Brooks- Final Exam (Ch 13, 14, and 15) Questions and Answers (GRADED A)

Airlift - ANSWER_The capacity of airlines flying into destinations in terms of numbers of flights and numbers of seats available Attrition - ANSWER_Difference between the actual number of sleeping rooms picked up (or food and beverage covers or revenues projections) and the number or formula agreed to in the terms of the facility's contract. Usually there is an allowable shortfall before damages are assessed Break outs - ANSWER_Small function room set up or a group within an event as opposed to a plenary or general session Cutoff Date - ANSWER_Designated date when the facility will release a block of sleeping rooms to the general public. The date is typically three to four weeks before the event Early bird Rate - ANSWER_Lowered rate offered as an incentive for attendees to send in registration before a predefinite date. Also called early bird discount Fam Trip - ANSWER_Familiarization trips. Method of promoting a destination or particular facility to a meeting planner. Fam trips are a no or low cost trip for planners to personally review sites for their suitability for a meeting. These trips may be arranged by a local community or by a hotel directly General Sessions - ANSWER_Meeting open to all those in attendance at an event Group History - ANSWER_Document that provides detailed information regarding previous events an entity has held Housing Bureau - ANSWER_Third party outsourced company that handles all hotel arrangements for a fee (may be paid by the local convention and visitor bureau) Keynote Address - ANSWER_Session that opens or highlights the show, meeting, or event Levels - ANSWER_(1) Level of audio volume. Level refers to the power magnitude in either electrical watt or acoustic watts, but is often incorrectly used to denote voltage. (2) the relative depth of knowledge of attendees. Needs Analysis - ANSWER_Planning tool used to determine the client's needs and expectations for a meeting.