Business Communication 2024 Exam Questions with Correct Answers

Business Communication 2024 Exam Questions with Correct Answers When using the "access" stage of the FAIR test, you must ask how _____ your motives, reasoning, and information are. - Answer-Transparent In the ____ era, the public overwhelmingly views businesses as operating against the public's best interests. - Answer-Post-trust "The moment there is suspicion about a person's _____, everything he does becomes tainted" - Answer-Motives Business Ethics - Answer-Commonly accepted beliefs and principles in the business community for acceptable behavior Transparency - Answer-Sharing all relevant information with stakeholders. To build trust within an organization, decision making must be? - Answer-Open Based on a collective conscience Documented A person's reputation for being trustworthy is known as? - Answer-Credibility Publicly traded companies are required to have a code of ethics available to all employees because of the? - Answer-Sarbanes-Oxley Act of 2002 How much employees are connected emotionally to their work, How willing employees are to expend extra effort to help their companies meet their goals, How much energy employees have to reach their company's goals. These are measures of? - Answer-Employee engagement In terms of ease of communication, credibility leads to? - Answer-Increased willingness to cooperate Less likelihood of miscommunication Less resistance from others Most people will judge a person's competence based on the person's? - Answer-track record of achievement Recent surveys indicated that public trust in corporations _____ following the economic crisis of 2008 and 2009. - Answer-Decreased Today's effective business leaders have generally risen in the ranks because of their sense of? - Answer-Community Teamwork Corporate values are the essence of business _____? - Answer-Ethics If personal values are not in alignment with corporate values, a lack of _____ is possible. - Answer-Integrity Aligning personal values with corporate values is an important element of _____. - Answer-Character Abuses of honest? - Answer-Check fraud Identify theft Student cheating A principle that allows those affected by administrative decisions to know not only the basic facts and figures, but also the mechanisms and processes. - AnswerTransparency Perceptions of a person's character are largely determined by the person's? - AnswerCommunications Demonstrating accountability in business implies:? - Answer-An obligation to meet the needs of others An enlarged vision of those affected by a business The many major business scandals in the early twenty-first century have impacted the American public the following ways: - Answer-There has been a significant decrease in trust in businesses Traits most closely associated with competence - Answer-A focus on action An emphasis on results Competence - Answer-The knowledge and skills needed to accomplish business tasks, approach business problems, and get a job done Based on track record of success and achievement The reputation for staying true to commitments and adhering to one's values is known as _____? - Answer-Character _____ is soon expected to play only a majorrole in discussion of business ethics - Answer-Transparency In an Ethics Resource Center survey, 82% of employees believed that top managers caught violating their organization's ethical standards would be? - Answer-Punished and held accountable Novices can develop competence by seek