You coordinate initiating efforts with all key stakeholders, including the customer. Together you determine the initial project organization, the milestones required, project success criteria, and how the scope is to be controlled. Which activity should be completed FIRST before proceeding with the project? - ANSWER-Obtain project charter approval Which statement is true concerning decomposition? - ANSWER-Each deliverable may not necessarily have the same level of decomposition. You are the project manager for a company that manufacturers automatic sliding doors. There has been a growing demand for replacement drive mechanisms for models that are less than a ye ar old. You have created a chart to track the amount of warranty replacements for each month over the last two years. Which document has been prepared in this example? - ANSWER-A run chart to track the rising trend You are currently reviewing information to ensure that the project is on track and within schedule. You have identified causes of schedule variances and the corrective actions that were used. Where would you document this information? - ANSWER-Project Documents updates It is your first time managing this type of project and you wish to refer to a document that will detail how the project scope should be controlled. Which document would contain this information? - ANSWER-Scope management plan You hold a meeting with your project team to discuss five items in relation to the current project being executed. After the meeting, you ask the team member recording the minutes to save the information. Where are the minutes saved? - ANSWER-As part of project records Stan is a project manager for a large construction company that builds residential homes and office buildings. The project he is currently leading involves the development of a new office complex in the downtown area of a large city. He requires building materials before he can continue with the project. While procuring the needed materials, which document will Stan be responsible for creating? - ANSWER-Source selection criteria You are currently managing a landscaping project. Due to an unpredicted heat wave, grass seed has been ineffectual. As a contingency plan, a sod supplier has been sourced. Which action U S a result of implementing a contingency plan? - ANSWER-A change request is created You have identified the risks associated with a project that you are managing. You now need to perform a qualitative analysis on the risks. All of the following will help you with this, EXCEPT: - ANSWER-Cost baseline As a project manager, you have completed planning for the project and are two months into project execution. You have scheduled a project team meeting with four items on the agenda. Which item should have the highest priority? - ANSWER-Discussing risks not considered before and review risk response strategies You have identified the risks associated with a project that you are managing. You now need to perform a qualitative analysis on the risks. Which of the following will help you with this? - ANSWER-Enterprise environmental factors You are a project manager for a medium-sized construction company. You were recently assigned a project involving the construction of several small buildings. You have decided to contract out the creation of the foundations for each building, and you are holding a bidder conference for prospective sellers. One of the sellers approaches you and asks if she can take you out for a drink to discuss her proposal. Which action should you take? - ANSWER-Respectfully decline the invitation. You are in the process of gathering and analyzing stakeholder requirements to finalize your project charter. Which activity would this include? - ANSWER-Milestone schedules You have been assigned to take over a large, recently initiated project that was being managed by a close friend in your organization. Stakeholder analysis has already begun and a power/support grid has been filled out. You disagree with the placement of some stakeholders on the grid. Which action should you take? - ANSWER-Hold a brainstorming session with your team to reach an agreement on placements and the best strategies to use You are the project manager at Diallonic. One of the projects that you are currently managing is near its end. You are in the process of documenting information related to the strengths and successes of the project, as well as creating a listing of recommendations made by the project's team members. In addition, you are detailing how successful the project was by identifying the project objectives that have been met. What are you in the process of doing? - ANSWER-Developing the final project report Glen is managing a team of software designers. He receives an update on the status of the design plans from one of the lead designers via email. Based on the information provided in the update and the project schedule, Glen has determined some project objectives will exceed the risk thresholds set by the organization. What should Glen do FIRST? - ANSWER-Advise the project sponsor of the situation You are the project manager at Diallonics, a large consulting firm. For ease of scheduling and organization purposes, it is important to ensure that all major goals, deadlines, and key dates are identified within the project schedule. Which document outlines the actual dates for project milestones? - ANSWER-Project schedule During a project, a piece of working software has been completed and tested. After, the project team members get together to discuss the effectiveness of unit testing. Although unit testing was successful, discussion on how to improve the process for unit testing occurred. As a result, improvements for the process were identified. What should be done NEXT? - ANSWER-Submit a change request You have been asked to create an image that will display how long a project activity will take. You must show logical relationships that exist between activities. Which method will BEST achieve this? - ANSWER-PDM While managing a project for your organization, it has been determined that you will need to purchase some widgets that will be used to create one of the project's products. While in the process of creating the procurement management plan, you need to identify a list of pre-approved sellers that is based on previous experience. Which source would provide the BEST information? - ANSWER-Organizational process assets You are managing a project to create a drug that reduces the effects of arthritis. Four significant side effects have been identified with the current formula, so you have implemented a change to try to eliminate them. The change to the formula has reduced the number of side effects to two; however, it has introduced the risk of a new side effect that was not identified earlier. What type of risk is the new side effect? - ANSWER-Secondary risk You are the project lead overseeing a project to create a new wireless media streaming device. The working model has been created and you are meeting with the customer to ensure that it meets the specifications. Upon inspection, the customer informs you that the LCD output screen does not meet the requirements that were originally agreed upon; however, they will tolerate the change. Which action will MOST likely result from this? - ANSWER-Accepted deliverables You are the project manager for your company. You have completed reviewing the new product with the customer and the support team that will be handling the new product after the transition is made. The verification and walkthrough was very positive. You schedule a follow-up meeting with the customer for the next morning to attain a sign-off on the new product. Which of the following BEST describes what is going to be accomplished at this follow-up meeting? - ANSWER-Formal acceptance You have been asked to help develop the project charter for an internal project being performed by your organization. Your first task is to document any constraints on the project. Which of following is a potential source of this information? - ANSWER-Sponsor You are a project manager in charge of putting together a one-day •'weekend concert for four musical acts in a small town. The concert is to take place on August 1. During planning, it was decided that the concert would take place in a field that was offered for free by a local farmer. This location was chosen with the assumption that there would be less than a 60% chance of rain in the weather forecast for the concert date. An alternate location at the town's community center was chosen if the chance of rain is 60% or higher and would be provided for free. Regardless of the location chosen, it will not affect the schedule. The actual vendor location used will have to be decided and approved by end of day July 28. Once the decision has been made and approved, what should you do NEXT? - ANSWER-Implement a risk response plan to ensure availability of the alternate venue location You are a procurement specialist preparing a contract for a software development project. Through negotiations, it has been determined that a cost-plus-incentive-fee contract type will be used. The following criteria for the contract have been agreed upon: Target Project Cost: $200,000 Fee to the Seller: $30,000 Share Ratio: 80% Buyer, 20% Seller Which final payout is appropriate if the project costs $220,000 to perform the work outlined in the contract? - ANSWER-246,000 Carmen is a project manager working on the development of a new sleeping aid, which is an enterprise-wide project. She reports to Bill, the program manager, who is in charge of five projects related to the development of five different sleeping aids. Which is Carmen's MOST applicable responsibility? - ANSWER-Achieving the objectives for the sleeping aid. You are the project manager for one of the top golf equipment producers in the world, and you are currently overseeing the development of this year's club model. The personnel in charge of creating the woods are progressing ahead of schedule, the team developing the irons is behind schedule, and the team developing the wedges and putter are on schedule. As the project manager, you consider the ramifications of moving personnel from the woods and wedges team to the iron team. Which technique have you applied in this example? - ANSWER-What-if scenario analysis You are the newly appointed the project manager for an internal project. The project charter and the project management plan have been formally approved. Which action should you perform NEXT? - ANSWER-Conduct a kickoff meeting You have been assigned as the project manager for a project that involves organizing a large video game convention and you have been asked to help develop the project charter. The sponsor for the project has identified one of the key factors for the success of the project as being able to accurately estimate the number of people attending. Since your organization organized this event the previous year, you have been reviewing some of the archived project documents. Where would you find estimated attendance in the project charter from the previous year? - ANSWER-In the section that lists any assumptions for the project You are the project manager for a summer carnival committee. The preparations have been estimated to take 35 days, the festivities will last 10 days, and the cleanup will taKe 5 days. The total cost of the project is set at $137,000. You have completed the preparation stage two days ahead of schedule, and the cost of the preparations were $121,000. Which option represents the cost performance index at the beginning of the festivities? - ANSWER-0.82 Your organization uses a projectized structure to perform project work. One of their programs consists of three projects each with their own project manager. The program manager has been monitoring the progress of the three projects and notices that the one of the projects is behind schedule. After analyzing the situation, the program manager has submitted a change request to have a resource named Alice moved to this project from one of the other projects. This should help bring this project back on schedule. As a result of this change, what should be updated? - ANSWER-The resource breakdown structures for affected projects You are currently executing the activities for a project to produce an managing the customer's expectations effective and safe drug that can be sold to pharmacies around the world. One of the ingredients in the drug is only manufactured by a few suppliers, two of which are reputable and one that is known for quality control issues. The supplier with the quality control issues sells the ingredient at a cost of 50% less than the two reputable suppliers. The customer wants you to change suppliers to purchase the ingredient from the supplier that sells the ingredient at a cheaper price point, as costs for the ingredients from your current supplier have increased. You explain the risks that are known with this supplier and the benefits of buying the ingredient from one of the other suppliers. You remind the customer that one of the major goals for the project is to produce an effective and safe drug. You address their cos - ANSWER-Managing the customer's expectations You are the project lead overseeing a project to create a new wireless media streaming device. The working model has been created and you are meeting with the project sponsors to ensure that it meets the requirements. Which tool or technique should be used? - ANSWER-Inspection You have taken over as the project manager for one of the top golf equipment producers in the world. The previous project manager was overseeing the development of this year's club models. The budget they created was short sighted and based upon the previous year's numbers. You have determined that, due to material costs, the approved budget will need to be increased. Which action is required to increase the budget? - ANSWER-Initiate a change request You have been assigned to replace a project manager at the beginning of project execution. You are in the process of reviewing the activities completed by the previous project manager. You determine that the previous project manager has completed the schedule and budget. The previous project manager also determined the quality specifications and began checking the products from the project. After confirming that a process improvement plan was created and roles and responsibilities of project team members have been identified, what should you do NEXT? - ANSWER-Check to see if communications had been planned You are managing the construction of a state-of-the-art hospital. As with any project, this one has had its share of problems. The project sponsors would like to add a new wing to the hospital and designate it solely for the use of diagnostic medicine. Which process is sent approved changes related to the construction of the hospital? - ANSWER-Direct and Manage Project Work You are managing a construction project to build a new hotel for a customer. The budget provided is $300,000,000 with a two year completion schedule. Up to this point, $20,000,000 has been spent in planning, and project work has been in progress for a week. Already, there have been five major, unforeseen problems brought to your attention that need to be addressed. What should you do FIRST? - ANSWER-Bring the problems to the attention of the sponsor to have the business case re-evaluated. Amy has acquired her project team. The team members consist of employees from various departments in the same organization as Amy. Amy has never worked with these people before, so they are unfamiliar with her leadership style and what is expected from them. After letting each team member know what their roles and responsibilities are on the project, Amy outlines the guidelines for the project team members to follow when working on the project. Which action is Amy currently engaged in? - ANSWER-Setting ground rules for her team members You are determining the number of communication channels required on a project you are managing. At the beginning of the project, you appointed two project management team members to help you with administration and five other project team members to work on the project. You have recently added six more people to the project team. How many communication channels were added to the project? - ANSWER-63 You are a project manager for a major tire distributor, and you are monitoring your team's performance for the summer tire campaign project. You have created a document that includes all the WBS elements and value, variance, and index comparisons. Which process creates this document? - ANSWER-Monitor and Control Project Work Ian is a project manager currently engaged in attaining the necessary resources and equipment for the next phase of the project. Ian is IooKing for the right contractor that can perform the necessary specialized work. How should he evaluate potential contractors? - ANSWER-Review proposals You are the project manager for your organization. You are currently meeting with the project sponsor and customer now that the completion of the project is nearing. During the meeting, formal acceptance has been attained from the customer that all deliverables were met. Over the next couple of days, you ensure that all contracts were properly closed, project documentation has been updated, and lessons learned have been gathered. Which of the following will still need to be done before the project is officially closed? - ANSWER-Archive knowledge gained You are the project manager for an automotive manufacturing company. You need to confirm that the project you are undertaking aligns with the organization's business strategy. What is BEST used to accomplish this? - ANSWER-Benefit analysis Your organization is looking to incorporate an agile approach to upcoming project management project. Which tool or technique can you use to determine if an agile approach is suitable? - ANSWER-Radar chart After a delay in receiving parts, a team member has finished assembling the final product for the activity they were working on. What should be done NEXT? - ANSWER-Check that the product meets the quality specifications You are the manager of a project that is building a new interactive children's toy. After some problems with competitor's products, the government mandated new quality laws. This means that your product will need to adhere to these new quality standards. During which specific process does the project manager assess the impact a change has on the project? - ANSWER-Perform Integrated Change Control You are a project manager for a company based in the Eastern U.S. that is currently accepting bids from paint contractors for a large-scale construction project. A friend of yours owns a paint contractor business, which is one of the bidding organizations. Your friend offers to pay for a summer vacation for your family if you could provide information on the other bidding organizations. Which action would be BEST for you to take? - ANSWER-Refuse the summer vacation offer from your friend During project execution, you receive a call from the customer to let you know that a new person hired within the organization will be representing their company's interests in the project. What should you do FIRST? - ANSWER-Review the stakeholder register and update it with the new person's name You are creating the project management plan for a project. Which statement represents the PRIMARY focus of the change management plan? - ANSWER-How product baselines will be controlled You are currently defining the work that will be required to complete a product that will be produced by a project that you are managing. Which item are you currently working on? - ANSWER-Project scope You are the project manager for your organization. After conducting an inspection and a procurement audit to verify that all quality metrics agreed upon were achieved, it is time to close the contract. Upon receiving payment, the seller requires a formal sign-off on the contract to close the project with their organization. Which of the following BEST describes who is required to sign off on the contract? - ANSWER-Buyer A project team member notifies the project manager of an issue. A file for a 500-page training manual that he is working on using Microsoft Word contains numerous spelling and grammar issues. These issues were left from the previous author who wrote the majority of the manual. The project team member indicates that they have the time to make the corrections to the manual. What should the project manager do NEXT? - ANSWER-Document the defect and recommend a solution Your organization is undertaking a new high-profile project that is designed to improve several processes deemed to be outdated. The sponsor approaches you and asks if you will take on the role of project manager. You have been looking for the opportunity to show that you have the skills required to lead high-profile projects in your organization. After you have a chance to review the outline for the project charter and a list of potential contractors, you notice that one of the deliverables will require outsourcing some work. One of the potential contractors is related to you. Which method is the BEST way of handling this situation? - ANSWER-Inform the sponsor of the potential conflict of interest and defer the decision of whether to accept the project manager position to the sponsor. You are planning how project resources are going to be grouped, distributed, and managed. Which of the following tool or technique will be helpful in creating this plan? - ANSWER-Assignment matrix You have been assigned to replace a project manager at the beginning of project eXecution. You are in the process of reviewing the activities completed by the previous project manager. You determine he has completed the schedule and budget. You also determine that the quality specifications were documented, and the communications management plan has been outlined. Based on what the project manager has completed during planning, what should you do NEXT - ANSWER-Determine if project risks have been identified You are instructed to attach new arms on any of the widgets that have broken arms. What BEST describes what you are doing? - ANSWER-Implementing defect repair Which indicator BEST shows that a work package is decomposed to an appropriate level? - ANSWER-The work can be completed within a reporting period Question Refer to the scenario. All of the following are possible constraints for this scenario EXCEPT: - ANSWER-Environmental regulations You are the project manager overseeing the development of a new is console video game and are currently involved in the Monitor and Control Project Work process. A working beta of the game is supposed to be available in the next two weeks to demo at an investors' conference. The project is a bit ahead of schedule. Too much information should not be disclosed at the conference. Which action can be taken to ensure that too much information is not released at the conference? - ANSWER-Initiate a change request to have extra resources temporarily removed from the project One of the roles as a project manager is the implementation of process improvement activities that have been approved. During which process would you perform these activities? - ANSWER-Direct and Manage Project Work You are a project manager who has been recently hired by a large projectized organization. You have been assigned to an internal project and you are working closely with the project sponsor to develop the documentation that will formally authorize the first phase of the project. Who is responsible for providing information on the business needs? - ANSWER-Project sponsor You are an expatriate working in a foreign country. You have been asked to offer a cash payment gift to the procurement manager at a company with whom you are bidding on work. How BEST should you interpret this request? - ANSWER-Base your interpretation of the request on an understanding of the norms of the country you are in. You are creating the activity list for a project. You have determined that many of the activities are lacking information. Which technique can be used to save time on large projects by breaking down the WBS in stages? - ANSWER-Rolling-wave planning Jake, a project team member, has been with Easy Nomad Travel for a year. Jake has a conversation with Catherine, who is another project team member. He makes the following statement:"I am no different than anyone else. Status and security matter a to me. But I also feel rewarded when my manager recognizes my personal contribution to a project." Which motivational theory does his statement BEST characterize? - ANSWER-Herzberg's Motivation-Hygiene Theory You have outsourced the plumbing work for a project designed to build a new state of the art office building. Several weeks into the project, you need to identify the metrics that will be assessed when determining how the contract is performing. Which is the BEST source of this information? - ANSWER-Procurement management plan You are the project manager of a project that is currently in its initial stages. After a change request has been approved, which process is used to collect project work performance data? - ANSWER-Direct and Manage Project Work You are managing a construction project that is creating a new set for a talk show. The show is set to premiere next month. The backdrop is nearing completion; however, the main stage is only 50 percent complete. You move a few of the human resources to the main stage team. Which technique did you use? - ANSWER-Resource leveling You are not getting the results required from the plastic mold used to make one of the deliverables needed for your project. You have requested audit team to investigate the thermoforming process. They decide to look at how the temperature affects the pliability of the plastic. What should they do? - ANSWER-On a scatter diagram, plot the temperature against the percentage of pliability You are the project manager for your organization. The deliverables for the project you are currently working on have been formally accepted by the customer. Often, one of the duties of the project manager is to assist the customer with the inspection process of the deliverable before the project can be closed. Which of the following verification methods would be considered a form of assistance during this process? - ANSWER-Verifying the scope of the project against the deliverables Two project team members are observed in a heated discussion about the results of the project review of the lessons learned collated throughout the first phase of the project. The team member who observer the argument thinks that this issue is will negatively affect the attitudes of other team members not involved and informs the project manager. What should the project manager do NEXT? - ANSWER-Observe later interactions between the project team members involved in the argument to see if there are lasting effects. You are managing a landscaping project for the city. Its purpose is to decorate the park to commemorate the city's 200th anniversary. You are currently involved in the Monitor Risks process to address a problem that resulted with the floral provider. Besides monitoring and controlling risk, which option is a secondary purpose of this process? - ANSWER-Ensures that project assumptions are still valid A change request to modify one of the deliverables has been approved. In which process will the change be implemented? - ANSWER-Direct and Manage Project Work You have received formal acceptance of deliverables, and completed the performance reviews of the current phase of your project. A project review meeting has been scheduled to discuss the closing of the current project phase, and the beginning of the next phase. Which task still needs to be performed before the current project phase can be closed? - ANSWER-Collect lessons learned As the project manager, you are often required to ensure that the schedule performance is where it is expected to be at specific moments of the project. This information must also include any buffer time that has been incorporated into the project schedule. Which technique can be used to calculate a project's current total float? - ANSWER-Variance analysis You are a project manager for a major tire distributor, and you are monitoring your team's performance for the summer tire campaign project. You have created a document that includes all the WBS elements and value, variance, and index comparisons. The following information is included: Work Package 1: SPI = 0.92, CPI = 0.95 Work Package 2: SPI = 0.85, CPI = 1.02 Work Package 3: SPI = 0.99, CPI = 0.99 Work Package 4: SPI = 0.88, CPI = 1.04 Which conclusions can be drawn from this work performance data? - ANSWER-The project is behind schedule and on budget You are managing new staff members who are performing work to charter create a particular procurement item. On your personal schedule for the day, you have a meeting set up to meet with the new staff. You arrive in the meeting room to discover that no staff members have arrived. After waiting thirty minutes, you leave to attend another meeting. The next day, you meet with a couple of the staff members and ask why they did not show up to the meeting. They mention that they were not aware that they had to attend any meetings. Which document should have outlined the meeting requirement? - ANSWER-Procurement statement of work Helen, Irene, and John maKe up an organization's review committee for a project they are working on. They have received responses from various vendors to the procurement document package and are formally reviewing prospective vendors according to their capabilities to successfully complete the conditions of the contract. They have been authorized to select vendors prior to senior management approval. Which action is the review committee currently undertaking? - ANSWER-Proposal evaluation You are a procurement specialist working for a large corporation. Your team is responsible for a new long-term project designed to procure a fleet of forty specialized search and rescue helicopters. Your goal is to transfer as much risk as possible to the seller, but you are willing to offer incentives for efficient production. Refer to the contract outline for the details. Which contract type does this BEST describe, and what is your PTA? Description Value Target Cost: $2,000,000,000 Target Profit: $200,000,000 Target Price: $2,200,000,000 Ceiling Price: $2,450,000,000 Share Ratio: 80% Buyer, 20% Seller - ANSWER-Fixed-price-plus-incentive-fee, and a PTA of $2,312,500,000 You have been recently assigned to manage a new project and have been asked to help develop the project charter. You have been given the business case and the project benefits management plan from the project sponsor. Which activity should be performed before moving forward? - ANSWER-Interview stakeholders to gather information about the requirements for the project You are a project manager for a major tire distributor, and you are monitoring your team's performance for the summer tire campaign project. You are currently involved in the Monitor Communications process. Which information is distributed as part of this process? - ANSWER-Work performance You are the project manager overseeing the development of a new console video game. After demoing the product at a gala, the investors and product testers would like to see some changes to the product. You agree that the changes are possible. You have prepared a series of changes that they would like to see in the game. The changes are expected to increase the budget and schedule. Which process includes your task? - ANSWER-Monitor and Control Project Work You are currently involved in controlling procurements on a mission critical project for your organization. A seller has been contracted to provide a high load winch system. The winch that was to be supplied was rated at 1,000 pounds, but it is currently unavailable and will be replaced with the 1,200-pound model. This will result in a change to the contact. Which action will BEST resolve this change? - ANSWER-Using the contract change control system You are a project manager for an electric utility company. A project has been authorized to create a new substation that will supply power to a newly developed industrial park. You have been assigned to the project, which is in the process of identifying individuals and groups that may have influence over any aspect of the project. You are finding that the list is getting quite large and may be difficult to manage. Which action should you take to help organize the list so that stakeholders receive the appropriate amount of attention from you? - ANSWER-Perform stakeholder analysis You are the project manager and you have noticed that project efficiency and effectiveness levels have decreased. Which process is MOST closely associated with continuous process improvement? - ANSWER-Manage Quality Your team members are working on their tasks to assemble various products. A key supplier informs you that the shipment of parts you need will be delayed for two weeks. You check the risk register and no response plan for this situation has been documented. What should you do FIRST? - ANSWER-Evaluate the impact and brainstorm options with team members. Gloria is a project manager for a multinational corporation. She has chosen the people for the project team roles that are identified in the human resource management plan for a project developing a new accounting program. The team members are geographically dispersed across multiple continents. The communications management plan identifies the technologies to be used by the team members when communicating amongst each other. Which factor listed is the LEAST challenging with respect to building an effective team? - ANSWER-Working from home You are in the process of planning quality. By effectively identifying the projects quality specifications, which end result will come from planning project quality requirements? - ANSWER-Quality management plan, quality metrics, and project documents updates You are managing a large project for your company and you have decided to contract out a portion of the development work. You have offered to pay a consulting company for their employee expenses, $2,500 for completion of the job, and an additional $1,000 if it is completed within a six-week timeframe. Which contract type is MOST appropriate to use in this scenario? - ANSWER-A cost-plus-incentive-fee contract You are a project manager for a large manufacturing company. An internal project has been formally approved and you are in the process of identifying key stakeholders. Where would be the BEST place to start? - ANSWER-Project charter You are the project manager for a small consulting firm. One of the projects that you are currently working on has finally completed. There were several instances of delays throughout the project due to unforeseen circumstances, which led to cost overruns. Which of the following BEST describes what you should ensure is documented? - ANSWER-The unforeseen circumstances as lessons learned As the project manager, you are responsible for the successful completion and closure of the projects that your organization initiates. You are currently at the closing point on a large software development project in which several obstacles were overcome. These obstacles included difficulties in vacation coordinating, poorly described quality metrics, and lack of proper communication planning. You want to ensure that these mistakes are not repeated in future projects. - ANSWER-Lessons learned documentation You are in the process of creating the project charter. You need to identify the scope for the project's final product. What is the BEST source of this information? - ANSWER-Business case You have recently started working at a company as a senior project manager. Some junior project managers have been asking you for assistance in dealing with some work-related issues. Which course of action would BEST fulfill your responsibility? - ANSWER-Offer to conduct periodic coaching sessions for the employees seeking assistance. You need to select a vendor to create an application for your organizations accounting department. Which of the following statements are true about conducting procurements? - ANSWER-Simple procurements only require acceptance on the seller's part. You are creating the budget for a project you are managing and you need to review the assumptions related to the activity costs. Which item is the BEST source of this information? - ANSWER-Basis of estimates Amy, working for an engineering firm, is leading a project with several engineers to make a number of prototypes for a customer. To make the prototypes, large quantities of adhesive is required Amy received bids from several suppliers and chose one that has just developed a new bonding adhesive that works in conditions from +150 to -5 degrees Celsius, which is the main requirement. The contract has been awarded to the supplier, and a stipulation is in place that the supplier is responsible for any failures of the adhesive that occurs within the documented temperature range. " The stipulation requires the seller to reimburse all costs associated with any damages incurred due to the adhesive. Norman, an engineer, discovers that the adhesive no longer works in conditions where the humidity is above 85%. Amy did not anticipate this risk and has no plan in place to address the issue. Which action should Amy take? - ANSWER-Submit a change request for a new adhesive and implement a workaround Which technique is BEST used to calculate the theoretical earliest and latest possible start and finish dates for work activities in a project? - ANSWER-Critical path method Which option describes the MAIN purpose for creating a management reserve? - ANSWER-Create a reserve for unidentified risks on the project that may or may not occur You have completed the planning of your project and project work is being carried out. Which activity should you be doing while executing the project? - ANSWER-Watching out for non-critical risks increasing in importance You have been contracted by an organic honey startup company to design a process for efficient honey gathering. It is a daunting task trying to maintain the schedule, as there are many variables to consider related to the bee's honey production. Which option can be used to reduce the complexity of this task? - ANSWER-Project management software Ross, who is a project coordinator, would like his project team members to attend a seminar on communication and how to work collaboratively with co-workers. Lisa, who has a number of her staff working on Ross's project, needs them to work on some tasks that she has instead of attending the seminar. Lisa tells Ross that he will need to reschedule the seminar for a later date. Ross is not very happy with the decision but decides to keep quite. Which of the following BEST describes this situation? - ANSWER-Ross is working in a weak matrix organization where he has limited authority for making decisions. Helen, a project sponsor, has chosen Brad to lead a project team of engineers and people from other departments in the development of new materials that can be used for various applications. Brad knows from past experience that the engineers can be distracted by non-work related discussions. Senior management has also warned Brad that the engineers have been disruptive in the past to other departments within the organization and that it cannot happen again. So, Brad schedules a meeting with the project team to set the expectations on how they should act when working on the project. Once the rules are in place, who should enforce them? - ANSWER-All project team members You are a project manager working for the government's healthcare system You have been tasked with overseeing the implementation of new computer infrastructure at the local hospital. As the project manager, you deal directly with the change requests. During which specific process does the project manager prevent unnecessary change requests from affecting the scope? - ANSWER-Control Scope Wayne is leading a project team that has experienced team members working in two different buildings across the city from each other. After reviewing this month's performance reports, Wayne has noticed a significant drop in performance and an increase in issues that are not being addressed. Wayne takes action by inviting the team members out for drinks in the evening to relieve some stress. A discussion occurs during the evening between Wayne and the team members regarding the team's declining progress and the increase in unresolved issues. After actively listening to the team members, Wayne has to decide how to address the situation. Which action should Wayne take? - ANSWER-Implement a solution that involves colocation You have been selected as the project manager for a new project that is being performed for your organization. The initiator of the project has signed off on the project initiation documentation. How does this documentation benefit you? - ANSWER-It provides you with the power to allocate funds and assign corporate resources. As an experienced project manager, you understand the importance of attaining formal acceptance from a customer for project deliverables. There are several processes and activities that occur during the project lifecycle. Which statement BEST describes the primary activity of the Close Project or Phase process? - ANSWER-Provide information that will formalize the project completion A team begins an independent review of project work to see if it complies with the project's policies, processes, and procedures. What is this team currently engaged in? - ANSWER-Quality audit Marianne is the project manager for a project. The project team has begun performing the activities outlined by the project plan during the week from Monday to Friday from 9:00 a.m. to 5:00 p.m. Bob provides the funds for the project and resources are always available to Marianne. Meetings are scheduled every other Friday to meet with her staff of designers, network engineers, and software engineers. At the end of every month, Marianne and her staff meet with the project managers from her organization and their staff for a fun night out. Within which type of organization is Marianne working? - ANSWER-Projectized Calvin, a project manager, has scheduled a meeting for his team to discuss problems that have developed over the course of the project. Lou, a team member responsible for assisting with updating the project schedule, expresses his concern about the time constraints over the next month. He is concerned there will not be enough time to attend the upcoming training seminar on how to use a new software program that is designed to help him with his tasks for maintaining the project schedule. Lou maintains that it is of the utmost importance to be able to attend the training. Jane, who is part of the project management team, needs Lou to be available to work on some key tasks. Jane reminds Lou and Calvin that the training seminar will be presented three months from today's date and Lou can attend it when there is more flexibility in the project schedule. Calvin asks Jane and Lou to come up with a solution. Which action is - ANSWER-Calvin is retreating from the situation Janet, a project manager, has noticed that a project she is leading has slipped behind schedule due to recent weather conditions. She knows that she can get the project back on schedule within two weeks, and has already documented a plan to do so. She decides to email the executive board within her company to send them a status update. This update indicates that she is currently behind schedule and describes her plan of action to get the project back on schedule. Which dimension of communication has occurred in " this situation? - ANSWER-Vertical You are managing a project that is designed to create a new type of wind turbine that is much quieter than current offerings. The supplier contracted to supply wiring for the motors is only able to supply half of the wire due to an employee strike. You follow the contingency plan and order the rest of the required wire from another supplier your organization has used in the past. You want to help improve the procedure of purchasing cable for a project that a colleague is managing. What should you do NEXT? - ANSWER-Capture and analyze lessons learned Which statement is true concerning quality audits? - ANSWER-Quality audits are structured reviews that examine whether an organization's policies and procedures are being applied correctly. Janet is a project manager for a multinational corporation. She has chosen the people for the project team roles identified i