clerical model - ANSpaperwork based
Counseling model - ANSsupporting employee growth
Industrial Model - ANSrequires unions; HR guided by contracts
Control Model - ANSHR part of main staff; Japanese taught model
Consulting Model - ANSHR seen as "expert resources"; functions are "consultive"
Traditional HR Models are based upon -blank- - ANSBased on Perception
Alternative Clerical Model - ANSAcquire data, maintain records, file reports
Legal Model - ANScompliance to law and regulations
Financial Model - ANSHR well-versed in finances; focused on money, not how they treat people
Managerial Model - ANSSame goals as line MANAGERS. HR is "de-centralized", everyone
interprets same guidelines differently
Humanistic Model - ANShigher quality of work, enhancing work life of individuals
Behavioral Science Model - ANSmanagers and employees=more sophisticated; using social
psych to drive HR; employee incentive programs; using psych data
Alternative HR Models are based on -blank- - ANSOrganizational, Operational, Functional
Three Significant Changes Facing Healthcare Orgs - ANSTechnological (past 15-20 yrs)
Financial (Decreased reimbursement)
Social- (what society expects of HC orgs)
Define Re-Engineering - ANS"down-sizing, retrenchment; focus is desired outcome, not the
current situation"
Define "Flattening" - ANSwhen HR loses their specialists to Re-Engineering
Define De-Centralization - ANScompanies cut money and costs