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Question Bank in line with Professionalism Real Skills for Workplace Success,Anderson,1e

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Uploaded on
June 25, 2024
Number of pages
600
Written in
2023/2024
Type
Exam (elaborations)
Contains
Questions & answers

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MODULE 1: SELF-MANAGEMENT

CHAPTER 1: YOUR ATTITUDE AND PERSONALITY




1. It is important to understand yourself because:



a) Your personality changes frequently

b) How you view yourself influences how you treat others

c) How you view others influences how you treat yourself

d) None of the above



Answer: b Difficulty: 3 Page: 1




2. Part of understanding yourself includes understanding:



a) Your work environment

b) Those who are currently influencing you

c) Those who have influenced your past

d) Your needs, motivators, and irritants



Answer: d Difficulty: 2 Page: 1




3. Outside influences:

, a) Always influence your performance at work

b) Sometimes influence your performance at work

c) Frequently influence your performance at work

d) Never influence your performance at work



Answer: c Difficulty: 2 Page: 1




4. Past experiences:



a) Shape your current personality

b) Shape your values

c) Both a and b

d) None of the above



Answer: c Difficulty: 3 Page: 1

,5. It is important to maintain a positive sphere of influence because:



a) Both positive and negative people influence your behavior

b) Our personalities are shaped by our environment

c) Our values influence our work performance

d) All of the above



Answer: d Difficulty: 3 Page: 1




6. Your peer group:



a) Influences your attitude

b) Does not affect your work performance

c) Should be limited to positive people

d) None of the above



Answer: a Difficulty: 2 Page: 2




7. The secret to healthy relationships at work is to first:



a) Understand others

b) Know your job well

c) Keep your boss happy

d) All of the above

, e) None of the above



Answer: d Difficulty: 3 Page: 2




8. Interactions that occur with and through people are called:



a) Working

b) Human relations

c) Production

d) All of the above

e) None of the above



Answer: b Difficulty: 2 Page: 2

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