Name Clas Dat
: s: e:
Chapter 01 - Careers in the Automotive Industry
1. Currently there is a great shortage of qualified automotive technicians.
a. True
b. False
ANSWER: True
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
2. Electricity travels at the speed of sound.
a. True
b. False
ANSWER: False
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
3. Electronic components have no moving parts.
a. True
b. False
ANSWER: True
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
4. Often, according to terms of the warranty, the owner of a new car must pay a deductible charge. The manufacturer pays
for all repairs over the deductible amount.
a. True
b. False
ANSWER: True
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
5. A Federal Emissions Performance Warranty requires that the customer pay one-half of the repair charge.
a. True
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,Name Clas Dat
: s: e:
Chapter 01 - Careers in the Automotive Industry
b. False
ANSWER: False
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
6. EPA refers to the Emission Protection Agency.
a. True
b. False
ANSWER: False
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
7. The costs of preventive maintenance performed on a leased vehicle are paid by the automobile dealer.
a. True
b. False
ANSWER: False
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
8. NAPA service centers are franchised repair shops.
a. True
b. False
ANSWER: False
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
9. Repair estimates are required by law in most states.
a. True
b. False
ANSWER: True
Copyright Cengage Learning. Powered by Cognero. Page 2
,Name Clas Dat
: s: e:
Chapter 01 - Careers in the Automotive Industry
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
10. A hybrid vehicle has two separate sources of power. These two power sources can work together to move the vehicle,
or each can power the vehicle on its own.
a. True
b. False
ANSWER: True
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 1/24/2019 10:14 AM
11. Modern, clean burning, and highly efficient diesel engines use computer controls.
a. True
b. False
ANSWER: True
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
12. Specialty technicians work on only one vehicle system (such as transmissions).
a. True
b. False
ANSWER: True
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 1/24/2019 10:15 AM
13. ASE certification is mandatory in most states.
a. True
b. False
ANSWER: False
POINTS: 1
Copyright Cengage Learning. Powered by Cognero. Page 3
, Name Clas Dat
: s: e:
Chapter 01 - Careers in the Automotive Industry
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
14. Before taking the ASE L1 test, the technician must pass the Electricity and Engine Performance tests.
a. True
b. False
ANSWER: True
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
15. Repair work performed on vehicles still under the manufacturer’s warranty is usually performed by ______.
a. independent service shops
b. dealerships
c. specialty shops
d. independent service shops or dealerships
ANSWER: b
RATIONALE: dealerships
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 1/24/2019 10:15 AM
16. Which of the following businesses perform work on only one or two automotive systems?
a. dealerships b. independent service shops
c. specialty shops d. fleet service departments
ANSWER: c
RATIONALE: specialty shops
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
17. Normally, whose job is it to prepare a repair cost estimate for a customer?
a. service manager b. parts manager
c. master automotive technician d. service advisor
Copyright Cengage Learning. Powered by Cognero. Page 4
: s: e:
Chapter 01 - Careers in the Automotive Industry
1. Currently there is a great shortage of qualified automotive technicians.
a. True
b. False
ANSWER: True
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
2. Electricity travels at the speed of sound.
a. True
b. False
ANSWER: False
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
3. Electronic components have no moving parts.
a. True
b. False
ANSWER: True
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
4. Often, according to terms of the warranty, the owner of a new car must pay a deductible charge. The manufacturer pays
for all repairs over the deductible amount.
a. True
b. False
ANSWER: True
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
5. A Federal Emissions Performance Warranty requires that the customer pay one-half of the repair charge.
a. True
Copyright Cengage Learning. Powered by Cognero. Page 1
,Name Clas Dat
: s: e:
Chapter 01 - Careers in the Automotive Industry
b. False
ANSWER: False
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
6. EPA refers to the Emission Protection Agency.
a. True
b. False
ANSWER: False
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
7. The costs of preventive maintenance performed on a leased vehicle are paid by the automobile dealer.
a. True
b. False
ANSWER: False
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
8. NAPA service centers are franchised repair shops.
a. True
b. False
ANSWER: False
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
9. Repair estimates are required by law in most states.
a. True
b. False
ANSWER: True
Copyright Cengage Learning. Powered by Cognero. Page 2
,Name Clas Dat
: s: e:
Chapter 01 - Careers in the Automotive Industry
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
10. A hybrid vehicle has two separate sources of power. These two power sources can work together to move the vehicle,
or each can power the vehicle on its own.
a. True
b. False
ANSWER: True
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 1/24/2019 10:14 AM
11. Modern, clean burning, and highly efficient diesel engines use computer controls.
a. True
b. False
ANSWER: True
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
12. Specialty technicians work on only one vehicle system (such as transmissions).
a. True
b. False
ANSWER: True
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 1/24/2019 10:15 AM
13. ASE certification is mandatory in most states.
a. True
b. False
ANSWER: False
POINTS: 1
Copyright Cengage Learning. Powered by Cognero. Page 3
, Name Clas Dat
: s: e:
Chapter 01 - Careers in the Automotive Industry
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
14. Before taking the ASE L1 test, the technician must pass the Electricity and Engine Performance tests.
a. True
b. False
ANSWER: True
POINTS: 1
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
15. Repair work performed on vehicles still under the manufacturer’s warranty is usually performed by ______.
a. independent service shops
b. dealerships
c. specialty shops
d. independent service shops or dealerships
ANSWER: b
RATIONALE: dealerships
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 1/24/2019 10:15 AM
16. Which of the following businesses perform work on only one or two automotive systems?
a. dealerships b. independent service shops
c. specialty shops d. fleet service departments
ANSWER: c
RATIONALE: specialty shops
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 8/29/2018 1:53 PM
DATE MODIFIED: 8/29/2018 1:53 PM
17. Normally, whose job is it to prepare a repair cost estimate for a customer?
a. service manager b. parts manager
c. master automotive technician d. service advisor
Copyright Cengage Learning. Powered by Cognero. Page 4
