Arby's Training Questions and Answers 100% Pass

Arby's Training Questions and Answers 100% Pass What does BLAST stand for? Believe Listen Apologize Solve Thank BLAST = Believe Listen Apologize Solve Thank Arby's values: - dream big - make a difference - play fair - have fun - work hard - get it done What are the four basics of friendly service? Smile Say Thank You Greet Make Eye Contact Team Member Principles 1. we're friendly 2. we're proud 3. we put customers first 4. we find a way to make it right What is the five step training method? Tell Show Let Do Observe Prasie Progress Management Principles 1. we're fully staffed 2. we train, trust, & empower 3. we set examples 4. we treat our team members right What is the service time for front counter? What is the service time for drive thru? FC - 90 sec. DT - 50/60/75 sec. Employees with what symptoms should not come to work: Vomiting or diarrhea, sore throat, jaundice Employees are required to wash their hands when? A minimum of every hour. At the start of their shift. After eating or drinking.