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CPI 2024 Crisis Development/Behavior Levels - 1. Anxiety 2. Defensive 3. Risk behavior 4. Tension reduction Staff Attitudes/Approaches - 1. Supportive 2. Directive 3. Physical intervention 4. Therapeutic rapport Facilitation Formula - Declarative Knowledge - Knowing WHAT Term - Definition - Examples Facilitation Formula - Procedural Knowledge - Knowing HOW Demonstrate/describe - Participate/practice - Explain/expand Aggression - Behavior that is characterized by vigorous, intense, or hostile actions. Violence - Any behavior where force is used to injure or abuse another person, usually intending to cause injury. Core Values - Care, Welfare, Safety, and Security Crisis Development Model - 4 Crisis Development/Behavior Levels 4 Staff Attitudes/Approaches Responsibilities After a Crisis Event - Recording and reporting; ensuring ll involved are alright What is the value of learning the four levels and corresponding staff attitudes? - Helps you intervene early and appropriately. Helps you avoid overreacting and underreacting. Helps you avert crisis.


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