CHAM STUDY GUIDE QUESTIONS WITH 100 % CORRECT ANSWERS | VERIFIED

What does the pre-encounter consist of? - Answer-Customer Service Verification of Benefits Referral/Transfer of Services Scheduling Financial clearance Pre-registration Prior Authorization/Referral Requirement Customer Service - Answer-Project lasting first impression Hiring right people Provide training Referral/Transfer of Services - Answer-maintaining the continuum of care for the patient being transfered between facilities as well as intra/inter facility Scheduling - Answer-Ensuring and special needs of the pt are available Efficient pt flow Efficient use of facility resource Provide patient education Proper identification of the patient Pre-Registration - Answer-Streamline the Reg process Verification of insurance benefits Clarifying testing, pre-operative or procedure requirement Medical necessity checking Financial Clearance - Answer-Assisting patient to meet healthcare obligation Education of the pt regarding their financial obligation for services rendered Assisting with the applicaton process for gov or charity programRegulatory Compliance - Answer-... EMTALA Definition - Answer-Emergency Medical Treatment and Labor Act EMTALA Function - Answer-Adhering to all contractual, legal and regulatory requirement as well as hospital regulation