Intro to Retail Final Exam Review 250+ Questions Answered Correctly – Expert Verified | Latest Version 2024/2025

____ are customers who like a store so much that they actively share their positive experiences with friends and family - store advocates ____ form a part of the microenvironment that influences retail management decisions - competitors ____ refers to the way people live, how they spend their time and money, what activities they pursue, and what their attitudes and opinions are about the world they live in - lifestyle _____ are the principles governing the behavior of individuals and companies that establish appropriate behavior and indicate what is right and wrong - ethics _____ describes the voluntary actions taken by a company to address the ethical, social, and environmental impacts of its business operations and the concerns of its stakeholders - corporate social responsibility (CSR) _____ is based on the economic principle that firms should increase communication expenditures as long as each additional dollar spent generates more than a dollar of additional contribution. - marginal analysis