Exam Questions and Answers
ANSI/IICRC S-500 Water Damage Standards - ANSWER-What document dictates the
Standards for the Water Damage Restoration Industry?
Work authorization - ANSWER-What needs to be signed before restoration begins?
To reduce drying times - ANSWER-Why do we extract water from carpet multiple
times?
Evaporation - ANSWER-After the water is extracted, what dictates the rate of drying?
Take pictures, document, advise parties - ANSWER-What should we do if we find pre-
existing damage?
Knee kicker & awl - ANSWER-What tools are necessary to disengage the carpet?
Separation of the primary and secondary backing - ANSWER-What is delamination?
Improper handling and stretching - ANSWER-What can cause delamination?
Document and report - ANSWER-What should we do if we discover significant
Delamination on our project?
Only as a last resort - ANSWER-Is it OK to cut carpet seems?
Ease of installation - ANSWER-What is the purpose of the skin on carpet cushion?
Medical evaluation and fit testing - ANSWER-Before a technician can wear a respirator,
what needs to be done?
, Safety - ANSWER-What is our first responsibility when arriving at any water loss?
Lead and asbestos - ANSWER-Name two substances found in construction that are
federally regulated
Ground plug - ANSWER-For safety with what should all are drying equipment be
equipped?
Remove from service and replace the cords - ANSWER-What should we do with
equipment that has damaged electrical cords?
Respond quickly - ANSWER-What is the most critical course of action when we get a
water damage loss?
To quickly contain moisture migration - ANSWER-What is the purpose of the initial
extraction?
Yes - ANSWER-Can drywall be restored after it becomes wet?
Remove them - ANSWER-What should we do with ceilings that are sagging and wet?
Yes - ANSWER-Is vinyl wallpaper a vapor barrier?
Inter-air drying - ANSWER-How can we increase the rate of evaporation from wet
drywall with vinyl wallpaper on it?
Remove it - ANSWER-How should we address blown cellulosic insulation in wall
cavities when it becomes wet?
Less processing - ANSWER-Why is plywood more restorable than particleboard?