HHA Home Health Care Study Guide Questions and Answers 2024;full solution pack
Body language - Answer-Nonverbal communication Elements of good communication - Answer-Make clear message -Provide and seek confirmation -be active participant -be mindful of nonverbal messages -importance of touch eye contact sender/receiver/message/confirmation Who report to if change in condition of client - Answer-Nurse Terms of endearment - Answer-Words/phrases used to address a person that speaker feels affection ie, honey, babe Should we use terms of endearment? - Answer-No. Some may find it demeaning, insulting and belittling If suspect abuse? - Answer-Report concerns to supervisor What should you report? - Answer-Any changes or concerns Changes in: -mood -mental awareness -level of independence -behavior -vital signs -u
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