TCFP Final Exam questions & answers 2024/2025

TCFP Final ExamWhat does "CAD" stand for? - correct answer Computer aided dispatch - automates functions for receiving calls - shortens time -VERIFIES Addy Dispatcher 1st responsibility? - correct answer Get the info needed to dispatch to the correct location GPS - correct answer Global positioning system PSAP - correct answer public safety answering point; any agency that takes emergency calls from citizens in a given region and dispatches the emergency resources necessary to respond to individual calls for help. What should you do as a telecommunicater if a caller disconnects - correct answer dispatch the police to check in ANI - correct answer Automated Number Identifier -> shows caller's # TDD - correct answer Telecommunications Device for Deaf -> device used by dead for emergency services TTY - correct answer Teletype -> device used by deaf to contact emergency Can telecommunication centers receive text messages? - correct answer YES ADA - correct answer American Disabilities Act Which system is similar to the US Emergency Services system - correct answer The Canadian emergency systems Where are mobile radios found? - correct answer On an engine/ some vehicle What is a PTT? - correct answer Press to talk What is the 5 step process of receiving/dispatching emergency calls? - correct answer 1. Call receipt 2. Location validation 3. classification / priority 4. unit selection 5. dispatch ALI - correct answer Automated Location Identifier -> relies on accurate & current database Direct Line - correct answer A telephone that connects two predetermined points. National Fire Incident Reporting System - correct answer A system used by fire departments to report and maintain computerized records of fires and other fire department incidents in a uniform manner. NFPA 1061 - correct answer Complete list of qualifications for telecommunicators Time it should take to dispatch after getting a call at a center? - correct answer 60 sec Call box - correct answer A system of telephones connected by phone lines, radio equipment, or cellular technology to a communications center or fire department.