Nurse Leadership Practice Exam Questions with Complete Solutions

Nurse Leadership Practice Exam Questions with Complete Solutions Feedback: Values, life experience, individual preference, and individual ways of thinking will influence a person's decision making. No matter how objective the criteria will be, value judgments will always play a part in a person's decision making, either consciously or subconsciously. 3. Which time waster does the manager have least control over? A. Failure to set objectives B. Inability to say no C. Procrastination D. Paperwork overload - Answer-ANS: D Feedback: Excessive paperwork is an external time waster, the others are time wasters created by the manager (internal). 3. What assumption about workers does Theory X hold? A) Workers will naturally put forth effort B) Workers need threats to be motivated C) Workers are diligent and responsible D) Workers are in tune with organizational needs - Answer-Ans: B Feedback: Theory X managers believe that their employees are basically lazy, need constant supervision and direction, and are indifferent to organizational needs. Which reason qualifies as organizational justification for a career development program? A) Employee attrition can be reduced B) Personnel can be used more effectively C) Employees can increase earning power D) Employment benefits are increased - Answer-Ans: C, D Feedback: organizational justification for career develoment programs includes attrition reduction, improved productivity, and general improved quality of life. Although employees may earn more money and additonal benefits as a result of career development, they are not the reason that organizations undertake career development programs. Which statement concerning organizational culture is true? A) It presents how employees "perceive" an organization B) It defines how power is used by organizations to direct the work of others C) It describes the predictable stages of group and organizational development D) It is a system of symbols, beliefs, values, history, and communication patterns - Answer-Ans: D Feedback: Organizational culture is the symbols and beliefs, values, history, and communication patterns of the organization. It differs from organizational climate, which is how the employees perceive the organization. The other options are not relevant to the term organizational culture. Which statement best describes the managers role in socialization? A) Providing the employee with organizational rules and regulations B) Providing the new employee with a good preceptor C) Ensuring that there are sufficient numbers of good role models D) Sharing organizational values, expected attitudes, and history - Answer-Ans: D Feedback: New group members must be socialized into the group, and these socialization efforts are led by the manager. Which is a motivating factor identified in Herzberg's motivation-hygiene theory? A) Money B) A chance for promotion C) A well-lighted parking lot D) Free meals in the cafeteria - Answer-Ans: B Feedback: Herzberg maintained that motivators such as promotion are present in work itself; they give people the desire to perform well. The other options were viewed less impactful on motivation. Which statement concerning nonverbal communication is true? A) It is consistent across cultures B) It is given more credence than verbal communication when the two are incongruent C) It should be minimized because it confuses the receiver regarding the true intent of the message D) It is a significant part of the communication exchange only when it is not congruent with the verbal exchange - Answer-Ans: B Feedback: Because nonverbal communication indicates the emotional component of the message, it is generally considered more reliable than verbal communication. None of the remaining options present true statements regarding nonverbal communication. You overhear an experienced nurses say to a new nurse, iSorry you wont be able to join us for our weekly get-together at the local yogurt shop. I see you are going to be here charting for a while yet.i What is this an example of? A) Behavior that supports positive sanctions B) An application of a sanction regarding group norms C) Constructive feedback about expected group norms D) Role modeling desired behavior - Answer-Ans: B Feedback: Negative sanctions provide cues that enable people to evaluate their performance and modify behavior when needed. In this case, the experienced nurse is letting the new nurse know that the groups weekly outing is important, and on that day the staff makes sure they finish their work on time. It may also suggest that detailed charting is not valued.