MNG2602 EXAM PACK 0717513144/0612621185
MNG2602
Question 1 Go to the “Our Stakeholders” section on page 14 of the IAR.
Consider the stakeholders with a HIGH level of influence and a HIGH level of
interest. Classify each of these stakeholders under either the task or the general
environment of WHL. (5 marks)
General
GOVERNMENT & REGULATORS
Communities
The media
Industry organizations
Government and regulators
Academic institutions
Task
Employees
Suppliers
Customers
2.1 In the form of a table, do a SWOT analysis on this section of the report and
provide two examples of each component. (8 marks)
Strengths
Diversified business portfolio
, MNG2602 EXAM PACK 0717513144/0612621185
Strong relationships with stakeholders
Threats
Intense competition in retail industry
Ongoing challenges related to COVID-19
Opportunities
Increasing demand for online shopping
Growing middle class in Africa
Weakness
Limited physical footprint in some geographic areas
Lack of skilled employees.
2.2 Name and discuss the four essential managerial tasks that managers
perform. Provide an example (in the form of a quote) from this section of the
report for each of the four tasks to support your discussion. (8 marks)
• Planning: "The Group's strategic priorities guide investment and decision
making across the business."
• Organizing: "We have a dedicated central team that assesses sustainability
risks and opportunities across all operations and brands, and ensures we have
systems and processes in place to manage this effectively."
• Leading: "Our Group CEO, Roy Bagattini, has focused on improving the
profitability of the business and driving growth through going back to basics,
simplifying the business, and improving execution."
, MNG2602 EXAM PACK 0717513144/0612621185
• Controlling: "The Group's internal audit function plays a critical role in providing
assurance to the Audit Committee and the Board on the effectiveness of the
Group's risk management, internal control, and governance processes
Question 3
Competitive advantage is created in many ways such as:
Efficiency – reducing the quantity of resources used to produce goods or services.
For example, they devote a significant amount of energy and resources to ensure
sustainable development allowing for the changing social and environmental needs of
South Africa.
Improving quality- Ability to produce products that satisfies the market. For example,
the fact that their favourite retailer sells eggs produced by hens kept in crowded, small
cages on farms or in factories was an ethical issue for these customers.
Speed, flexibility and innovation – how fast an organisation can bring new products
to market; how easily they can change and adapt the way they perform their activities
to respond to the environment; and can they create new or improved goods and
services. For example, Woolworth educate all its employees, customers and suppliers
about responsible production and consumption.
Responsiveness to customers – particularly vital for service organisations. For
example, Woolworths, in partnership with Technoserve (an enterprise development
partner) and Qutom (Woolworths’s tomato supplier), stepped in to provide training,
mentoring and technical assistance, and to establish essential links to both finance
and retail markets.
Question 4: Consider the following short case studies extracted from the WHL
IAR and Good Business Journey Report. State which SDG WHL is contributing
through these initiatives. Provide only the number of the SDG, for example
SDG10. (5 marks)
, MNG2602 EXAM PACK 0717513144/0612621185
4.1 “Fill a bag campaign” - The campaign encouraged customers, employees,
suppliers, and business partners to donate funds, food, and grocery items to
meet the growing demand to feed the hungry in challenging Covid-19 times.
Goal 2
4.2 “100 000 books for Christmas” - Research has established beyond any doubt
that owning books – and having books in the home – is a high-impact, cost-
effective and immediate way to give children a tangible and measurable
advantage at school and in life. Book Dash is a non-profit organisation that has
created an innovative publishing model whereby beautiful high-quality African
storybooks are written and designed in 12 hours by professional creatives, as
volunteers. MySchool was proud to donate 100 000 books towards this initiative.
Goal 4
4.3 “Living Soils Community learning farm” - In 2019, Woolworths partnered
with Spier Wine Farm and the Sustainability Institute to launch a community
learning farm near Stellenbosch. The objective is to create a self-sustaining
learning farm that showcases the production of nutritious food using
sustainable farming methods. Incorporating training and development for
young and emerging farmers and the broader community, the two aims of the
learning farm are the development of long-term food security in the local
community and helping to address youth unemployment.
Goal 11/goal 17
4.4 “2020 Twyg Sustainable Fashion Awards” - The Twyg Sustainable Fashion
Awards aim to nurture local South African talent and support designers who
lead in sustainable, ethical, circular, and regenerative practices in the fashion
MNG2602
Question 1 Go to the “Our Stakeholders” section on page 14 of the IAR.
Consider the stakeholders with a HIGH level of influence and a HIGH level of
interest. Classify each of these stakeholders under either the task or the general
environment of WHL. (5 marks)
General
GOVERNMENT & REGULATORS
Communities
The media
Industry organizations
Government and regulators
Academic institutions
Task
Employees
Suppliers
Customers
2.1 In the form of a table, do a SWOT analysis on this section of the report and
provide two examples of each component. (8 marks)
Strengths
Diversified business portfolio
, MNG2602 EXAM PACK 0717513144/0612621185
Strong relationships with stakeholders
Threats
Intense competition in retail industry
Ongoing challenges related to COVID-19
Opportunities
Increasing demand for online shopping
Growing middle class in Africa
Weakness
Limited physical footprint in some geographic areas
Lack of skilled employees.
2.2 Name and discuss the four essential managerial tasks that managers
perform. Provide an example (in the form of a quote) from this section of the
report for each of the four tasks to support your discussion. (8 marks)
• Planning: "The Group's strategic priorities guide investment and decision
making across the business."
• Organizing: "We have a dedicated central team that assesses sustainability
risks and opportunities across all operations and brands, and ensures we have
systems and processes in place to manage this effectively."
• Leading: "Our Group CEO, Roy Bagattini, has focused on improving the
profitability of the business and driving growth through going back to basics,
simplifying the business, and improving execution."
, MNG2602 EXAM PACK 0717513144/0612621185
• Controlling: "The Group's internal audit function plays a critical role in providing
assurance to the Audit Committee and the Board on the effectiveness of the
Group's risk management, internal control, and governance processes
Question 3
Competitive advantage is created in many ways such as:
Efficiency – reducing the quantity of resources used to produce goods or services.
For example, they devote a significant amount of energy and resources to ensure
sustainable development allowing for the changing social and environmental needs of
South Africa.
Improving quality- Ability to produce products that satisfies the market. For example,
the fact that their favourite retailer sells eggs produced by hens kept in crowded, small
cages on farms or in factories was an ethical issue for these customers.
Speed, flexibility and innovation – how fast an organisation can bring new products
to market; how easily they can change and adapt the way they perform their activities
to respond to the environment; and can they create new or improved goods and
services. For example, Woolworth educate all its employees, customers and suppliers
about responsible production and consumption.
Responsiveness to customers – particularly vital for service organisations. For
example, Woolworths, in partnership with Technoserve (an enterprise development
partner) and Qutom (Woolworths’s tomato supplier), stepped in to provide training,
mentoring and technical assistance, and to establish essential links to both finance
and retail markets.
Question 4: Consider the following short case studies extracted from the WHL
IAR and Good Business Journey Report. State which SDG WHL is contributing
through these initiatives. Provide only the number of the SDG, for example
SDG10. (5 marks)
, MNG2602 EXAM PACK 0717513144/0612621185
4.1 “Fill a bag campaign” - The campaign encouraged customers, employees,
suppliers, and business partners to donate funds, food, and grocery items to
meet the growing demand to feed the hungry in challenging Covid-19 times.
Goal 2
4.2 “100 000 books for Christmas” - Research has established beyond any doubt
that owning books – and having books in the home – is a high-impact, cost-
effective and immediate way to give children a tangible and measurable
advantage at school and in life. Book Dash is a non-profit organisation that has
created an innovative publishing model whereby beautiful high-quality African
storybooks are written and designed in 12 hours by professional creatives, as
volunteers. MySchool was proud to donate 100 000 books towards this initiative.
Goal 4
4.3 “Living Soils Community learning farm” - In 2019, Woolworths partnered
with Spier Wine Farm and the Sustainability Institute to launch a community
learning farm near Stellenbosch. The objective is to create a self-sustaining
learning farm that showcases the production of nutritious food using
sustainable farming methods. Incorporating training and development for
young and emerging farmers and the broader community, the two aims of the
learning farm are the development of long-term food security in the local
community and helping to address youth unemployment.
Goal 11/goal 17
4.4 “2020 Twyg Sustainable Fashion Awards” - The Twyg Sustainable Fashion
Awards aim to nurture local South African talent and support designers who
lead in sustainable, ethical, circular, and regenerative practices in the fashion
