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Six Sigma Green Belt : AIGPE UPDATED Test Questions And CORRECT Answers
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QUALITYDegree to which a set of inherent characteristics of a product or service, fulfill requirements - ISO Explain DMAICDEFINE MEASURE ANALYZE IMPROVE CONTROL Voice Of Customer Requirements (VOC Steps)1. Take the exact voice of customer 2. Excerpts from customers showcasing need 3. Critical to Quality (CTQ) requirements - write customer need in measurable terms Explain the Cause-Solution Matrix (x axis label: SOLUTION, y: CAUSE)x axis groups: simple | complex
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