ERP FINAL EXAM 2024 WITH
QUESTIONS AND ANSWERS
Which of the following is not one of the four functional areas common
among most companies?
Marketing and Sales
Accounting and Finance
Supply Chain Management
Human Resources
Logistics and Distribution Management - ANSWER Logistics and
Distribution management
A business process can be thought of as:
All of the above, i.e. all of the other answers.
a function that supports one single business entity.
a collection of activities that turns inputs into outputs to create
value.
a software package or module inherent in a business.
the flow of work from one functional area of a business to another. -
ANSWER a collection of activities that turns inputs into outputs to
create value.
Business processes typically span across multiple business
functions:
True
False - ANSWER True
,Which of the following entities are included in the information
systems used to store, organize, analyze and deliver information to
today's businesses?
procedures
computers
software
people
All of the above, i.e. all of the other answers. - ANSWER All the
above
Information systems that are designed to share information across
the functional areas of a business are called:
complete information systems.
linked information systems.
third-party information systems.
integrated information systems.
middleware information systems. - ANSWER Integrated information
systems
Business processes only affect external customers and never an
internal customer of a business such as another department in an
organization:
Correct!
False - ANSWER False
A successful business manager will view all of their company's
business functions, processes, and operations from the perspective
of:
a satisfied customer.
, a positive cash flow.
an accurate sales forecast.
a maximized revenue.
a profitable sale. - ANSWER A satisfied customer
A core software program (or collection of programs) that is used by
companies to coordinate and integrate information across all areas
of the business is called:
a server farm.
a mainframe computer.
Apache server software.
the cloud.
an ERP system. - ANSWER An ERP system
One of the benefits of an integrated information system is that the
data stored by one functional area of a business is kept separate
from the other functional areas for security purposes:
True
False - ANSWER False
Which of the following would be a potential benefit of the sharing of
information between the Marketing and Sales function and the
Supply Chain Management function of a business?
increased safety stock inventory.
greater chance of incomplete customer orders.
decreased customer satisfaction.
All of the above, i.e. all of the answers are correct.
QUESTIONS AND ANSWERS
Which of the following is not one of the four functional areas common
among most companies?
Marketing and Sales
Accounting and Finance
Supply Chain Management
Human Resources
Logistics and Distribution Management - ANSWER Logistics and
Distribution management
A business process can be thought of as:
All of the above, i.e. all of the other answers.
a function that supports one single business entity.
a collection of activities that turns inputs into outputs to create
value.
a software package or module inherent in a business.
the flow of work from one functional area of a business to another. -
ANSWER a collection of activities that turns inputs into outputs to
create value.
Business processes typically span across multiple business
functions:
True
False - ANSWER True
,Which of the following entities are included in the information
systems used to store, organize, analyze and deliver information to
today's businesses?
procedures
computers
software
people
All of the above, i.e. all of the other answers. - ANSWER All the
above
Information systems that are designed to share information across
the functional areas of a business are called:
complete information systems.
linked information systems.
third-party information systems.
integrated information systems.
middleware information systems. - ANSWER Integrated information
systems
Business processes only affect external customers and never an
internal customer of a business such as another department in an
organization:
Correct!
False - ANSWER False
A successful business manager will view all of their company's
business functions, processes, and operations from the perspective
of:
a satisfied customer.
, a positive cash flow.
an accurate sales forecast.
a maximized revenue.
a profitable sale. - ANSWER A satisfied customer
A core software program (or collection of programs) that is used by
companies to coordinate and integrate information across all areas
of the business is called:
a server farm.
a mainframe computer.
Apache server software.
the cloud.
an ERP system. - ANSWER An ERP system
One of the benefits of an integrated information system is that the
data stored by one functional area of a business is kept separate
from the other functional areas for security purposes:
True
False - ANSWER False
Which of the following would be a potential benefit of the sharing of
information between the Marketing and Sales function and the
Supply Chain Management function of a business?
increased safety stock inventory.
greater chance of incomplete customer orders.
decreased customer satisfaction.
All of the above, i.e. all of the answers are correct.
