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LSSGB - Introduction Phase (Grade: 80%) Rated A+

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LSSGB - Introduction Phase (Grade: 80%) Rated A+ Overview/Background of LEAN Taiicho Ohno developed LEAN in the 1940's for Toyota's production line. Known as TPS (Toyota Production System). Overview/Background of 6 SIGMA Bill Smith developed in the 1980's for Motorola. 1988: Malcom Bridge Quality Award 1990: Mikel Harry starts 6 SIGMA Academy The more variation in a system... the more likely the process will fail to meet the customers expectations. 8 Wastes (aka Muda) Defects, Overproduction, Waiting, Non-Utilized Talent, Transportation, Inventory, Motion, and Extra-Processing. DOWNTIME. PDCA Plan - define the problem; Do - implement and collect data; Check - study and analyze; Act - if successful, follow the new standard. PDCA is based on the scientific method. DMAIC Define, Measure, Analyze, Improve, Control DMAIC is based on the scientific method Project Types Quick Win, Process Movement, Process Design, Process Redesign, Infrastructure Implementation During which Phase of DMAIC is the solution monitored for long-term stability? Control During which Phase of DMAIC are changes to the process traditionally made? Improve Which of the following defines the PDCA Improvement Cycle? Plan, Do, Check, Act/Adjust Which of the following qualifies as a way of removing the Waste of Overproduction? Reducing meal portion sized at restaurants If a clerk is unable to complete a transaction because they have not been trained to use the cash register, which of the 8 Wastes would best describe this scenario? ??? Which of the following best describes activities from the Lean side of Lean Six Sigma tools and concepts? ??? Which of the following is a good place to start when planning to improve a process? The "As Is" state Which belt level is often a function head or department lead, can lead improvement teams, and works closely with Black Belts while still working


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