System Administration and IT Infrastructure Services Questions and Answers 100% Pass

What encompasses the software, hardware, network, and services required for an organization to operate in an enterprise IT environment? IT infrastructure Software or a machine that provides services to other software or machines Server What are the three most common server form factors? Tower, Rack, and Blade What does KVM stand for? Keyboard Video Mouse What can be connected to multiple computers, and allows someone to use those computers with one keyboard, one mouse, and one monitor? KVM switch A facility that stores hundreds, if not thousands, of servers Data Center What are two drawbacks to cloud storage? Cost and Dependency The following is common policy question with a generally agreed upon answer: Should users be allowed to install software? Probably not The following is common policy question with a generally agreed upon answer: Should users have complex passwords with certain requirements? Probably The following is a common policy question: Should users be allowed to view non-work-related websites, like Facebook? It depends (Company preference)The following is common policy question with a generally agreed upon answer: If you hand out a company phone to an employee, should you set a device password? Yes Adding and removing users when they join or leave a company, as well as provisioning users with working machines and software, is the responsibility of who? Sysadmins What is the first hardware lifecycle stage? Procurement What is the second hardware lifecycle stage? Deployment What is the third hardware lifecycle stage? Maintenance What is the fourth hardware lifecycle stage? Retirement Hardware lifecycle stage where hardware is purchased or reused for any employee Procurement Hardware lifecycle stage where hardware is set up so that an employee can do their job Deployment Hardware lifecycle stage where software is updated and hardware issues are fixed if and when they occur Maintenance Hardware lifecycle stage where hardware becomes unusable or no longer needed and it needs to be properly