ITPM chapter 9 Exam Questions with 100% Correct Answers

ITPM chapter 9 Exam Questions with 100% Correct Answers T/F: Extrinsic motivation causes people to participate in an activity for their own enjoyment. - answerFalse T/F: Maslow's hierarchy of needs states that people's behaviors are guided or motivated by a sequence of needs. - answerTrue T/F: Maslow suggests that each level of the hierarchy of needs is not necessarily a prerequisite for the levels above. - answerFalse T/F: According to Herzberg, hygiene factors such as larger salaries, more supervision, or a more attractive work environment would motivate workers to do more if present. - answerFalse T/F: People who need institutional power or social power want to organize others to further the goals of the organization. - answerTrue T/F: Managers who believe in Theory Y assume that workers dislike and avoid work if possible, so managers must use coercion, threats, and various control schemes to get workers to make adequate efforts to meet objectives. - answerFalse T/F: Assignment, budget, promotion, money, and penalty influence bases are automatically available to project managers as part of their position. - answerFalse T/F: Thamhain and Wilemon found that when project managers used work challenge and expertise to influence people, projects were more likely to succeed. - answerTrue T/F: Legitimate power involves using personal knowledge and expertise to get people to change their behavior. - answerFalse T/F: According to Covey, project managers must use a win/lose approach in making decisions. - answerFalse T/F: A responsibility assignment matrix (RAM) is a matrix that maps the work of the project as described in the OBS to the people responsible for performing the work as described in the WBS. - answerFalse T/F: A RAM is used only to assign detailed work activities. - answerFalse T/F: A staffing management plan describes when and how people will be added to and taken off the project team. - answerTrue T/F: Resource leveling results in fewer problems for project personnel and accounting departments. - answerTrue T/F: In the Tuckman model, storming occurs when team members have different opinions for how the team should operate. - answerTrue T/F: The first dimension of psychological type in the MBTI signifies whether people draw their energy from other people (extroverts) or from inside themselves (introverts). - answerTrue T/F: In the Social Styles Profile team building activity, drivers are reactive and people-oriented. - answerFalse T/F: Project managers should always reward people who work overtime. - answerFalse T/F: The forcing mode is one in which the project manager deemphasizes or avoids areas of differences and emphasizes areas of agreement. - answerFalse T/F: Project managers must try to avoid conflict at all costs as all conflict within groups is bad. - answerFalse T/F: Microsoft Project 2010 does not lend itself to project human resource management. - answerFalse _____ involves assigning the needed personnel to work on the project. - answerAcquiring the project team Key outputs of _____ process are project staff assignments, resource calendars, and project management plan updates. - answerAcquiring the project team _____ involves building individual and group skills to enhance project performance. - answerDeveloping the project team The main outputs of the _____ process are team performance assessments and enterprise environmental factors updates. - answerdeveloping the project team _____ involves tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance. - answermanaging the project team The acquiring of the project team is a subprocess associated with the _____ process of project human resource management. - answerexecuting _____ a highly respected psychologist, rejected the dehumanizing negativism of psychology and proposed the hierarchy of needs theory. - answerAbraham Maslow The highest level of needs