CFI FOI Exam Questions With Verified Answers

CFI FOI Exam Questions With Verified Answers What is the definition of *Human Behavior*? - answerThe product of factors that cause people to act in predictable ways. What are the basic human needs? and how are they important to the instructor-student relationship? - answer*Physical*- can't concentrate *Security*- can't concentrate *Belonging*- out of normal surrounding, more need for *Self-esteem*- results in self-confidence, ..., knowledge *Cognitive*- control what is going on around them *Aesthetic*- he or she simply likes it *Self-actualization*- achieve potential greatest challenge What are defense mechanisms? - answerSubconscious ego-protecting reactions to unpleasant situations. What are the 8 common defense mechanisms that may apply to students? DR FDR CPR - answer*D*enial *R*epression *F*antasy *D*isplacement *R*eaction Formation *C*ompensation *P*rojections *R*ationalization Explain the defense mechanism of *Denial* - answerA refusal to accept external reality because it is too threatening. Denial is the refusal to acknowledge what has happened, is happening, or will happen. Explain the defense mechanism of *Repression* - answerA person places uncomfortable thoughts into inaccessible areas of the unconscious mind. Explain the defense mechanism of *Fantasy* - answerA student engages in daydreaming about how things should be rather than doing anything about how things are. Explain the defense mechanism of *Displacement* - answerAn unconscious shift of emotion, affect, or desire from the original object to a more acceptable, less-threatening substitute. Kicking the dog or taking it out on a spouse. Explain the defense mechanism of *Reaction Formation* - answerFaking a belief opposite to the true belief opposite the true belief because the true belief causes anxiety. Explain the defense mechanism of *Compensation* - answerStudents often attempt to disguise the presence of a weak or undesirable quality by emphasizing a more positive one. Explain the defense mechanism of *Projection* - answerStudents may relegate the blame for their own short-comings and mistakes to others or attribute their motives, desires, and characteristics to others. Explain the defense mechanism of *Rationalization* - answerJustifying actions that otherwise would be unacceptable; the substitution of excuses for reasons. What are the 3 basic elements of communication? - answer*Source*- speaker, writer, or instructor *Symbols*- works or signs *Receiver*- listener, reader, or student What are the three characteristics of receivers that instructors must understand in order to effectively communicate with their students? - answer*E*xperiences- student experience, background and education level determine the approach an instructor takes. *A*bilities- an instructor needs to determine the abilities of the student in order to properly communicate *A*ttitudes- The attitudes that students exhibit may indicate resistance, willingness, or passive neutrality What are the barriers to effective communication? - answer*C*onfusion between the symbol and the symbolized object *O*veruse of abstractions