NYC Home Improvement EXAM with 100% correct answers

DOB Department of Buildings DCA Department of Consumer Affairs DOT Department of Transportation What is home improvement? The construction,repair, replacement, remodleing, alteration, comversion, rehabilitation, renovation, modernization, improvement, or addition to any land or building or any part of the land or building used or designed to be used as a residence or dwelling place, including basements, driveways, fences, garages, landscaping, patios, porches, sidewalks, swimming pools, and terraces. What does home improvement include? -Central heating/air conditioning - Central vacuum cleaning system -Storm windows -Awnings -Communication systems What is NOT home improvement? -Construction of a new home or building - Sale of goods or materials in connection with the installation of or application of goods or materials -Work performed on a residence owned or controlled by the state or municipality - Painting or decoration of a building, residence, home, or apartment, when not related to home improvement work Who is a "salesperson"? A salesperson is someone who negotiates a home improvement contract with a consumer or tenant, or solicits a home improvement contract from an owner or tenant. Who is a contractor? A contractor is anyone who owns, operates, maintains, conducts, controls, or transacts a home improvement business and undertakes or agrees to perform any home improvement, whether or not the contractor is a prime contractor or subcontractor with respect to the owner. What is a home improvement contract? A "home improvement contract" is an agreement, whether or not in writing, between a contractor and a consumer or tenant for performance of a home improvement and includes all labor, services, and materials to be furnished and performed. Who must have a DCA license? Any person who solicits, canvasses, sells, performs, or obtains a home improvement contract as a contractor or salesperson must have a DCA license. Where must I post my HIC license? You must post your license in your office where all consumers can see it or show it to consumers upon request. Within how many days must you notify DCA of any change? Within 10 days. How does a person Obtain a license or renew a license? You must submit an application to DCA for a new or renewed license a separate home-improvement contractor license is required for each place of business. Must a contractor furnish a consumer with a written estimate? Yes if the consumer request one you can charge a fee for the estimate but you must disclose the fee to the consumer before you provide the estimate and you must include an itemize the fee in the total estimated contract price What are the penalties for false or fraudulent representation? A contractor or sales person who lies is a subject to fines of up to 500 dollars for each separate misrepresentation in addition a contract entered into after misrepresentation are made may be declared Noll and void and a contractor may be ordered to pay restitution to the consumer What are the penalties for operating a home improvement business without a license? Any person who owns or operates at home improvement business without a license or after a license is suspended or revoked is guilty of a misdemeanor and may be prosecuted criminally and subject to up to six months imprisonment or $1000 in fines What is an additional penalty for opening at home improvement business without a license? A person may be prosecuted civilly and face fines of up to $100 per day for engaging in on license activity or aiding and abetting the operation of an license person or business. In the event of a home improvement business operating without a license what is the final thing the DCA will do.? The Department of consumer affairs and padlock closedown and confiscate take the tools and trucks used in the connection with unlicensed home-improvement work In what form is the home improvement contract be? Every home improvement contract must be in writing and signed by everyone involved. You must give the consumer a complete legible copy of the contract at the time of signing and before any work is done. Contracts must be in plain English unless? Another language was used in any oral spoken sales presentation in which the case contract needs to be in that language as well as English If a consumer wants more work done beyond what's in the original contract what should a contractor do? The contractor should provide a written amendment to the contract which the consumer and the contractor must both sign. Must a contractor or sales person provide the consumer with a separate notice of cancellation Yes at the time the cons