LSSGB - Control Phase Latest Update Graded A+

LSSGB - Control Phase Latest Update Graded A+ Steps of the Control Phase 1. Create Monitoring Plans 2. Develop Response Plans 3. Document the Project 4. Pursue Perfection 1. Ensure the process owner is involved 2. Develop a Monitoring Plan 3. Create Control Charts 4. Develop a Response Plan 5. Document the Project Purpose of the Control Phase Create systems and processes to maintain and sustain the improvement and pave the way for continued improvement. - Ensures sustainable process improvements - Identifies a plan for maintaining the new process - Assigns ownership to monitor and respond to changes in the process which require attention - Sets the state for continuous improvement Process Owner Person who has ultimate accountability for the process being improved. Ideally, they've been an active stakeholder throughout the project. Has the authority and ability to make necessary changes to keep the measures within the acceptable performance. Monitoring Plan System to measure process performance. Includes a detailed plan and often a visual map with process measures identified in the process. Focuses on the process target to ensure successful and continuously improving performance. - Typically utilizes a Swim Lane Map Control Charts Provide a dynamic method of identifying events in the data Like run charts, they track data over time. Unlike run charts, they detect and label unusual patterns in the data. - Developed by Walter Shewart while he was at Bell Labs in the 1920's. UCL: Upper Control Limits LCL: Lower Control Limits