Test Bank for Fundamentals of Human Resource Management7th Edition
Noe
Chapter 02
Trends in Human Resource Management
True / False Questions
1. An individual who is actively seeking employment is a part of an organization's external labor
market.
True False
2. The members of Generation X are characterized by their comfort with the latest technology, and
the need to be noticed, respected, and involved.
True False
3. Individuals who arrive in the United States without meeting the legal requirements for immigration
or asylum are referred to as undocumented immigrants.
True False
4. Most organizations are looking for educational achievements to find employees who can handle a
variety of responsibilities, interact with customers, and think creatively.
True False
5. A large gap exists between the social system and the technical system in high-performance work
systems.
True False
,Test Bank for Fundamentals of Human Resource Management7th Edition
Noe
6. Knowledge workers in an organization do not work directly with customers.
True False
7. Skilled knowledge workers generally do not have job opportunities in a slow economy.
True False
8. Successful organizations treat all their workers as knowledge workers.
True False
9. The use of employee empowerment has shifted the recruiting focus away from general cognitive
and interpersonal skills toward technical skills.
True False
10. Teamwork gives employees the authority and ability to decide on how to do their work.
True False
11. Virtual teams rely on communications technology such as videoconferences, e-mail, and cell
phones to keep in touch and coordinate activities.
True False
12. Traditional management thinking treated human resource management primarily as a means to
support a company's strategy.
True False
13. When two companies merge, HRM plays an important role that includes preparing employees to
resolve conflicts.
True False
,Test Bank for Fundamentals of Human Resource Management7th Edition
Noe
14. Laurie Corp., a major watch manufacturer, purchases Smith Inc., a smaller company that makes
watch bands. Following this purchase, the watch band operations are performed by the Smith
Division of Laurie Corp. This scenario is an example of an acquisition.
True False
15. When two firms in one industry join together to hold a greater share of the industry, it represents a
consolidation.
True False
16. Total quality management is intended to bring about a continuous process of quality
improvement.
True False
17. Total quality management proposes that every employee in the organization receive training in
quality.
True False
18. Early-retirement programs are one of the most effective approaches to downsizing.
True False
19. An organization undergoes reengineering by reviewing the critical features of its product designs.
True False
20. A New York City-based company shifts its warehouses and operations to a low-rent area that is 50
miles away. This is an example of offshoring.
True False
, Test Bank for Fundamentals of Human Resource Management7th Edition
Noe
21. Rajeev, an Indian citizen, works for an automobile company in India. Currently, he is in the United
States to work on a project at the company's office in Salt Lake City, Utah. In this scenario, Rajeev is
regarded as an expatriate.
True False
22. The processing and transmission of digitized human resource information is called electronic
human resource management.
True False
23. Under the new type of psychological contract, organizations expect employees to contribute time,
effort, skills, abilities, and loyalty in return for job security and opportunities for promotion within
the organization.
True False
24. Employees' job security has increased as a result of the new psychological contract.
True False
25. In the context of alternative work arrangements, contract company workers are employed directly
by a company.
True False
26. Best Appliances wants to improve the quality of and lower the costs in its service department. A
strategy being considered involves directing technicians on exactly how to complete service calls,
which should improve customer service in addition to lowering labor costs. In addition, the
technicians will work under a contract so the company doesn't have to pay the employer's share of
Social Security for those workers. Is this a possible strategy for Best Appliances to employ?
True False
Noe
Chapter 02
Trends in Human Resource Management
True / False Questions
1. An individual who is actively seeking employment is a part of an organization's external labor
market.
True False
2. The members of Generation X are characterized by their comfort with the latest technology, and
the need to be noticed, respected, and involved.
True False
3. Individuals who arrive in the United States without meeting the legal requirements for immigration
or asylum are referred to as undocumented immigrants.
True False
4. Most organizations are looking for educational achievements to find employees who can handle a
variety of responsibilities, interact with customers, and think creatively.
True False
5. A large gap exists between the social system and the technical system in high-performance work
systems.
True False
,Test Bank for Fundamentals of Human Resource Management7th Edition
Noe
6. Knowledge workers in an organization do not work directly with customers.
True False
7. Skilled knowledge workers generally do not have job opportunities in a slow economy.
True False
8. Successful organizations treat all their workers as knowledge workers.
True False
9. The use of employee empowerment has shifted the recruiting focus away from general cognitive
and interpersonal skills toward technical skills.
True False
10. Teamwork gives employees the authority and ability to decide on how to do their work.
True False
11. Virtual teams rely on communications technology such as videoconferences, e-mail, and cell
phones to keep in touch and coordinate activities.
True False
12. Traditional management thinking treated human resource management primarily as a means to
support a company's strategy.
True False
13. When two companies merge, HRM plays an important role that includes preparing employees to
resolve conflicts.
True False
,Test Bank for Fundamentals of Human Resource Management7th Edition
Noe
14. Laurie Corp., a major watch manufacturer, purchases Smith Inc., a smaller company that makes
watch bands. Following this purchase, the watch band operations are performed by the Smith
Division of Laurie Corp. This scenario is an example of an acquisition.
True False
15. When two firms in one industry join together to hold a greater share of the industry, it represents a
consolidation.
True False
16. Total quality management is intended to bring about a continuous process of quality
improvement.
True False
17. Total quality management proposes that every employee in the organization receive training in
quality.
True False
18. Early-retirement programs are one of the most effective approaches to downsizing.
True False
19. An organization undergoes reengineering by reviewing the critical features of its product designs.
True False
20. A New York City-based company shifts its warehouses and operations to a low-rent area that is 50
miles away. This is an example of offshoring.
True False
, Test Bank for Fundamentals of Human Resource Management7th Edition
Noe
21. Rajeev, an Indian citizen, works for an automobile company in India. Currently, he is in the United
States to work on a project at the company's office in Salt Lake City, Utah. In this scenario, Rajeev is
regarded as an expatriate.
True False
22. The processing and transmission of digitized human resource information is called electronic
human resource management.
True False
23. Under the new type of psychological contract, organizations expect employees to contribute time,
effort, skills, abilities, and loyalty in return for job security and opportunities for promotion within
the organization.
True False
24. Employees' job security has increased as a result of the new psychological contract.
True False
25. In the context of alternative work arrangements, contract company workers are employed directly
by a company.
True False
26. Best Appliances wants to improve the quality of and lower the costs in its service department. A
strategy being considered involves directing technicians on exactly how to complete service calls,
which should improve customer service in addition to lowering labor costs. In addition, the
technicians will work under a contract so the company doesn't have to pay the employer's share of
Social Security for those workers. Is this a possible strategy for Best Appliances to employ?
True False
