Business communication Test 1 Questions with Complete Solutions

Business communication Test 1 Questions with Complete Solutions What is an example of a soft skill - Answer-being able to work well as part of a team Businesses form teams because teams make better decisions, respond faster, and - Answer-demonstrate increased productivity what is the most accurate statement about workplace teams? - Answer-team members are less resistant to change if they are part of the decision making process A working group was formed to rewrite the company's mission statement. The members have been meeting for quite some time. They are extremely loyal to one another and have figured out how to solve any conflicts that might arise. Information is flowing freely, they are happy with their results, and they will soon meet the deadline set by management. What phase of team development are they experiencing? - AnswerPerforming The most effective groups and teams have members who are willing to - Answerestablish rules and abide by those rules. Morgan has just been appointed to a task force and wants to be a positive member. Which of the following is the best advice you can give her? - Answer-Share her ideas with other team members, even if they might not be adopted. A team of top-level executives is rewriting the company's bylaws. Because this decision will have far-reaching and long-term effects, members want to have the most creative, high-quality discussion possible. What group decision-making method should they use? - Answer-Consensus Select the most accurate statement about meetings. - Answer-Meetings should be viewed as opportunities to demonstrate leadership, communication, and problemsolving skills. Lindsay is planning a meeting to develop a new procedure for handling employee grievances. How many participants should she invite? - Answer-Five or fewer Sam is in charge of conducting a meeting during which a major company decision about reorganization will be made. Whom should he invite? - Answer-Sam should invite all of these