MGT103 FULL FINAL EXAM
1) _____ can be defined as a set of activities directed at an organization's resources, with the
aim of achieving organizational goals in an efficient and effective manner.
A) Economics
B) Job de-skilling
C) Management
D) Self-dealing
E) Divestment - ANSC
2) Which of the following helps make the management process efficient?
A) Increasing overhead production costs
B) Using resources in a cost-effective manner
C) Making management decisions independently of the organization's external environment
D) Using the majority of resources for sales promotion activities
E) Using micromanagement techniques - ANSB
3) A management process is considered to be effective when:
A) overhead production costs are increased.
B) the right decisions are made and implemented.
C) decisions are made independently of the organization's external environment.
D) the same amount of resources are allocated to all the functions of the organization.
E) the organization is highly centralized. - ANSB
4) One of the titles found in the group of middle managers is _____.
A) director
B) vice president
C) supervisor
D) office manager
E) plant manager - ANSE
5) Which of the following statements is true about top managers?
A) They are the largest group of managers in most organizations.
B) They officially represent their organization to the external environment.
C) They primarily oversee the day-to-day operations of an organization.
D) They supervise and coordinate the activities of first-line managers.
E) They supervise and coordinate the activities of operating employees. - ANSB
6) Which of the following is the role of top managers in an organization?
A) Overseeing day-to-day operations
B) Performing routine administrative tasks
C) Implementing plans of first-line managers
,D) Creating organizational goals and overall strategy
E) Coordinating the work of first-line managers - ANSd
7) _____ make decisions about activities such as investing in research and development (R&D)
and entering or abandoning various markets.
A) Division heads
B) Limited partners
C) First-line managers
D) Middle managers
E) Top managers - ANSe
8) A common middle-management title is:
A) chief executive officer.
B) division head.
C) supervisor.
D) office manager.
E) coordinator. - ANSb
9) _____ are probably the largest group of managers in most organizations, and are primarily
responsible for implementing the policies and plans of an organization.
A) Middle managers
B) Top managers
C) The members of board of directors
D) First-line managers
E) Floor supervisors - ANSa
10) First-line managers:
A) are primarily responsible for implementing the policies and plans developed by top
managers.
B) make decisions about activities such as acquiring other companies.
C) officially represent their organization to the external environment.
D) create organizational goals.
E) handle administrative duties. - ANSe
11) Which of the following statements is true about first-line managers?
A) They are primarily responsible for implementing policies made by top managers.
B) They are typically involved in creating overall organizational strategies and goals.
C) They officially represent their organization to the external environment.
D) They typically spend a large proportion of their time supervising the work of their
subordinates.
E) They make decisions about activities such as acquiring other companies. - ANSd
12) _____ involves selecting a course of action from a set of alternatives.
A) Divesting
,B) Controlling
C) Leading
D) Decision making
E) Job deskilling - ANSd
13) One of the titles found in the group of first-line managers is _____.
A) chief executive officer
B) coordinator
C) division head
D) general manager
E) plant superintendent - ANSb
14) Determining how a company's activities and resources are to be grouped is called _____.
A) leading
B) controlling
C) deskilling
D) planning
E) organizing - ANSe
15) yler works with Alpha Pharmaceuticals Inc. He is primarily responsible for overseeing
production activities. Tyler is concerned with decisions such as the number of product units that
need to be manufactured, the overall functioning of the production plants, and the quality of
products. Tyler is most likely to be a(n)_____.
A) operations manager
B) marketing manager
C) human resource manager
D) sales manager
E) public relations manager - ANSa
16) Typical responsibilities of operations managers include:
A) inventory control.
B) sales promotion.
C) accounting.
D) employee development.
E) benefit systems development. - ANSa
17) In its simplest form, _____ means setting an organization's goals and deciding how best to
achieve them.
A) coordinating
B) deskilling
C) organizing
D) controlling
E) planning - ANSe
, 18) Which of the following would be included in the management function of planning?
A) Selecting the course of action most likely to lead to success
B) Monitoring progress toward the achievement of goals
C) Motivating others to higher levels of achievement
D) Communicating company policies to subordinates
E) Organizing people and resources - ANSa
19) _____ work in areas like new product development, promotion, and distribution.
A) Human resource managers
B) Marketing managers
C) Plant managers
D) Operations managers
E) Finance managers - ANSb
20) _____ are typically involved in recruiting and selecting employees, training and
development, designing compensation and benefit systems, formulating performance appraisal
systems, and discharging low-performing and problem employees.
A) Operations managers
B) Human resource managers
C) Plant managers
D) Marketing managers
E) Finance managers - ANSb
21) _____ work at getting consumers and clients to buy the organization's products or services.
A) Operations managers
B) Marketing managers
C) Regional managers
D) Financial managers
E) Human resources managers - ANSb
22) _____ are concerned with creating and managing the systems that create an organization's
products and services.
A) Marketing managers
B) Human resources managers
C) Financial managers
D) Operations managers
E) First-line managers - ANSd
23) _____ are not associated with any particular management specialty.
A) Office managers
B) Floor supervisors
C) Public relations managers
D) Operations managers
E) Administrative managers - ANSe
1) _____ can be defined as a set of activities directed at an organization's resources, with the
aim of achieving organizational goals in an efficient and effective manner.
A) Economics
B) Job de-skilling
C) Management
D) Self-dealing
E) Divestment - ANSC
2) Which of the following helps make the management process efficient?
A) Increasing overhead production costs
B) Using resources in a cost-effective manner
C) Making management decisions independently of the organization's external environment
D) Using the majority of resources for sales promotion activities
E) Using micromanagement techniques - ANSB
3) A management process is considered to be effective when:
A) overhead production costs are increased.
B) the right decisions are made and implemented.
C) decisions are made independently of the organization's external environment.
D) the same amount of resources are allocated to all the functions of the organization.
E) the organization is highly centralized. - ANSB
4) One of the titles found in the group of middle managers is _____.
A) director
B) vice president
C) supervisor
D) office manager
E) plant manager - ANSE
5) Which of the following statements is true about top managers?
A) They are the largest group of managers in most organizations.
B) They officially represent their organization to the external environment.
C) They primarily oversee the day-to-day operations of an organization.
D) They supervise and coordinate the activities of first-line managers.
E) They supervise and coordinate the activities of operating employees. - ANSB
6) Which of the following is the role of top managers in an organization?
A) Overseeing day-to-day operations
B) Performing routine administrative tasks
C) Implementing plans of first-line managers
,D) Creating organizational goals and overall strategy
E) Coordinating the work of first-line managers - ANSd
7) _____ make decisions about activities such as investing in research and development (R&D)
and entering or abandoning various markets.
A) Division heads
B) Limited partners
C) First-line managers
D) Middle managers
E) Top managers - ANSe
8) A common middle-management title is:
A) chief executive officer.
B) division head.
C) supervisor.
D) office manager.
E) coordinator. - ANSb
9) _____ are probably the largest group of managers in most organizations, and are primarily
responsible for implementing the policies and plans of an organization.
A) Middle managers
B) Top managers
C) The members of board of directors
D) First-line managers
E) Floor supervisors - ANSa
10) First-line managers:
A) are primarily responsible for implementing the policies and plans developed by top
managers.
B) make decisions about activities such as acquiring other companies.
C) officially represent their organization to the external environment.
D) create organizational goals.
E) handle administrative duties. - ANSe
11) Which of the following statements is true about first-line managers?
A) They are primarily responsible for implementing policies made by top managers.
B) They are typically involved in creating overall organizational strategies and goals.
C) They officially represent their organization to the external environment.
D) They typically spend a large proportion of their time supervising the work of their
subordinates.
E) They make decisions about activities such as acquiring other companies. - ANSd
12) _____ involves selecting a course of action from a set of alternatives.
A) Divesting
,B) Controlling
C) Leading
D) Decision making
E) Job deskilling - ANSd
13) One of the titles found in the group of first-line managers is _____.
A) chief executive officer
B) coordinator
C) division head
D) general manager
E) plant superintendent - ANSb
14) Determining how a company's activities and resources are to be grouped is called _____.
A) leading
B) controlling
C) deskilling
D) planning
E) organizing - ANSe
15) yler works with Alpha Pharmaceuticals Inc. He is primarily responsible for overseeing
production activities. Tyler is concerned with decisions such as the number of product units that
need to be manufactured, the overall functioning of the production plants, and the quality of
products. Tyler is most likely to be a(n)_____.
A) operations manager
B) marketing manager
C) human resource manager
D) sales manager
E) public relations manager - ANSa
16) Typical responsibilities of operations managers include:
A) inventory control.
B) sales promotion.
C) accounting.
D) employee development.
E) benefit systems development. - ANSa
17) In its simplest form, _____ means setting an organization's goals and deciding how best to
achieve them.
A) coordinating
B) deskilling
C) organizing
D) controlling
E) planning - ANSe
, 18) Which of the following would be included in the management function of planning?
A) Selecting the course of action most likely to lead to success
B) Monitoring progress toward the achievement of goals
C) Motivating others to higher levels of achievement
D) Communicating company policies to subordinates
E) Organizing people and resources - ANSa
19) _____ work in areas like new product development, promotion, and distribution.
A) Human resource managers
B) Marketing managers
C) Plant managers
D) Operations managers
E) Finance managers - ANSb
20) _____ are typically involved in recruiting and selecting employees, training and
development, designing compensation and benefit systems, formulating performance appraisal
systems, and discharging low-performing and problem employees.
A) Operations managers
B) Human resource managers
C) Plant managers
D) Marketing managers
E) Finance managers - ANSb
21) _____ work at getting consumers and clients to buy the organization's products or services.
A) Operations managers
B) Marketing managers
C) Regional managers
D) Financial managers
E) Human resources managers - ANSb
22) _____ are concerned with creating and managing the systems that create an organization's
products and services.
A) Marketing managers
B) Human resources managers
C) Financial managers
D) Operations managers
E) First-line managers - ANSd
23) _____ are not associated with any particular management specialty.
A) Office managers
B) Floor supervisors
C) Public relations managers
D) Operations managers
E) Administrative managers - ANSe
