1
WGU C204 BKM3 Task 1 Portfolio 2024 with
complete solution
Kayla Kaiser
BKM3 Task 1: Portfolio (Scenario 3)
C204: Management
Communication May 28, 2024
, 2
A. Compose an email to internal staff by doing the following:
1. Discuss two advantages of the product.
2. Discuss two disadvantages of the product.
a. Explain how to mitigate the disadvantages of the product discussed in part A2.
To: Internal Staff
From: Kayla Kaiser
Subject: Sparkit Announcement
Hello, team!
I am so excited to announce our newest and most innovative product, Sparkit, which will be
launched soon. 2 advantages of this product are 1) it introduces game-changing technology by
converting gas-powered engines to be able to run on biofuels and 2) biofuels are much
cheaper, so people will be able to save a lot of money on fuel.
Of course, with any new product, there are potential disadvantages, and we want to be upfront
with you all. 2 disadvantages include 1) we do not currently have a relationship with our buyers
and 2) Sparkit must be installed by a trained professional.
The only reason we do not have those relationships built with our potential buyers is because
this is our first big product release. So, I know that our sales and service team will work hard to
quickly build those relationships as soon as they have the product ready! Our sales and service
team will also be properly trained and given a guide to ensure that customers whose cars are
not compatible with Sparkit are not buying the product. They will also be taught how to
explain to our customers the importance of proper installation.
Thank you all for your hard work! We can’t wait to see where the new technology of Sparkit
takes us!
Kayla Kaiser
Research Manager
WGU C204 BKM3 Task 1 Portfolio 2024 with
complete solution
Kayla Kaiser
BKM3 Task 1: Portfolio (Scenario 3)
C204: Management
Communication May 28, 2024
, 2
A. Compose an email to internal staff by doing the following:
1. Discuss two advantages of the product.
2. Discuss two disadvantages of the product.
a. Explain how to mitigate the disadvantages of the product discussed in part A2.
To: Internal Staff
From: Kayla Kaiser
Subject: Sparkit Announcement
Hello, team!
I am so excited to announce our newest and most innovative product, Sparkit, which will be
launched soon. 2 advantages of this product are 1) it introduces game-changing technology by
converting gas-powered engines to be able to run on biofuels and 2) biofuels are much
cheaper, so people will be able to save a lot of money on fuel.
Of course, with any new product, there are potential disadvantages, and we want to be upfront
with you all. 2 disadvantages include 1) we do not currently have a relationship with our buyers
and 2) Sparkit must be installed by a trained professional.
The only reason we do not have those relationships built with our potential buyers is because
this is our first big product release. So, I know that our sales and service team will work hard to
quickly build those relationships as soon as they have the product ready! Our sales and service
team will also be properly trained and given a guide to ensure that customers whose cars are
not compatible with Sparkit are not buying the product. They will also be taught how to
explain to our customers the importance of proper installation.
Thank you all for your hard work! We can’t wait to see where the new technology of Sparkit
takes us!
Kayla Kaiser
Research Manager
