MAN 3025 UCF EXAM 1 Graded A Q&A Complete

Intellectual Capital - Answer-The total sum of a workforce's knowledge and abilities that can be used for an organization's benefit. Portfolio Worker - Answer-A person who can adapt to different jobs and careers due to possessing many different types of skills. Workforce Diversity - Answer-Creating and maintaining a workforce that is represented by people of different age groups, ethnicity, nationalities, and gender. Prejudice - Answer-Having preconceived unreasonable attitudes towards others Discrimination - Answer-When members of a particular group are given substandard or unfair treatment in the workplace. Glass Ceiling Effect - Answer-An unseen barrier that stops minority groups and women from attaining high positions in organizations, despite adequate experience and qualifications. Globalization - Answer-Process by which different countries become interdependent in regards of resources, markets, and competition; achieved through technology. Organizations - Answer-An arrangement of workers who collaborate to accomplish a collective goal. Open System - Answer-A system that responds to and has an effect on its environment. Performance Efficiency - Answer-Measure of input ; described how well resources were used. Performance Effectieness - Answer-Measure of output ; form of goal or objective accomplishment. Administrators - Answer-Managers or a non-profit or government organization.Supervisors - Answer-Lower-level management position, on the front lines. Middle Managers - Answer-Monitor and lead large divisions that are made up of smaller business units. EX: Plant managers, general managers, divisional managers. Top Managers - Answer-In charge of managing and leading the whole organization or a large part of it. EX: President, Vice-President, Chief Executive Officer Line Managers - Answer-Oversee employees on the "front lines" Staff Managers - Answer-Support the line workers with certain technical skills. EX: Director of human resources Functional Managers - Answer-Have the expertise in a single area. General Managers - Answer-Has an area of responsibility that encmpasses many of the above functional areas. Four Main Functions of Management - Answer-1) Planning 2) Organizing 3) Leading 4) Controlling